Top Comm Center Headlines
News & Articles
COPING WITH COVID-19 Best Practices for Fire/EMS
As Fire, EMS and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Thursday to learn directly from first responders on the front lines about how they’re handling...
Coping with COVID-19 Best Practices for L.E.
As law enforcement and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Friday to learn from other first responders about how they’re handling patient engagement...
Enterprises need to meet E911 compliance for teleworkers
The recent coronavirus global pandemic has led to organizations rapidly instituting telework programs or, in some cases, mandating it. With an increasing number of employees now working from home due to the COVID-19 pandemic, how can IT leaders ensure teleworkers...
Detroit Police Department 911 dispatcher dead of coronavirus (MI)
Detroit, Michigan, USA – 2016: A Detroit Police car parked in front of the Renaissance Center, world headquarters for GM in downtown Detroit. A man who worked for the Detroit Police Department’s Emergency 911 system has died from the coronavirus, officials said...
Medics getting a heads up from dispatchers (MI)
Even before first responders arrive on the scene, a 911 dispatcher will determine if a possible exposure risk to coronavirus exists. Dispatchers at Monroe County Central Dispatch are asking more questions to determine if patients in need of medical help might have...
Arkansas Division of Emergency Management urging families to sign up for Smart911 during coronavirus pandemic (AR)
The Arkansas Division of Emergency Management is urging families statewide to sign up for Smart911 to enable coronavirus awareness for 9-1-1 and emergency responders. Smart 911 is a free service allowing people to submit their personal medical information to...
Hendersonville, Sumner County declare states of emergencies (TN)
Hendersonville Mayor Jamie Clary and Sumner County Mayor Anthony Holt joined several other city and county mayors on Friday in declaring separate state of emergencies in the wake of the COVID-19 pandemic. Tennessee Gov. Bill Lee signed an emergency declaration on...
Johnson City courthouse renovation project survives state budget cuts (TN)
JOHNSON CITY, Tenn. — Five-million dollars in state funds proposed to renovate a historic courthouse in Johnson City survived the last round of cuts as lawmakers rushed to pass a state budget amid concerns about the coronavirus. Members of the Tennessee General...
Podcast: Kari’s Law and NG 911 Update
911 calls are more important than ever. Public Safety Access Points (PSAP) need to evolve with the use of VoIP and mobile devices. You can have one phone number that is assigned to a cell phone, wireline phone, tablet, and laptop. Knowing where that device is when...
Huron County’s Dispatchers work from behind the lines to save lives (MI)
HURON COUNTY — When someone calls for Huron County emergency services, they speak with a dispatcher located in their Bad Axe office to either talk them through a situation or call the police or fire department. Those people on the other end of the line go through a...
Wrentham turns to internet, phones to keep town operating
WRENTHAM -- Email, phones and the internet have become the mode of keeping the town’s operations going in the midst of the COVID-19 coronavirus crisis. In an effort to help slow the spread of the virus, “and to promote the practice of social distancing,” all of the...
DeKalb 911 Presents Telecommunicator Commendations
Two 911 Communicator shift partners of the DeKalb Emergency Communications District have been commended for their exemplary performance in handling an influx of emergency and non-emergency calls on a night of heavy rain and flooding last month. Stephanee Wright and...
Abused woman calls 911 to order pizza, dispatcher plays along to outplay her abuser
Tim Tenyeck’s day at work as a 911 dispatcher took a sudden turn when a women called with a weird question. She wanted to order pizza and he quickly realized that she must’ve dialed the wrong number. But the woman on the other side, Tiffany Urban, had done...
New Director Heston Silbert takes over Arizona Department of Public Safety (AZ)
PHOENIX (3TV/CBS 5) – The Arizona Department of Public Safety is now lead by Col. Heston Silbert. Officials with the department confirmed Thursday that Silbert has officially taken over in the role as director of DPS. The former director, Col. Frank Milstead will...
NCC facilitating Emergency Communications Centres across Nigeria – Prof Danbatta (Nigeria)
The Executive Vice Chairman (EVC), of the Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta, has revealed that the commission has facilitated the establishment of the Emergency Communications Centres, ECCs, across the country. He said the...
911 telecommunicator becomes hero to local family (NC)
It is too easy to take 911 telecommunicators for granted because they are at the ready every day to assist people when an emergency arises, but that is not the case for Ridgeway residents Terry Simpson and Marie McGuire. They think of Warren County 911...
Key public-safety groups seek consensus for next-gen 911 direction, federal funding
Representatives from 12 key public-safety organizations met last week in an effort to develop a consensus position about next-generation 911 (NG911) that would encourage Congress to provide federal funds supporting a transition from legacy systems to an IP-based 911...
Village La Grange Enhances 9-1-1 Emergency Notifications Services (IL)
The Village is migrating away from the current Code Red emergency notification system, to Rave Alert / Smart911. Public Safety Officials strongly encourage residents and businesses to register for the no-cost service that issues emergency notifications, and provides...
Local dispatchers named Red Cross 911 Heroes for coming together to bring woman home safely (VA)
ROANOKE COUNTY, Va. – Roanoke County’s emergency communications center is inundated with calls on a daily basis. When the phone rings, dispatchers kick into high gear. “We mold together and we try to do everything as a team and it pays off sometimes,” said Beth...
Suffolk Residents Urged To Use App That Aids 911 Dispatchers & First Responders (VA)
Washington — Legislation that would prevent the T-Band spectrum – a public safety radio network intended to ease communication among first responders in 11 metropolitan areas – from being auctioned to other users has garnered support from International...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



