BRISTOL, Tenn. — Although 911 dispatchers are an integral part of the emergency response network, they are often the unsung heroes behind the scenes. But their persistence and dedication help save lives. Jessica Donihe, 32, a 911 dispatcher with the Bristol Tennessee...

Police officers from across Northwest Ohio and a K-9 were honored Friday for stopping a high-speed chase last month involving a vehicle with an infant inside. Ohio Rep. Haraz Ghanbari, R-Perrysburg, joined Ohio Treasurer of State Robert Sprague Friday to honor 17 law...

Omnitrans has been focused on enhancing the safety and security of both its daily operations and emergency readiness and has recently been recognized for these efforts.  The agency’s initiatives touch on almost every aspect of the system, from providing...

MARION, S.C. — Marion County E-911 Communications Center’s Lakisha V. Grant received the 2019 S.C. Chapter of the Association of Public Safety Communications Officers and the National Emergency Number Association with the Palmetto Award on Oct. 21. Officials said the...

VALLEY CITY, N.D. (NewsDakota.com) – The Valley City Area Chamber Ambassadors recognized area dispatchers for their hard work with their Community Service Award. Employees at the Barnes County 911 Dispatch Center in Valley City work 24 hour a day, 7 days a week, 365...

The ninth annual Heroes Banquet organized by the nonprofit Homes for Heroes of Chaves County organization honored 36 veterans and first responders on Saturday at the Eastern New Mexico State Fair event building. Former U.S. Rep. Steve Pearce of Hobbs, now chairman of...

NORTHFORK —  Personnel with a McDowell County ambulance service which closed this week after 30 years of service immediately went back on duty as members of another service that will continue covering the Northfork area. “As one chapter ends, a new one began...

Everyone knew her, or at least recognized her voice. For 29 years she had been the Tillamook County (Ore.) emergency response dispatcher. When you heard her call sign, “813,” on your radio, your heart began to beat faster. Rosalind attended Tillamook Adventist School...

A Santa Barbara jury concluded that the City of Santa Barbara should pay former dispatcher Bridget Bryden $1.28 million in economic damages sustained when she was terminated in March 2016 shortly after she’d voiced concerns to her superior that reductions to the...

WEST ORANGE, NJ — When Chris Babinski, a level-five Communications Operator for the West Orange Police Department (WOPD), recently addressed the township council on the state of stagnant wages for the WOPD communications department. Babinski, a 40-year West Orange...

KEYSER - Luke McKenzie, director of the Office of Emergency Services, has requested that the Mineral County Commission approve a resolution that would classify Mineral County 911 telecommunicators as first responders.The three commissioners did approve the resolution...

PARKE COUNTY, Ind. (WTHI)--Congress is considering a bill that would recognize 911 dispatchers as first responders. Darla Wirth is the 911 communications supervisor for the Parke County Sheriff's Department. "A lot of people consider just because you're a call taker...

It is always prudent to be well prepared for any emergency or disaster that might occur. To that end, the Moore County Amateur Radio Emergency Service conducted a simulated emergency test (SET) on October 26. An annual event, the SET is an emergency management...

GROTON, CT - Such an uplifting, life-affirming story. As told by Groton Police Department Deputy Chief of Police Paul Gately, it was 3:33 a.m. Thursday when the 911 call came in to the Groton Emergency Communications Center. A woman in Navy housing was in active...

Boone County's 911 agency says it had safeguards in place to make sure the system stayed online during recent scheduled call center maintenance. Boone County Joint Communications director Chad Martin said during the scheduled maintenance the department staffs its...

CINCINNATI — In October, the Hamilton County Board of Commissioners passed a 0.25% sales tax boost meant to bridge a $20 million county budget gap. The new tax will replace an older tax for the same amount, which expired this year after being used to fund renovations...

The “heartbeat” of Lincoln County has moved to its own facility. Formerly housed in the same building as the Lincoln County Sheriff’s Office, the Lincoln County Communications Center is now located on Hollis Henderson Drive in Lincolnton. “This new building gives us...

TUCSON – First responders and firefighters are working with a new interagency dispatch system that’s improving response time. Emergency crews argue this new dispatch system is a time saver and an effective first, fast response when every second counts. “It’s literally...

HANOVER TOWNSHIP, Pa. -- Luzerne County's 911 system had a programming glitch that left at least one caller stuck on hold during an emergency call. The county found the problem while looking into a report Monday from Newswatch 16. Colleen Engler from Dallas called 911...

NORFOLK, Va. — When you call 9-1-1, you don't think twice about whether someone will quickly answer on the other end. It's supposed to be a given. In some Hampton Roads cities, though, it's not. The line might ring and ring, or even go to a hold message, delaying how...