State-of-the-art facility predicted to streamline first responder communication READ FULL ARTICLE

SUSSEX COUNTY, Del. – Sussex County officials cut the ribbon on a new emergency operations center Tuesday morning. At the newly-dubbed Emergency Operations Complex, county leaders say emergency planners, 911 dispatchers, and paramedics will be working side by side....

RAPID CITY, S.D. (KEVN) - The 911 dispatcher is where every emergency response begins. In an emergency, the amount of time it takes for help to reach you can be the difference between life and death. The growing dispatcher shortage could cause issues in rural areas...

Orange County’s biggest emergency dispatch center is struggling to staff itself, raising questions over whether there are enough 911 dispatchers.  Call center operators are ringing alarm bells saying they’re already brutally overworked – they also warn that the...

A D.C. mother who was placed on hold when she called 911 says her daughter was a healthy 27-year-old and now depends on her for everything In the months since her daughter went from struggling to breathe to losing consciousness, Toni Barnes has learned how D.C’s...

The bill will include dispatchers to mirror the benefits police, firefighters, & paramedics already receive. WASHINGTON — D.C. Councilmember Charles Allen is taking a significant step to address staffing shortages at the Office of Unified Communications (OUC),...

When you're on Longboat Key and call 911, who will pick up the phone?

FALMOUTH, Ky. (WKRC) – Pendleton County’s 16 emergency dispatchers will soon be out of jobs, they learned at a specially called meeting Tuesday evening.

COLUMBIANA — The city is looking to outsource its emergency and public works dispatching to the Columbiana County Sheriff’s office in light of a “critical” staffing shortage.

Lightning strikes in a dry forest and starts a wildfire. It’s a hot, windy day, and the embers quickly spread. Smoke rises, and it’s detected, sometimes by satellites, lookouts or people who call 911. Reports bombard an interagency dispatch center: There’s a new...

Kristen Rowlands said she was scared when she accepted a position as a Luzerne County 911 dispatcher in 2016.

ST. LOUIS, Mo. (KMOV) - St. Louis city is not shying away from the fact that they need more dispatchers to pick up the phone when there is an emergency. “This problem didn’t happen overnight. It took a little while for us to get here and it’s going to take us a little...

TYNGSBORO — A standing-room-only gathering of town residents, police officers, firefighters and dispatchers crowded the Select Board meeting on Sept. 18 to urge caution over a proposal that would have Tyngsboro join Dracut and Tewksbury in a regional emergency...

RENO, Nev. (KOLO) - Calling 911 is rarely easy, but now the four entities involved in doing that are coming together to improve the process. “The system we use is over 20 years old,” explained Cody Shadle, Director of public safety dispatch for the City of Reno....

WILLIAMSON COUNTY, Texas (KXAN) — Williamson County plans to grow its communication network with several neighboring emergency agencies by adding them to a special dispatch system.

The woman on the other line was audibly frightened. In the background were muffled bangs. Dana Frost now realizes those were gunshots.

COBB COUNTY, Ga. - The Cobb County Department of Emergency Communications (DEC) has just unveiled an innovative tool to enhance emergency response efforts and assist the county's most vulnerable residents.