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Over the last two decades, the emergency-management community has recognized that natural disasters and other emergency situations don’t always follow county lines or town borders. Interagency collaboration is vital—mutual-aid agreements expand the capacity of first responders, for example, and data-sharing solutions can give local telecommunicators regionwide data at the click of a mouse button.
One such cloud-based advancement scheduled to soon be released by the New York-based emergency technology company RapidSOS, the Emergency Data Exchange, will enable real-time interoperability (the ability of computer or software systems to exchange information) through digital automation—even if different centers aren’t using the same programs or devices…
