RapidDeploy yesterday announced Lightning, the company’s mobile application that is designed to support providing first responders in the field with 911 call information and supplementary data—including video feeds—automatically, beginning with a multiyear, statewide...

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Safety Shield provides a "wearable panic button" for schoolteachers and administrators that instantly alerts 9-1-1 while simultaneously sounding a campuswide silent alarm to school personnel. READ FULL ARTICLE

CALHOUN COUNTY, MI (WNWN/WTVB) – Calhoun County Consolidated Dispatch Authority is providing support for dispatchers in the form of Hope, a dog from the organization Canines For Change. Hope is a one-year-old Goldendoodle who is nearly complete in her certification...

For immediate release HOLBROOK — Director Steve Hooke is pleased to announce that the Holbrook Regional Emergency Communications Center was awarded nearly $17 million in grants for Fiscal Year 2024 from the Massachusetts State 911 Department. The grant programs award...

The City of Long Beach Department of Disaster Preparedness and Emergency Communications, responsible for the delivery of the City’s Police, Fire and Emergency Medical Services, is launching their “Help Us Help You” campaign to reduce the number of non-emergency calls...

JACKSON, Miss. (WLBT) - The city of Jackson and its police department say they are making changes that will speed up the time it takes for you to receive emergency services. Wednesday, Mayor Chokwe Antar Lumumba and Interim Police Chief Joseph Wade went before the...

ST. LOUIS, Mo. (KMOV) - A former 911 dispatcher is pleading with St. Louis City to fix what she calls a broken system with a skeleton crew for a call center. “When I left, we were holding calls for 2 to 3 hours,” says retired 911 police dispatcher Maureen Ramsey. “We...

NEWARK, N.J. — The man needed help, but he didn’t want help. Suffering from a mental illness with nowhere to go but Newark Penn Station last month, the man could have been forced by police into a squad car or an ambulance and hauled away. Instead,...

Valley emergency responders and the residents they serve are getting additional tools to help with timely response, in instances where seconds matter. Last week, the East Central Emergency Network, which handles the 911 system in Columbia and Montour counties,...

With FirstNet, schools can immediately notify 911 with critical information.

The future of first responder communications is undergoing a significant transformation, thanks to the advent of Public Safety-LTE (Long Term Evolution). This technology is revolutionizing emergency services worldwide, providing a more efficient and reliable...

Santa Clara County government’s largest union, Service Employees International Union Local 521, representing more than 12,000 workers, announced July 28 it had reached a tentative agreement on a labor contract providing an effective 13% in wage increases over three...

The new national number for mental health emergencies—988—has been contacted five million times across the country since it was introduced a year ago July 9, according to national data.

KANSAS CITY, Mo. — Among legislation signed earlier this month by Missouri Gov. Mike Parson is a bill that 911 dispatchers and telecommunication workers hope will improve their working conditions.

A former dispatcher for Youngstown State University police was sentenced Thursday to one year of probation after pleading guilty to using a state criminal database to look up the background of women he planned to meet. READ FULL ARTICLE

On Wednesday morning, a father-to-be called 911 as his wife started going into premature labor at their Camden County, Missouri, home. Amy Hufferd, a communications officer with the Camden County Sheriff’s Office and a mother of twins herself, was the one to receive...

Athens-Clarke Deputy Police Chief Keith Kelly recently received the 2023 Leadership in Advocacy Award for his work in emergency 911 operations.

HAYWARD – Officials in the city of Hayward announced that the city's internal computer network has been restored following a ransomware attack that took systems down earlier this month. The city's computer aided dispatch system used in police, firefighter and...

Whitcom officials paid a visit to Asotin County on Monday to talk about a lapse in dispatch service over the Fourth of July weekend. Bill Tensfeld, Whitman County’s emergency management director, and Wendy Berrett, executive director of Whitcom Regional Dispatch...