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Echo. Verify. Repeat.

These are key instructions Rabun County 911 dispatchers follow as they are the initial step in the emergency process when community members call needing help.

First responders are dispatched to car crashes, fires, gas leaks, domestic disputes, burglaries, and various other situations every day.

But it’s the men and women at Rabun County 911 Dispatch who are behind the scenes as the first point of contact in an emergency; the ones behind that thin yellow line.