WoodmenLife and the Franklin County Sheriff’s Office recently recognized Megan Shiner for her commitment to the community.
Shiner is a remarkable and extraordinary asset to this department, said Melissa Cundiff, assistant director for the county’s 911 communications center. “She has shown a consistent pattern of delivering exceptional customer service that embodies…
MANSFIELD – LaWanda Jefferson is retiring Wednesday from a job she loves.
Jefferson, 56, has spent the past 31 years working as a dispatcher for the city of Mansfield.
She described her demeanor on the air waves as “stern,” but most who have heard her dispatching skills in action know she is genuine, thorough and compassionate as she gathers information from residents and relays them to members of the safety forces…
The Texas Association of Public Safety Communications Officials (TX APCO) selected the City of Odessa Public Safety Communications Department as the 2019 Telecommunicator Team of the Year for their work during the August 31, 2019 active shooter incident.
“Telecommunicator of the Year honors a person or team who handled a call or system event with a level of professionalism and efficiency that allowed the first responders on the scene to give the patients the best care possible,” a city press release detailed…
Under the general supervision of the Chief of Police, the dispatcher is responsible for the City’s central communication system.
Typical Duties and Responsibilities:
Skilled and prompt operation of the Public Service (Police, Fire, and Ambulance) Communication Center and its associated equipment consisting of multi-channel radios, multi-line telephone answering, and switching system, enhanced 911 and computer systems, to include the computer-aided dispatch system (ODIS)…
Real-time, instructor-led course provides alternative learning option
Alexandria, VA – Today the Association of Public-Safety Communications Officials (APCO) International launched the APCO Virtual Classroom that will offer live instruction led online in real-time by APCO Institute adjunct instructors. The virtual classroom is unique in that it provides online students the interactive, engaging environment that is usually found only in a traditional classroom setting…
