Transparency concerns arise as Charleston-area law enforcement encrypt radio calls (SC)

Charleston County law enforcement agencies completed a switch to fully encrypted radio communications this week, effectively blocking the public from hearing transmissions and prompting transparency concerns. 

For the past 18 months, agencies including the Charleston County Sheriff’s Office and the Charleston, North Charleston, Mount Pleasant, Isle of Palms and Sullivan’s Island police departments have been transitioning their communications to encrypted radio channels. 

Previously, anyone with a commercially available scanner could listen to officers’ and deputies’ communications as they responded to dispatch calls…

New 911/811 emergency communications center opens in Roanoke (VA)

ROANOKE, Va. – Dispatchers in the Star City now have a new place to call home, which they say will help them better serve the community.

The new building that houses emergency communications in Roanoke is state-of-the-art.

“We’ll be able to actually tell if it’s raining or snowing rather than just waiting for the phone calls to come in,” explained Roanoke E-911 Systems Coordinator John Powers…

FirstNet Network expands across NYS to advance public safety communications capabilities in Niagara County (NY)

New York ’s first responders are getting a major boost in their wireless communications with the addition of 22 new, purpose-built FirstNet cell sites and other network enhancements. This new infrastructure is part of the FirstNet network expansion taking place across the state, bringing increased coverage, capacity and capabilities for public safety. This includes a new FirstNet site in Gasport.

FirstNet is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built for America’s first responders and the extended public safety community. It’s built with AT&T in a public-private partnership with the FirstNet Authority – an independent agency within the federal government…

Answering the call: Floyd County dispatchers seek bargaining status (IN)

NEW ALBANY — It’s the unknown that bothers Angie Hackworth.

After the Floyd County dispatcher has answered an emergency call and routed the necessary response to the scene, she often wonders what happened to the person who was in need of assistance.

“You don’t know if that child survived the drowning, or if the kid who was shot on accident made it,” Hackworth said. “It’s difficult because we get the calls and we handle the stress, but we don’t know what happens after it…

St. Cloud PD’s 9-1-1 Communications Center Earns Three Year Reaccreditation (FL)

St. Cloud Police Department’s 9-1-1 Communications Center was recently reaccredited as an Emergency Medical, Fire and Police Dispatch Center of Excellence by the Board of Accreditation of the International Academies of Emergency Dispatch (IAED). The department’s 9-1-1 Communications Center has the distinguished honor of being the 12th Triple Accredited Center in the World.

The IAED is a non-profit standard-setting organization promoting safe and effective emergency dispatch services world-wide. An Accredited Center of Excellence (ACE) is the highest distinction in 9-1-1 emergency communication services…