Top Comm Center Headlines
News & Articles
Douglas police comfort pooch is ‘Good Morning America’s’ Pet of the Week (MA)
DOUGLAS, Mass. — A special, adorable guest from Douglas appeared Friday on "Good Morning America." Finn, the Douglas Police Department's comfort K-9 was selected as "GMA's" Pet of the Week. Douglas Police Dispatcher Hanna Furno, Chief Nick Miglionico and Officer Brett...
Utah Creates Surveillance Panopticon By Giving Data To Private AI Company (UT)
Banjo is applying artificial intelligence to government-owned surveillance and traffic cameras across the entire state of Utah to tell police about “anomalies.” The state of Utah has given an artificial intelligence company real-time access to state traffic cameras,...
Mom and baby meet dispatcher who helped with DeBary gas station birth (FL)
The family was driving from DeBary to a hospital in Altamonte Springs about 4 a.m. Monday when the baby decided he wasn’t waiting. The father, Jonas Wonder, pulled into a gas station at 399 S. Charles R. Beall Blvd. in DeBary and called 9-1-1. The Wonder’s other two...
Dispatchers near crisis mode as they fight for raises (WY)
Raises pitched to avert 911 staffing crisis. A 12-person task force has come up with six ideas they think could guarantee functional 911 services in Teton County well into the future. Town councilors and county commissioners heard the pitch at Monday’s joint...
FirstNet cell site Launches in Lake Providence (LA)
LAKE PROVIDENCE — First responders in the East Carroll Parish area are getting a major boost in their wireless communications with the addition of a new, purpose-built cell site. The site — located in Lake Providence — is part of the Plus, the new FirstNet site will...
Silent 9-1-1 Call Sparks Winter Haven Police Response (FL)
WINTER HAVEN, FL — A silent 9-1-1 call sparked a police response at a Winter Haven apartment complex Wednesday night when a dispatcher heard glass breaking over the phone. "The caller was not speaking and the call taker heard glass breaking," according to Jamie Brown...
MACo Supports Next Steps Toward NG911 (MD)
MACo Associate Director Kevin Kinnally this week testified in support of HB 934 (CF SB 838) – Public Safety – 9-1-1 Emergency Telephone System before the House Ways and Means Committee. This bill will help Maryland continue its move toward Next Generation 9-1-1...
Sumter County selects CenturyLink to deliver new 911 system (FL)
Sumter County has selected CenturyLink Inc. to deliver a new 911 system that will modernize the county’s emergency call management system to a Next Generation 911platform. The new NG911 system will support enhanced communication capabilities, such as the ability to...
When will DC 911 ever learn there are two Florida & R intersections in the Nation’s Capital? (DC)
On February 24, I tweeted (above) that DC 911 sent two different ambulances on what were likely the same EMS runs because call takers and dispatchers are unaware the intersection of Florida Avenue and R Street exists at two different locations in Northwest Washington....
New radio system in QCA will improve first responder communication (IA)
DAVENPORT, Iowa (KWQC) - A new radio system is coming to the Quad Cities, improving coverage in the area and communication between first responders. TV6 spoke to the Director of the Scott Emergency Communications Center, Dave Donovan. He said the new system creates...
Fannin County Dispatchers receive awards (TX)
Tamela Collins and Ronald Sadler of the Fannin County 911 Dispatch Office both received awards February 27, at the 9-1-1 Telecommunications Banquet for their outstanding work. Tamela received the Silent Hero Award and Ronald received the Life-Saving Award as well as...
Why this emergency dispatcher was named Middletown’s employee of the year (OH)
MIDDLETOWN — Nallelyt Smith is more than a dispatcher for the Middletown Division of Police, a job she called “stressful at times.” She also uses Spanish, her first language, to translate for callers to the dispatch center and assists detectives interview...
Grant Funding Opportunity for Missouri 911 Centers for Next Generation 911 Equipment Upgrades (MO)
JEFFERSON CITY – Missouri 911 call centers have until March 31, 2020 to complete applications for a competitive federal grant program that would pay for approved equipment upgrades at their facilities. The grants require a local match. The Missouri Department of...
Proposed Fairfield Budget Includes 2.58 Percent Tax Increase, helps fund emergency communications (CT)
[...] Emergency communications, a join venture with Westport, is a relatively small section of the budget that is expected to see an increase of $500,000 — or 25.3 percent — from $1.9 million in 2019-20 to $2.4 million in 2020-21, the presentation said. This comes...
County Communications Center Upgrade Includes Mobile App For Fire/EMS (OH)
Firefighters and EMS professionals in Hamilton County now have access to a tool designed to make it easier to get information as they're headed to a scene. The county Communications Center's upgraded fire and EMS dispatch systems are up and running. They include a lot...
Coronavirus Guidance & Webinar for PSAPs
Coronavirus Guidance & Webinar for PSAPs
2 hours ago (0 Comments)Posted by: Chris NussmanWhen preparing for and responding to patients with confirmed or possible Coronavirus disease 2019 (COVID-19), close coordination and effective communications are important among PSAPs, the EMS system, healthcare facilities, and the public health system.
Click here to review the CDC’s Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States that provides information on:
Recommendations for PSAPs
Modified Caller Queries
Recommendations for EMS Clinicians and Medical First Responders
Patient Assessment
Recommended Personal Protective Equipment (PPE)
Precautions for Aerosol-Generating Procedures
EMS Transport of a PUI or Patient with Confirmed COVID-19 to a Healthcare Facility (including interfacility transport)
Documentation of Patient Care
Cleaning EMS Transport Vehicles after Transporting a PUI or Patient with Confirmed COVID-19
Follow-up and/or Reporting Measures by EMS Clinicians After Caring for a PUI or Patient with Confirmed COVID-19
EMS Employer Responsibilities
Free on-dmand webinar! What EMS and 9-1-1 Need to Know About COVID-19 WebinarAs the COVID-19 novel coronoavirus outbreak grows, it’s essential fto keep up with the latest. On February 24 NHTSA’s Office of EMS provided an overview of current knowledge and efforts as part of its EMS Focus webinar series. Joining OEMS Director Jon Krohmer, MD, were Capt. Lisa Delaney, MS, associate director for emergency preparedness and response for the National Institute for Occupational Safety and Health (NIOSH), and Jonathan Greene, deputy assistant secretary and director of emergency management and medical operations for HHS’ Office of the Assistant Secretary for Preparedness and Response (ASPR). They outlined what we know about the outbreak, its impact, and what to expect moving forward.
Click here to view the webinar and here to download the slide deck.
Newton Man Sentenced for Misuse of 9-1-1
A Newton man has been sentenced to one year non-custodial probation with credit for 23 days of jail time served for misusing 9-1-1. According to the Sussex County Prosecutor's Office, Bartholomew Ligons Jr. called the emergency telephone service on January 16, 2019...
DC 9-1-1 Mistakes Bring Call for More Oversight (Washington, D.C.)
Rutherford County leads the Country in Dispatchers learning and knowing CPR (TN)
A lifesaving policy known as Telecommunicator CPR (T-CPR) is gaining attention and support in Tennessee by both local and state government. During cardiac arrest - the unexpected loss of heart function - only about 1 in 10 victims survive. Successful resuscitation of...
Hamilton County public health officials say they’re ready for coronavirus (OH)
CINCINNATI (FOX19) - Hamilton County Public Health officials say the risk of Ohioans contracting coronavirus is low but they’re prepared if it does come though. “Our plans are ready if this were to come to Ohio and spread,” Hamilton County interim Public Health...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



