The minutes a 911 caller spends on the phone with an operator are often filled with frenzy and uncertainty. Attempts to describe an emergency can easily leave out key details that would help first responders know exactly what they’re responding to. A handful of North Texas cities have introduced new technological elements to their 911 service designed to make their emergency responses more specialized, efficient and effective.
- Dispatcher — possibly Davis County’s longest-serving — retires after 40 years (UT)
- Railroads Leverage Emergency Dispatching Services to Dramatically Increase AskRail Access
- Thieves steal Pierce County man’s car while he waits for 911 dispatcher to answer his call for help (WA)
- Spring-area dispatch center defying national odds amid national staffing crisis (TX)
- Nebraska Public Service Commission opens probes into Windstream, Lumen