Comm Center News
Joint City & County meeting advances shared goal of strengthening 9-1-1 services across … (NC)
In a joint governmental meeting focused on public safety and collaboration, the Cumberland County Board of Commissioners and the Fayetteville City Council met on Thursday, Nov. 13, to discuss a comprehensive framework for consolidated 9-1-1 communications services. Both governing bodies reaffirmed their shared commitment to improving emergency response for all residents of Cumberland County.
House Communications & Technology Committee holds public hearing on school panic … (PA)
Pennsylvania House Democratic Caucus November 17, 2025 | 2:55 PM
HARRISBURG, Nov. 17 – In a step to increase school safety for students and teachers, the PA House Communications & Technology Committee held a public hearing Monday on legislation (H.B. 634) introduced by state Rep. Johanny Cepeda-Freytiz, D-Berks, that would require schools to consider implementing silent panic alarm buttons in classrooms during the annual review of their safety and security practices.
AT&T Improves Its 5G Service Using Spectrum it Bought From DISH
AT&T has completed one of the fastest large-scale spectrum deployments in U.S. wireless history by integrating mid-band 3.45 GHz licenses acquired from DISH’s parent EchoStar across nearly 23,000 cell sites in a matter of weeks. AT&T announced today that the new spectrum is now active in more than 5,300 cities and towns spanning 48 states, adding significant capacity and performance to the carrier’s existing 5G network.
LakeComm’s New 911 Emergency Communications Center goes live (IL)
Lake Consolidated Emergency Communications is officially operational at the Regional Operations and Communications Facility in Libertyville, after the successful completion of a two-week consolidation of 911 and public safety communications services for 30 police and...
DeKalb County Enhances Public Safety by Joining Tennessee Advanced
DeKalb County has officially joined the Tennessee Advanced Communications Network (TACN), enhancing its emergency services through improved communication systems. In a recent ribbon-cutting event held at the DeKalb Community Complex, representatives from the county's...
911 dispatcher shortage ‘a dangerous situation,’ incentives offered (HI)
HONOLULU (KHON2) — Honolulu police are rolling out big new bonuses — up to $2,000 per month for some — to keep 911 operators on the job in the hopes of solving a growing staffing issue. House Rep. Darius Kila recently paid a visit to the Joint Traffic Management...
Scott County sees smoother emergency response after 911 merger (MO)
SCOTT COUNTY, Mo. (KFVS) - Just over a week after Sikeston’s Communications Center officially took over all 911 dispatching for southern Scott County, officials say the transition has gone smoothly, and emergency response times are already improving. The merger...
New 911 Emergency Communication Center delivers dispatchers space, technology upgrades (IA)
DUBUQUE, Iowa (KCRG) - Dubuque celebrated the opening of its new 911 Emergency Communications Center with a ribbon cutting ceremony Thursday, marking the completion of a project the county has discussed for more than a decade. The facility at 7880 Chavenelle Drive...
Nashville mayor calls for independent review at Metro’s 911 Center following recent HR complaints (TN)
NASHVILLE, Tenn. (WTVF) — Nashville Mayor Freddie O'Connell is now calling for an independent review at Metro's 911 Emergency Communications Center. NewsChannel 5 Investigates has been following complaints from former employees at the emergency call center. Most...
Georgia looks to modernize 911 system for faster emergency response
ATLANTA (WJBF) – Georgia is moving to modernize its 911 call center system to make it easier for people to get help during emergencies. State lawmakers passed two key measures last session, including House Bill 423, which requires all new 911 systems to meet Next...
Vernon County implementing next generation 911 this week (WI)
VERNON COUNTY, Wis. – The Vernon County Sheriff’s Office notified Vernon County residents on Tuesday that the Sheriff’s Office 911 Communications Center has begun a two day transition to Next Generation 911. The transition to a new system is the culmination of a...
Columbia County looks to give dispatchers a pay bump (AR)
Columbia County Sheriff Leroy Martin said if changes aren’t made to increase the eight dispatcher’s salaries for the county, the situation could become a crisis. Martin spoke to the Columbia County Quorum Court Budget Committee recently, saying that increasing...
Some Shawnee County dispatchers to soon see a ‘temporary retention incentive’ (KS)
On Monday, Nov. 3, the Commission approved an agreement with the Communications Workers of America (CWA) to provide dispatchers a temporary retention payment as an incentive for experienced personnel to stay until the pay increase begins, while they continue to...
Committee advances Senate File 57 to require 911 outage reporting framework, adds Public … (WY)
The Senate Corporations, Elections & Political Subdivisions Committee voted to advance Senate File 57, a measure to adjust 9-1-1 reporting and add the Public Safety Communications Commission (PSCC) as a recipient of outage and funding reports. The bill directs a...
SLO County touts improved public safety with opening of new dispatch center (CA)
Medford Fire Chief Eric Thompson said the agreement with PSTC resolved difficult communications challenges facing the city’s public-safety LMR network, the water commission’s radio system, and coverage gaps realized by subscribers of FirstNet, which is built and...
Will New Bonuses Keep Honolulu’s 911 Staff On The Job? – Civil Beat (HI)
The dispatchers will get from $500 to $2,000 extra per month depending on their job. Some say that’s welcome but more needs to be done to address concerns about working conditions.
Rehoboth Beach police launch new online portal for community safety | News | coasttv.com (DE)
REHOBOTH BEACH, Del. – The Rehoboth Beach Police Department has introduced a new online tool designed to strengthen communication with people who live in and visit the city.
A new 911 center in Illinois leans in on sustainability | Building Design+Construction (IL)
For more than a decade, Lake County, Ill., has been planning and coordinating its new Regional Operations and Communications (ROC) facility. When the 37,000-sf building, designed by Wold Architects and Engineers, was finally completed last June, it laid claim to being the nation’s first net-zero regional 9-1-1 center.
Hennepin County Sheriff’s Office launches ASAP Service – Security Systems News (MN)
HENNEPIN COUNTY, Minn.—The Hennepin County Sheriff’s Office (HCSO) has announced that it has launched ASAP (Automated Secure Alarm Protocol) Service, a digital alarm service that automates the exchange of alarm information between alarm monitoring companies and emergency communications centers (ECCs).
The service marks a significant milestone in HCSO’s ongoing efforts to enhance public safety operations and support its emergency communications staff.
Richland County’s 911 call center coming soon (SC)
COLUMBIA — A seven-year process to open a new emergency communications center in Richland County is almost done.Richland County Council discussed the 911 call center in executive session during an Oct. 7 meeting. After the session, the council members directed the county administrator to look into staffing options for the center.The call center is currently located in the basement of the Columbia Fire Department headquarters on Laurel Street. Though it’s funded by and serves both Richland County and Columbia, the center is currently run by the city.“It’s cramped, and it’s been there for a long time. This gives them the space to modernize,” Columbia Mayor Daniel Rickenmann said.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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