by AllThingsECC.com | Jul 22, 2023 | Comm Center News
“Like with 911, it is vital that any problems with 988 are shared fast with the right people, so we understand what went wrong, and we can make it right.”
FCC commissioners today unanimously approved new rules that are designed to ensure that the 988 Suicide & Crisis Lifeline is as accessible as possible by requiring service providers to report outages to key stakeholders in a timely manner and try to reroute 988 calls to available crisis centers.
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by AllThingsECC.com | Jul 18, 2023 | Comm Center News
911 dispatchers are classified federally as “office and administrative support.”
“I’m not sure of the last time somebody’s secretary listened to someone burn to death or shoot themselves or discover their kid’s body in their bedroom,” said Kati Fox.
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by AllThingsECC.com | Jul 12, 2023 | Comm Center News
A Hernando County Sheriff’s Office (HCSO) telecommunicator resigned after admitting to investigators that he faked a report that he was wounded when a pair of young men attempted to steal his vehicle at gunpoint.
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by AllThingsECC.com | Jul 10, 2023 | Comm Center News
With its ability to interact with human beings and provide them with answers, artificial
intelligence (AI) has a real place in law enforcement (LE) communications — and it can’t come
into service soon enough!
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by AllThingsECC.com | Jun 26, 2023 | Comm Center News
Every time I read about a public safety agency being short staffed, with a burnt-out workforce, draining their overtime budget, I feel their pain.
by Karima Holmes
From New York to New Mexico and in communities all across the nation, police and fire departments routinely are forced to mandate longer shifts, which takes an emotional toll and raises the risk of errors being made by exhausted public-safety officers.
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