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Arizona congressman Tom O’Halleran sent letters to both the state Attorney General’s Office and the Federal Communications Commission calling for investigations into whether the phone and internet service outages that impacted thousands of people in rural Arizona last weekend were the result of negligence by Frontier Communications.

“‘Unacceptable’ does not begin to describe the situation that St. Johns families have experienced these past few days; they are living in dystopian-like conditions, unable to dial 911