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Pilot program will send mental health experts on 911 calls (PA)
HAVERFORD – U.S. Rep. Mary Gay Scanlon joined local police chiefs, county District Attorney Jack Stollsteimer, Delaware County Council members and other officials Monday in announcing a $650,000 grant to fund a new pilot program for “Mobile Crisis Teams” that will...
AT&T Launches First-Ever Nationwide Location-Based Routing with Intrado to Improve Public Safety Response for Wireless 9-1-1 Calls
Device Location Now Used to Route 9-1-1 Calls and Dispatch First Responders to the Right Location Faster, Accomplishing Long-Standing FCC Policy Goal DALLAS, May 10, 2022 /PRNewswire/ -- What's the news? AT&T* is the first carrier to launch location-based routing...
Emergency team honored for response that saved child’s life (TN)
Emergency responders often see people on their worst day, responding to calls that can forever change lives. They do the work they are called to do, but they often never know the outcome once they pass their patient on to the next caregiver. One Cumberland County...
AT&T Launches First-Ever Nationwide Location-Based Routing
The nationwide rollout has started and is available in Alaska, Colorado, Hawaii, Idaho, Montana, Oregon, Washington, Wyoming, Kansas, Illinois, Iowa, Minnesota, North Dakota, Missouri, Nebraska, South Dakota and Guam. Additional regions will be rolled out over the...
States need more resources to meet expected demand for crisis hotline reboot: report
Instead of dialing 911, soon you can call 988 for a mental health emergency. But will states be ready? The National Suicide Prevention Lifeline will be nationally available as 988 starting July 16, 2022, billed as the "911" for a mental health crisis. But there’s...
HigherGround Secures Patent from USPTO for Live911
HigherGround secures patent for Live911, allowing officers to hear real-time 9-1-1 emergency calls in their vehicles. Live911 is a first-ever solution to securely livestream 9-1-1 emergency calls directly to authorized officers in the field and present precise GPS map...
What happens when you call 911? (MA)
HOLBROOK, Mass – While one dispatcher takes the 911 call, another dispatcher will direct first responders to the callers’ exact location. That teamwork saves precious seconds. “Seconds of every day make a difference,” said Lauren Mielke, Holbrook’s deputy director of...
Telecommunicators Recognized with Two Awards (FL)
Pictured: Front: Tia Brand, Keri Halpin, Cindy Bresse, Kristen Williams, Christine Peterson, Kathleen Mitchell, Katie Herwig, and Christina Valderrama. Back row: Michael Speigle, Daniel Tutko, Kurt A. Hoffman, Jon Goetluck, Brian Woodring, Arik Smith. Sheriff Kurt A....
Under new law, WA dispatchers will be classified as first responders
LONGVIEW, Wash. — Maria Gilbert of Longview has instructed people on how to deliver babies, give CPR and escape a flooded vehicle, all without being considered a first responder. Her title is set to change thanks to a new state law that will classify 911 dispatchers...
Exclusive: AT&T launches new 911 location service
AT&T said Tuesday a new nationwide service will route 911 calls from its wireless subscribers to the closest dispatch center. Why it matters: 911 calls from wireless phones are typically routed based on the closest cell tower, which means that sometimes callers...
Investigation underway into cause of 9-1-1 service outage in Southern B.C. (Canada)
The group which runs 9-1-1 services says an investigation is still underway as to what knocked out services through wide swaths of southern British Columbia last night. E-Comm has confirmed callers from Lillooet to the East Kootenay were greeted with a busy-signal...
Winnipeg Fire Paramedic Service debuts updated dispatch system (Canada)
In an emergency, seconds count. You quickly dial 9-1-1, tell the call-taker what has happened, and within minutes responders arrive to the scene. While it seems simple enough, there is a lot going on in the background to make it all happen. To ensure 9-1-1 staff and...
State may boost funding for advanced 911 (OH)
LISBON –Efforts by the Columbiana County Emergency Management Agency leaders along with Commissioner Tim Weigle continue to pursue additional funding for operation of next generation 911 for this and other counties across the state may have begun to pay off. Brian...
When Newborn in Rural Area Far from Help Stops Breathing, Dispatcher Coaches Parents and Saves Baby (CO)
When two new parents in Boulder, Colorado, discovered their newborn was unconscious and not breathing, their saving grace was a man named Rob Schimoler. Schimoler is a 911 communications dispatcher. While police officers and firemen often get the credit for being...
Hawkins 911 director ready to make his case for a $120K annual funding increase (TN)
Hawkins County 911 director Lynn Campbell is preparing to make his case before the Hawkins County Budget Committee next week on why his department needs a county funding increase of the first time since 2012. Campbell told the Review he beileves the numbers speak for...
Manchester selectmen questioned about regional dispatch exit strategy (MA)
MANCHESTER — Selectmen answered the public’s remaining questions regarding the town’s dispatch operations at the final public hearing on the topic last week. At Town Election on May 17, voters will decide whether to dissolve the town’s dispatch services and join North...
Newton, Jasper County officials look to improve slow ambulance response times (TX)
Because the ambulance companies aren't based locally, they say they aren't familiar with the areas. JASPER, Texas — When lives are at risk, emergency services response times for ambulances are critical, especially in rural areas. Slow response times or sometimes no...
Oklahoma City police say emergencies should be reported by calling 911, not through social media (OK)
OKLAHOMA CITY (KFOR) – Oklahoma City police are asking community members to not report emergencies through social media. “Please do NOT report emergencies to us through social media messaging, call 911,” an Oklahoma City Police Department official said. The official...
BDBOS President Discusses Future of UHF Frequency Band and BOS Broadband Communications in Germany
At a panel discussion of "Digitaler Staat Online", BDBOS (The Federal Agency for Public Safety Digital Radio) President Andreas Gegenfurtner debated the future of the UHF frequency band with people from politics and business. At the same time, Gegenfurtner campaigned...
Investigation: Recruits walk off job within months of joining Broward’s troubled 911 call centers (FL)
On a good day at the three Broward County regional communication centers, dozens of seats would be filled with 911 call-takers — the first of the first responders. But good days are fleeting. Instead there’s vast emptiness with many uncluttered and unused desks....
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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