BOULDER, Colo. – The City of Boulder Police and Fire Communications Center is excited to announce that dispatchers will now be able to accept livestreaming video from callers.

Dispatch officers are used to getting all types of calls, ranging anywhere from a car crash to a house fire. However, if you ask anyone of them who worked on Monday, March 27, that day will never compare to anything they have ever experienced. READ FULL ARTICLE

A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call, according to a Travis County murder affidavit. READ FULL ARTICLE

A state board tasked with expanding access to broadband internet to Oklahoma households has shifted millions in federal money to instead upgrade telecommunications systems for emergency responders. Legislators previously rejected funding such a plan. 

  BREVARD COUNTY • MELBOURNE, FLORIDA – National Public Safety Telecommunicators Week is held during the second week of April each year to recognize the critical role 911 communications officers play in keeping our community safe.

The Nevada Ambulance Association announced the Stars of Life honorees in March 2023, including two REMSA Health team members: Ashley Leone, communications specialist, and Chris Watson, paramedic. The Stars of Life award recognizes first responders, including...

First responders have a unique role in that they appear at the site of an emergency to render aid  way before anyone else. But in most situations fire, police and even paramedic services aren’t the first to be in contact with potential victims — the 911...

Governor Josh Shapiro wants to invest in Pennsylvania’s 9-1-1 emergency dispatch system, firefighters, and emergency medical services (EMS) providers. The Governor’s budget would invest over $50 million in county 9-1-1 systems and devote $36 million for equipment,...

The Croton Falls Fire Department kicked off its annual pancake breakfast event Sunday morning. The proceeds for this year’s event are going to help JT Camp, a 911 dispatcher for the Westchester County Department of Emergency Services and former volunteer with the...

The work should be completed within four to nine months. Until it's is complete, if you have a general, non-emergency question for the city, dial 311.

Most people call 911 during the worst part of their day, but they never see the person who sent the first responders out. Did you ever wonder who is on the other end of the phone? Chambers County 911 Communications is celebrating this year’s National Dispatchers Week...

With Friday being the deadline for the Broward Sheriff's Office to decide whether it would continue providing 911 services to the county, terms of a deal have reportedly been reached.

PORTSMOUTH, Va - In an empowerment forum Thursday night in Portsmouth, residents addressed their concerns about 911 dispatch times to the city's 911 administrator, Paula Garner, and City Manager Mimi Terry.

Kimberly Wilson never saw herself working in emergency services, but since becoming a 911 dispatcher in Montgomery County two years ago, she found her calling and never looked back.

Members of the Little Rock Board of Directors on Tuesday were told that the city's 911 communications personnel picked up approximately 70% of calls within 20 seconds so far this year, a rate that falls below national benchmarks. Last year, approximately 79% of calls...

SUPERIOR, WI. (Northern News Now) - Anytime someone calls 911, it’s likely one of the worst days of their life. But a newer trend known as ‘swatting,’ has people prank calling in false emergencies in communities across the country.

In May 2022, Las Vegas 911 dispatcher, Salina Freeman, received a call she says she will never forget. It was from a desperate mother who said she was having a psychotic breakdown and was thinking of harming her 1-year-old daughter. READ FULL ARTICLE

When there's an emergency, Hamilton County 911 Telecommunicator Advanced Tracy Boyd is one of the first people to respond. READ FULL ARTICLE

The NYS Dept. of Homeland Security and Emergency Services denied 2 On Your Side's FOIL request to see a copy of its Next Gen 911 plan. READ FULL ARTICLE

Key U.S. House members introduced bipartisan legislation that would provide $15 billion in federal funding to support 911 centers nationwide as they make the transition from legacy technology to an IP-based next-generation 911 (NG911) platform. Standalone legislation...