Lightning strikes in a dry forest and starts a wildfire. It’s a hot, windy day, and the embers quickly spread. Smoke rises, and it’s detected, sometimes by satellites, lookouts or people who call 911. Reports bombard an interagency dispatch center: There’s a new start, and it needs firefighting resources, fast.
A car theft victim in Pierce County is raising questions why 911 dispatchers did not immediately answer his emergency calls over the weekend.
Nebraska’s Public Service Commission formally opened investigations into the state’s two largest telecommunications providers Tuesday over their role in separate disruptions to 911 services in Southeast Nebraska in late August and early September.
A rush of new hires is giving the city’s beleaguered 911 dispatch system something it’s been short on in recent years: hope.
City officials say that since they gave dispatcher salaries a big boost in July, they’ve gotten more than 100 new applications, hired 26 and welcomed back three who previously quit, enough to fill more than half of the vacancies in dispatcher ranks.
NEW YORK — September 11, 2001 was a day many NYPD emergency phone dispatchers won’t ever forget.
As CBS New York’s Jenna DeAngelis reports, they provided a link between victims of the attacks and first responders.
