SEATTLE — In Seattle, the city says it receives about 900,000 emergency 911 calls a year. The high call volume combined with a lack of officers right now has the city looking at alternatives. The city wants to see if community service officers, crisis response...

The internet was out for days, calls were affected, including 911 service. ST JOHNS, Arizona — The Arizona Corporation Commission is having staff draft a list of steps Frontier Communications will need to take to prevent similar outages to one earlier this month in...

The Arkansas 911 Board has not received the required plans from any of the state's counties to consolidate 911 operations to comply with a 2019 law, C.J. Engel, executive director of the Arkansas 911 Board, said in an interview. Under the Public Safety Act of 2019,...

As the Durham, North Carolina, Community Safety Department (DCSD) prepares for changes to its computer-aided dispatch (CAD) system, it launched four pilot programs that could change how the city responds to emergency calls involving mental health crises.

  The center is designed to help responders and technology designers simulate various scenarios, such as simulations of search and rescue activities or coordinated, complex terrorist attacks. FirstNet Authority Chief Network and Technology Officer Jeffrey Bratcher...

SANTA FE, N.M. — Bernard "Buster" Brown inherited a severe staffing shortage at the local 911 dispatch center when he stepped into its top job in November. The New York native, with more than 25 years of experience in emergency dispatch centers, vowed to address the...

ATHENS — An off-duty Columbia County 911 dispatcher and three employees at Peckham Industries in Athens are being credited with saving the life of a co-worker after the man experienced a medical emergency on the job. The man was displaying symptoms of a heart-related...

Thu, June 23, 2022, 11:10 AM·4 min read Partnership to leverage DATAMARK VEP and additional NG9-1-1 GIS data management solutions SANTA ANA, Calif., June 23, 2022 /PRNewswire/ -- DATAMARK, the public safety geographic information systems (GIS) team of Michael Baker...

Carbyne APEX enables OPCD to reduce dependence on brick-and-mortar building infrastructure by introducing remote NG9-1-1 call handling, improving readiness for major festivals and natural disasters. NEW ORLEANS, June 24, 2022 -- Carbyne, the leading i3 cloud-native...

Lexington, SC 06/24/2022 - The Lexington County 911 Communications Center has been awarded Communications Accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA®). This is the fifth time that Lexington County 911 Communications has...

A retired Indiana State Police commander who directed Bartholomew County’s 911 Emergency Operations Center for 10 years before he was chosen to head Indiana’s 911 emergency services was honored by the state Wednesday afternoon as he officially retired.

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Friday was a day of celebration and resolve for Warren County Emergency Medical Services. In July 2021, EMS joined a Duke University study with the goal of increasing the cardiac arrest survival rate both here and throughout North Carolina. 

  Austin-Travis County Emergency Medical Services has been recognized by the International Academies of Emergency Dispatch as an Accredited Center of Excellence in Emergency Medical Dispatch.  This marks the eight time the department has been recognized.  

For emergency responders, information and data can mean the difference between life and death. Since its implementation in the United States in 1968, the 911 system has become more sophisticated and informative to first responders. According to Pam Tolley, the...

  The Lemoore Police Department has replaced a parking lot next to its Fox Street station with a multi-agency dispatch building, yet it remains empty as the agency waits for the necessary equipment. "It's been an exercise in frustration," said Captain Margarita Ochoa,...

Disaster and Disease Strained Old 911 Call Center Operations It hasn’t been an easy couple of years for the Big Easy. In recent times, eight hurricanes have hit the city, the American COVID-19 pandemic was jump-started during Mardi Gras 2020 and the Hard Rock Hotel...

Sheriff Keith Everhart is announcing that the Ohio Department of Administrative Services has issued the findings of its 2022 Support and Compliance Review of the Hardin County Central Dispatch 9-1-1 system. The review found the 9-1-1 system to be “in full compliance...

When a witness called 911 around the time of the fatal crash on the I-74 bridge pedestrian path, the dispatcher couldn't hear her. In the May 22 call, the dispatching center in Milan had transferred the caller to the dispatching center in Davenport. "Ma'm, I can't...

The ongoing conversation to consolidate emergency dispatch services in Lincoln County continued last week with three public meetings. Troy, Libby and Eureka each hosted what the county commissioners termed “conversations.” The issue been a major topic in the county...