Whitcom dispatch service: Lesson learned after lapse in communication service over Fourth of July weekend (WA)

Whitcom officials paid a visit to Asotin County on Monday to talk about a lapse in dispatch service over the Fourth of July weekend.

Bill Tensfeld, Whitman County’s emergency management director, and Wendy Berrett, executive director of Whitcom Regional Dispatch Center, fielded questions from Asotin County officials about the breakdown in communication during the incident.

READ FULL ARTICLE

FCC passes new rules to enhance reliability, access to 988 Lifeline service

“Like with 911, it is vital that any problems with 988 are shared fast with the right people, so we understand what went wrong, and we can make it right.”

FCC commissioners today unanimously approved new rules that are designed to ensure that the 988 Suicide & Crisis Lifeline is as accessible as possible by requiring service providers to report outages to key stakeholders in a timely manner and try to reroute 988 calls to available crisis centers.

READ FULL ARTICLE