Some experts worry that expanding access, without proper education, could increase the number of calls to an already burdened system. By adding satellite SOS to its newest phones, Apple is taking what was a niche safety feature and offering it to millions of iPhone 14...

The plan would use more than $20 million of Cobb’s ARPA allocation to adjust salaries, implement recruitment and retention incentives, and raise the entry-level pay.   The entry-level pay for E911 dispatchers would go from $41,500 to just over $43,000.

BILLINGS - The City of Billings/Yellowstone County Emergency Communications Center will begin encrypting all City law enforcement radio communications for the safety of officers and security of sensitive information. This change, set to take place on Nov. 15, 2022,...

A City of Victoria video project documenting a young cancer patient’s visit to Victoria won the top award at the Texas Association of Telecommunications Officers and Advisors conference Nov. 3-4 in McAllen.

Being a sheriff’s office emergency communications officer (dispatcher) handling the 911 calls, dispatching for all the first responders in Boundary County including law enforcement, fire and ambulance is both a challenging and rewarding career. READ FULL ARTICLE

(Nov. 10, 2022) The City of Reno and Reno-Tahoe Airport Authority (RTAA) announce the official transition to a new consolidated dispatch services agreement that will lead to faster emergency response times at Reno-Tahoe International Airport and Reno-Stead Airport....

The Jersey City Council rejected a resolution to evaluate issues and present possible solutions regarding the city’s 911 dispatch at last night’s meeting.

Zach is a dispatch supervisor in Tompkins County’s Emergency Communications Center and was recently named the 2022 Dispatcher of the Year by the APCO (Association of Public Safety Communications Officials) Atlantic Chapter. He was presented with the award this past...

On September 1, the state of Pennsylvania awarded Mission Critical Partners (MCP) a contract to support the deployment of Next Generation 911 (NG911) service statewide. NG911 service will propel the state into a new age of emergency communications for generations to...

Leesburg, VA (November 7, 2022) – The Leesburg Police Department Emergency Communications Center (ECC) has implemented the Automated Secure Alarm Protocol (ASAP), an alarm response program improving 9-1-1 response times by eliminating miscommunications and reducing...

MURFREESBORO, Tenn. (WKRN) – It’s not brand new technology, but it’s one that could help save your life minutes matter.  The Murfreesboro Emergency Communications Center has been utilizing a program that helps find your precise location and quickly shares it with...

PRESS RELEASE Today, Commerce Secretary Raimondo announced the appointment of Renee Gordon to serve on the Board of the First Responder Network Authority (FirstNet Authority). The following statement is from FirstNet Authority Board Chairman Stephen Benjamin on the...

HOLBROOK — Director Steve Hooke is pleased to announce that members of the Holbrook Regional Emergency Communications Center were presented with two awards from the Atlantic Chapter of the Association of Public Safety Communications READ FULL ARTICLE

ITHACA, N.Y. – A member of the Tompkins County Department of Emergency Response is honored. Dispatch Supervisor in Tompkins County’s Emergency Communications Center Zachary Guidi was named the 2022 Dispatcher of the Year this week by the Association of Public Safety...

WAILUKU  - Oftentimes when people call 911, they are not in a safe place to talk. That’s why the Maui Police Department has launched new technology this week to help bridge that gap.

Spokane firefighters no longer have their own communications center. Nov. 1—After years of resistance from the firefighters union and the City Council, Spokane has joined the regional emergency communications system that answers every 911 call made in the county. READ...

Ingham County is adopting a new translation service to help non-English speakers make emergency 911 calls.    “Nowhere is it probably more important than a 911 center where you really have to have someone immediately,” said District 5 Ingham County Commissioner Todd...

A 16-year-old girl working at a McDonald’s in New Orleans called 911 from the freezer to report an armed robbery — and discovered her mother was on the other end of the call.

CONCORD, CALIF. – Contra Costa County Fire Protection District today announced its Contra Costa Regional Fire Communications Center has earned accreditation by the International Academies of Emergency Dispatch for excellence in medical dispatching. READ FULL...

WORTHINGTON — When a call comes in to the 911 dispatch center at the Prairie Justice Center in Worthington, the emergency services dispatcher never knows what they might encounter on the other end of the line.