We stopped by the 911 Call Center as a four-legged friend named Texsi was on duty to come to their rescue. AUSTIN, Texas — When there's an emergency, 911 dispatchers are the first ones we call, but who comes to their rescue? They deal with stressful events on a daily...

Authorizing the Committees on Labor & Civil Service and Public Safety to hold joint hearings regarding hiring, staffing, and retention challenges for the 911 Unified Call center, and the impact these challenges have on the health and well-being of 911 dispatchers...

It was supposed to be a simple fix. New Jersey desperately needed an overhaul of its antiquated 911 emergency response system. To pay for it, a small fee was placed on every resident’s phone bill. Yet in the decade since the fee was instituted, the fund has been...

MANSFIELD -- Suzanne Meister has seen it all during her 31 years as a 911 dispatcher working with Mansfield police and fire departments. "We've been through it," said Lisa Abrams a fellow dispatcher. "We've done bank robberies, shootings, pursuits ... Suzanne has...

Steuben County DA Brooks Baker is apologizing after the Chemung County 911 released audio of a phone call where Baker is heard berating and cursing at a dispatcher. Baker called 911 after picking up a dog off I-86 and was looking to connect with Animal Control....

IPSWICH -- Town Meeting will vote on a combined public safety building at the the corner of Pineswamp and Linebrook roads, across from Our Lady of Hope church, at the fall meeting, Robert Weatherall told the Tri-Board at its meeting Tuesday, Jan 21. The vote had...

Effingham, IL -(Effingham Radio)- On January 21st at the monthly meeting of the Effingham County Board, Office Deputy Gena Blair was recognized for her 25 years of dedicated service to the Effingham County Sheriff’s Office.  Blair has been employed at...

Hamilton County Judge Robert Ruehlman has overruled a motion by the city of Cincinnati to dismiss a wrongful death lawsuit filed by the parents of Kyle Plush. But the city is looking to the Court of Appeals, filing its request just hours after Ruehlman's decision....

STAMPING GROUND — Rural residents are used to having things just a little more difficult; hard water, longer trips to town and a lack of neighbors to help with just about anything. These folks are generally happy to trade these inconveniences for the peace and privacy...

BANGOR, Maine (WABI) - The Penobscot Regional Communication Center is the busiest Public Safety Answering Point in the state. The director of the center says in 2019 they handled over 63,000 9-1-1 calls. They also took 289,000 other calls and made 1.5 million radio...

Carroll County’s government expected to receive at least $1.7 million in new revenue from a statewide phone fee, but in reality the amount was about one-third of what county staff predicted. As a result, county officials who were hoping to use increased revenues from...

MEDFORD, Ore. – A woman pleaded guilty to improperly using 9-1-1 during a domestic dispute. The Jackson County District Attorney’s Office said on the afternoon of May 3, 2019, April Goheen called 9-1-1 in a “frantic voice.” She told a dispatcher her husband was at...

SIOUX CITY (KTIV) -- Sioux City Fire Rescue has been granted accreditation from the Commission on Accreditation of Ambulance Services, within two years of beginning operation of the EMS Division. The accreditation process examines all aspects of ambulance operations,...

911 calls are going to a new place in one part of Northeast Missouri. Ralls County 911 officials said they have a new agreement to extend the partnership between Marion Ralls County 911, and it's saving them money as well. The partnership between the two dispatch...