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A new deadline is looming for Fayette County it its efforsts to upgrade the radio and paging systems used by law enforcement, emergency services and fire departments as well as county road and conservation employees. Motorola plans to increase prices in the new fiscal...

Erie County 911 emergency call handlers will receive additional training and undergo more frequent call monitoring after two high-profile incidents involving mishandled calls during and after the May 14 Tops mass shooting. One 911 call taker with Central Police...

When someone calls 9-1-1, seconds matter. That’s why the first question a 9-1-1 dispatcher asks is, “What is the address of the emergency?” A decade ago, if someone called and didn’t know their location, emergency call centers would send out police officers with their...

The daughter of a deceased Greene County woman filed a lawsuit against the county and the county’s 911 center, claiming a dispatcher denied emergency medical services to the dying woman. The lawsuit was filed in federal court by attorney Lawrence E. Bolind Jr., on...

A House subcommittee this week recommended approval of a bipartisan amendment that would provide as much as $10 billion to upgrade 911 centers nationwide to next-generation 911 (NG911) technology as part of legislation that would have the FCC auction at least 200 MHz...

Arizona congressman Tom O'Halleran sent letters to both the state Attorney General's Office and the Federal Communications Commission calling for investigations into whether the phone and internet service outages that impacted thousands of people in rural Arizona...

Echo. Verify. Repeat. These are key instructions Rabun County 911 dispatchers follow as they are the initial step in the emergency process when community members call needing help. First responders are dispatched to car crashes, fires, gas leaks, domestic disputes,...

Gaston County Police Department Communications is trying to fill 20 vacant positions, the latest chapter of a staffing shortage that worsened during the pandemic.  The 20 vacant positions are one-third of the 911 communication center's total workforce, said Capt....

The Clark County Sheriff’s Office has launched an internal investigation into a dispatcher after a complaint was filed against them in regards to a how a particular 911 call was handled this week. On Monday, dispatchers several received 911 calls reporting that...

YOUNGSTOWN — Poland Township officials addressed their concerns Thursday to Mahoning County commissioners about having two dispatching services for police and fire calls. But they were reminded of how much better the system works now than it used to — and were asked...

Audrain County 911 emergency services now have the ability to receive 911 text messages through certain carriers. “This has been a long time coming,” said Amanda Crewse, Audrain County 911 emergency services director, in a release. “This is not only a step toward Next...

Among the actions Halifax County is requesting the court to rule on in a complaint filed by the city of Roanoke Rapids regarding the charging of 911 service is one in which the court determines whether other municipalities should be joined in the proceeding. The...

MARSHALL, MI (WKZO AM/FM) — The Consolidated Dispatch Authority of Calhoun County, which manages dispatch services for Police, Fire, and EMS agencies in the county, has a millage request on the ballot on August 2. The request for .98 mils over a 10-year levy would...

SPRINGFIELD – Emergency dispatchers will now have access to many of the same services and benefits as other first responders thanks to legislation signed into law with support from State Senator Patrick Joyce.

Of the 13 community members who submitted public comments about the possibility of Lakewood outsourcing its police dispatch center at the June 6 City Council meeting, none of them supported Mayor Meghan George’s plan. Mayor George opened this portion of the city...

It has been a week. How much longer will Prince George’s County officials wait until they finally answer questions about a deadly June 8 head-on crash where news reports and radio traffic show a lengthy 911, fire and EMS delay?

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RALEIGH, N.C. (WTVD) -- As summer activities ramp up, some are concerned about first responders' ability to handle an increase in calls. "Public safety is at a crisis here," said Beth Fulks, a former 911 operator. For years, Fulks was the voice at the other end of...

ST. JOSEPH COUNTY, Ind. -- A man was arrested and charged after repeatedly calling 9-1-1 and verbally abusing call takers, according to court records. South Bend Police were dispatched to a business on S. Michigan Street Sunday night and made contact with Tosh Mason....