Top Comm Center Headlines
News & Articles
National Public Safety Communications Week (CA)
SACRAMENTO, Calif. – During statewide, national, or even global emergencies, public safety dispatchers provide a calm, professional voice and an essential link for the California Highway Patrol and the public. To highlight their service, the CHP and other law...
Local and State Police Celebrate Dispatchers This Week (MN)
When you need help the person you often talk to first is the 911 dispatcher, and this week we celebrate their hard work and dedication to the job. April 12th - 18th is National Public Safety Telecommunicators Week, according to the NPSTW website, "this is a...
This week is National 911 Telecommunications Week (LA)
BATON ROUGE, LA (WAFB) - Before medics, firefighters and police officers can arrive on the scene of an emergency, they are told where to go and what to expect by a public safety telecommunicator. The 2020 National Public Safety Telecommunicators Week is being...
Honoring Paradise Valley’s emergency dispatchers during National Public Safety Telecommunicators week (AZ)
The Paradise Valley Police Department is honoring its emergency dispatchers by releasing a highlight video unveiling the depth of care and realities confronted by the public safety telecommunicators. “Emergency dispatchers are essential workers who are showing up for...
Public Safety Telecommunications Week Focus on Missoula 9-1-1 (MT)
This is National Public Safety Telecommunications Week, and the spotlight is on the Missoula County 9-1-1 call center. 9-1-1 Manager Sherry Odlin provides details about her agency. “We currently have 23 dispatchers working,” said Odlin. “Four of those are our leads...
Hidden Heroes: 911 Dispatchers of Chester County (TN)
When burglary occurs; when there is a crash; when someone dials 9-1-1; and more, there are people that help save lives, yet do not get recognized as often; the dispatchers. Working day and night around the clock, even on holidays, if it were not for these hidden...
DISPATCHERS AWARDED FOR RESPONSES TO 2019 CASPER HOME EXPLOSION, AVALANCHE, POSSIBLE ABDUCTION 911 CALLS (WY)
CASPER, Wyo. — The Casper Police Department awarded telecommunicators working at the Casper-Natrona Public Safety Communication Center for outstanding work in responding to 911 calls in 2019 during their annual awards ceremony in February. April 12-18 is “National...
Supervisors pressed on communication system proposal (IA)
The Marshall County public safety communication project took center stage during an open dialogue at the regular Tuesday Marshall County Board of Supervisors meeting. Brad Pfantz, the fire chief of the State Center Fire Department, was involved in the dialogue...
Six local dispatchers honored for efforts during pandemic and beyond (UT)
“It’s kind of like being the Secret Santa. You don’t know them and they don’t know you, but you know you’ve made a difference,” said Alicia Gallegos of her job as a dispatcher for San Juan County Public Safety. Dispatchers serve a vital role in providing emergency...
Keeping their cool: Dispatchers an ‘integral part of the emergency response system’ (NY)
COLUMBIA COUNTY — Local dispatchers are being recognized for their contributions to emergency response during National Public Safety Telecommunicators Week, April 12-18. Calls to Columbia County 911 are answered in Hudson. The 24-hour department of 11 dispatchers, led...
St. Clair County dispatchers voice of calm during coronavirus pandemic (CA)
From fires to domestic disputes to car crashes, 911 dispatchers are the calm voice that guide people through every type of emergency and send the proper first responders to help. But, these dispatchers are dealing with something new: a pandemic. "It's...
Text-to-911 Saves Lives, but Data Suggests It Remains Rare
A man who was high on heroin and wanted by police came to his sister’s daycare center. A group of deaf people became stranded in the middle of a large lake when their boat’s motor died. A woman was kidnapped by a trucker at a rest stop, sexually assaulted and then...
Emergency telecommunicators recognized during National Public Safety Telecommunicators Week (MI)
LAPEER — The State 911 Committee (SNC) gives tribute to Lapeer County Central Dispatch and Michigan telecommunicators and their vital contributions to public safety. In 1991, Congress designated the second week in April, this year April 12-18 as National Public...
The first, first responders: Culpeper marks national week honoring 911 dispatchers (VA)
Providing vital information and resources to frontline professionals, 911 dispatchers also importantly provide a single point of contact for people seeking immediate relief in an emergency. They are the first, first responders. In recognition of those who answer...
Phoenix police dispatchers handling more calls, coronavirus concerns (AZ)
PHOENIX (3TV/CBS 5) -- From protecting officers in a pandemic to handling some of the most tragic emergency calls, dispatchers are taking on a unique role in public safety. This week is National Public Safety Telecommunications week celebrating dispatchers and...
National Telecommunicators Week Highlights Dispatchers: “Behind the Scenes” Heroes (IA)
It’s National Telecommunicators Week and the job of a dispatcher isn’t for everyone. Matt Roberts has been a dispatcher for the Greene County Sheriff’s Office since 2009. He tells Raccoon Valley Radio there are several responsibilities, including paging out law...
Missouri patrol recognizes National Public Safety Telecommunicators Week (MO)
The employees of the Missouri State Highway Patrol are proud to join in recognizing the dedication of patrol communications personnel as well as other public safety communications professionals throughout Missouri, states a press release "These professionals are to be...
911 centers report higher call volumes, spike in domestic violence calls amid COVID-19
This happens to be National 911 Telecommunicator Week, but instead of celebrating or taking time off, workers in call centers are dealing with an unprecedented challenge. As social distancing orders become stricter and COVID-19 cases climb, many 911 call centers are...
9-1-1 Dispatchers on the Front Lines of the COVID-19 Pandemic
They often sit in windowless rooms, illuminated only by the eerie glow that emanates from the bank of monitors that face them. Much of what goes on here cannot be heard; muffled by the surgical masks that are increasingly worn under headsets. Today the familiar cans...
Unsung heroes (IL)
They are the first voice heard when calling for help. The 911 telecommunicators answer every call and act accordingly for the Freeport Police and Stephenson County Sheriff’s departments and do it all with extreme professionalism no matter the situation. They don’t...
FirstNet SurveyTAKE SURVEY>
Help Guide FirstNet Investments: Take a Survey hosted by the First Responder Network Authority
We welcome your insights on the experiences and operational challenges you encounter as a public safety professional. By participating in this FirstNet Authority survey, you’ll help shape future enhancements to ensure they meet the mission‑critical, real‑world needs of the public safety community. The survey takes approximately 10-15 minutes to complete.
Understanding Operational Challenges that should Drive FirstNet Investment
Questions about coverage in your state?
FirstNet Advisors
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.