‘Our hearts are aching in here’: Colville dispatch center serves critical role in fighting wildfires like Oregon Road, Gray fires (WA)

While the Oregon Road and Gray fires were ripping through Spokane County, a team of dispatchers in Colville were coordinating air and ground resources to the blazes.

The Northeast Washington Interagency Communications Center dispatches state and federal agencies, including Washington State Department of Natural Resources, U.S. Forest Service and Bureau of Land Management, to wildfires burning in the 10 northeastern Washington counties.

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First for Fairfax County 9-1-1 (VA)

On Saturday, Aug. 26, Fairfax County’s Department of Public Safety Communications, also known as 9-1-1, held its first Public Safety Day Open House.

Fairfax County 9-1-1 is Virginia’s largest public safety answering point and is recognized nationally for its public safety telecommunications services, training, technology, and policies and procedures. The employees of 9-1-1 are considered the First of the First Responders. The tagline of the department is “Fairfax County 9-1-1…always there…always ready…24/7/365.

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Dispatchable location for wireless 911 calls expected to get a closer look in future, FCC official says

Wireless carriers continue to improve their ability to provide 911 centers with more location—including vertical Z-axis information—but the FCC continues to hope that carriers will be able to provide a dispatchable location with emergency calls, an FCC official said this week during the APCO 2023 event in Nashville, Tenn.

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