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Thousands of Washington, Oregon Verizon customers experienced service outage, 911 back up now
KENNEWICK, Wash. — Thousands of Verizon customers in central and eastern Washington and northeast Oregon were experiencing a service outage Wednesday night. According to a Verizon outage tracker, 5,458 customers reported a service outage shortly after 9:30 p.m. The...
PD: Woman Repeatedly Calls 9-1-1 For Non-Emergency, Verbally Abuses Warren County Dispatchers (NJ)
A Newark woman who repeatedly called 9-1-1 dispatchers and verbally abused them was charged with causing a false public alarm, authorities said. Tahisha M. Bakr, 45, placed numerous calls to dispatchers in Mansfield Township on July 12, after having been previously...
Grand Jury: Mendocino County’s Emergency Communications System in urgent need of repairs (CA)
With summer wildfire season in full swing and more preemptive power shutoffs looming this fall, a report by the Mendocino County Grand Jury urges county officials to ensure its Emergency Communications System will perform as needed. “The system is experiencing an...
VSO Communications Center earns national accreditation (FL)
The Volusia Sheriff’s Office Communications Center has successfully earned national accreditation — for the first time ever. This award, secured after months of review and site assessment by the Commission on Accreditation for Law Enforcement Agencies (CALEA), means...
Pierre City Commission Approves Dispatch Center Remodeling Project (SD)
(KCCR) — The Pierre City Commission has given approval to a request to update the dispatch equipment at the Central South Dakota Communications Center. Pierre Police Chief Jason Jones says the project has been in the works for a while. Jones says CARES Act funding the...
FCC Won’t Stay 6 GHz Wi-Fi Order
he FCC has denied petitions by public safety and utility organizations to stay its decision to open up the entire 6 GHz band for unlicensed WiFi use pending judicial review. In an order issued Thursday, from Ronald Repasi, acting chief of the Office of Engineering and...
ARRL Hires Paul Z. Gilbert, KE5ZW, as Director of Emergency Management
As another step in ARRL’s increased focus on strengthening its emergency communications capabilities and long-standing working relationships with federal and state agencies and private emergency response organizations, ARRL has hired Paul Z. Gilbert, KE5ZW, of Cedar...
Orders for a new 911 tower have been placed; BuEComm dispatchers could be out of their building for up to three months (IL)
PRINCETON — Despite Bureau County's 911 Tower being one of Monday's storm casualties, the 911 dispatch operations are up and running. Bureau County Sheriff's Office Commander Jim Shipp reported to the county board on Tuesday that despite the storm taking out the tower...
Holbrook Regional Emergency Communications Center Receives Grant For Technology Equipment For New Facility (MA)
HOLBROOK — Director Steve Hooke is pleased to share that the Holbrook Regional Emergency Communications Center was recently awarded a grant to purchase equipment and technology components for the HRECC’s soon-to-be-completed communications center. The grant,...
County approves purchase of emergency communications system (GA)
During the most recent meeting of the Cherokee County Board of Commissioners, the board approved the purchase of equipment, along with labor and installation services for an emergency radio communications system. County Manager Jerry Cooper explained during the work...
What public safety users are saying about mobile device use
As public safety users rely more and more often on mobile technology, what are the common issues they encounter with smartphones and tablets that are almost always designed for consumer use? At the recent virtual incarnation of the National Institute of Standards and...
Public Safety Advocate: Meet the Public Safety Spectrum Alliance (PSSA)
Those who have followed public-safety communications over the past dozen or so years probably know about the Public Safety Spectrum Trust (PSST) and the Public Safety Alliance (PSA). While created for different reasons, these two organizations worked closely together during the four-year run-up to the passage of the bill that created FirstNet in 2012.
The PSST was formed as a public-safety not-for-profit so it could qualify to be designated by the Federal Communications Commission (FCC) as the license holder for the first nationwide public-safety broadband spectrum, which at the time was 5 MHz X 5 MHz (10 MHz total) that had been converted from what was then called “wide-band spectrum.” The FCC issued the license to the PSST in 2007, six years before FirstNet. Two years later in 2009, the PSST and the PSA endorsed the broadband technology known as Long-Term Evolution (LTE) or 4G to be used for the Nationwide Public-Safety Broadband Network (NPSBN).
Later in 2009 after several meetings with the Major City Chiefs Association and others, the organization that became known as the Public Safety Alliance (PSA) was formed. The PSA brought together sheriffs, police, fire, and EMS chiefs and officers. As it gained attention, many organizations including the IACP, IAFC, MCCA, NSA, MCSA, NPSTC, APCO, National Governors Association, United States Conference of Mayors, and others joined the PSA. The PSA was told by some Members of Congress that it would fail in its mission to gain additional broadband spectrum for a nationwide public-safety system and funding to build it.
The PSA, along with its partner organizations and the PSST, viewed that statement as a challenge and spent the next four years working with Congress, the Executive Branch, and the FCC and came away not only with the first 10 MHz of spectrum, but with an additional 10 MHz of spectrum known as the D Block for a total of 20 MHz of prime 700-MHz, nationwide broadband spectrum, some funding, and more funds for research and development.
The premise of the PSA was that if public safety truly wanted to succeed, the necessary steps would best be taken by those who needed and wanted the spectrum and could truly speak for the public-safety community about its wants and needs rather than some lobbyists who would charge a lot of money the PSA did not have.
Since FirstNet was created and the build-out is about to meet the five-year network construction requirements, other actions taken by the FCC have continued to negatively impact the public-safety community. Over the last four or so years, the FCC has passed several rules that have or may soon prove detrimental not only to the public-safety community but also to other agencies and companies whose communications systems should be considered critical in nature.
The primary reason many Public Safety Alliance founders, members, and supporters have come together again to form the Public Safety Spectrum Alliance (PSSA) and are reaching out to others is because the 50-MHz swath of spectrum allocated for use by the public-safety community since 2002 is in jeopardy. The current FCC is claiming this spectrum is being underutilized by the public-safety community, citing the small number of licenses it has granted for agencies to use this spectrum.
Known as the 4.9-GHz band, today this spectrum is used primarily by public-safety agencies for point-to-point WiFi-like systems for cameras, radio control, and other functions needed for command and control. The FCC’s own licensing guidelines cause the band to appear to be little used. Historically, FCC licenses in the 4.9-GHz band are mostly geographic for an entire city, county, or other geographic area. Typical FCC geographic licenses usually require the number of base stations, mobile units, and handheld units to be specified in the license. In some parts of the United States, when a public-safety agency requests an additional radio channel, it must prove the channel will be used by a large number of units. However, because the FCC chose to license the 4.9-GHz spectrum on a geographic basis without requiring the number of agencies and units to be specified, there is no easy way to determine how many agencies are actually using the spectrum and how many devices are being used in the 50 MHz of the 4.9-GHz band.
Enter the PSSA
Over the last few years, the FCC has issued a total of six “Notices of Proposed Rule Making” or NPRMs affecting the 4.9-GHz public-safety band. Meanwhile, the FCC recently granted a huge amount of 6-GHz spectrum on a secondary basis for unlicensed users and it has more in its sights. The FCC appears to be considering allowing non-public-safety users to occupy the spectrum either alongside public safety or in place of public safety.
The Pubic Safety Spectrum Alliance, hosted by the Public Safety Broadband Technology Association (PSBTA), was formed to lead efforts to retain exclusive use of this spectrum for the public-safety community. The announcement of the formation of the PSSA presented three guiding principles for the organization:
Protect and preserve 4.9-GHz nationwide spectrum for public-safety use
Allocate the 4.9-GHz spectrum to The FirstNet Authority on behalf of public safety
Require The FirstNet Authority to develop a spectrum plan for the 50 MHz of public-safety spectrum at 4.9 GHz. This plan would call for the continued support and protection of existing public-safety licensees while also enabling a portion of the spectrum to be used for 5G technologies
The PSSA’s goal is for The FirstNet Authority to hold a license for the entire 50 MHz of 4.9-GHz spectrum identical to the FCC-issued nationwide license to the PSST and then FirstNet for 700-MHz Band-14 public-safety broadband spectrum. The FirstNet Authority, as detailed above, would be responsible for ensuring existing 4.9-GHz public-safety users continue to be supported while some of the band is set aside for public-safety 5G services.
The FirstNet Authority would determine how the band is divided after input from the public-safety community and, in particular, the Public Safety Advisory Committee, which advises The FirstNet Authority Board of Directors.
The bottom line is that the PSSA believes those who hold the spectrum strings do not fully understand the needs of the public-safety and critical-communications communities as is evidenced by recent spectrum auctions and actions that tend to favor commercial and unlicensed users seeking access to the limited radio spectrum.
The PSSA welcomes input concerning its activities. You can read much more about the PSSA, its members, and their plans for action by visiting ThePSSA.org, and you can also join them there.
While the PSSA has been formed based on the specific need to keep the 4.9-GHz spectrum allocated exclusively for public safety, it will continue its activities surrounding public-safety spectrum going forward. If you missed its live webinar on Wednesday, August 12, 2020, you can replay it by visiting. I encourage you to support the PSSA and lend your assistance to pursuing its goal of keeping the 4.9-GHz spectrum in the hands of the public-safety community by having it licensed to The FirstNet Authority.
I also encourage you to stay in touch with the PSSA as other matters of spectrum that require the public-safety community to speak with one voice arise. The Public Safety Alliance proved that the public-safety community can accomplish it goals when it comes together as a community. I believe that driven by many of the same people and organizations, the PSSA will succeed in its mission.
Winding Down
The pandemic is still creating havoc for our first-responder community, nurses, doctors, and hospitals. In the meantime, they are dealing with tropical storms, hurricanes, tornadoes, a recent earthquake on the east coast, and wildfires in Texas, Arizona, California, and other states. So far, thanks to FirstNet providing better communications than ever before, public safety has been able to respond to and assist with incidents even when they have run concurrently.
While Land Mobile Radio (LMR) has always been and will continue to be the lifeline for the first-responder community, broadband services, specifically those provided by FirstNet (Built with AT&T), add a level of redundancy and provide communications between agencies that had never before been possible.
Yet there is still a missing element that would complete today’s public-safety communications and that element is updated 9-1-1 services known as Next-Generation 9-1-1 (NG911). Some agencies have already upgraded to NG911, and some have begun by adding text to 9-1-1. Now we need a nationwide push to make NG911 services available to all citizens since we are still waiting for Congress to act and fund the cost of implementing NG911.
In my estimation, it is extremely important to install NG911 upgrades in all Emergency Communications Centers (ECCs) and Public-Safety Answering Points (PSAPs). Now that FirstNet is mostly up and running, these agencies have access to additional voice services and text, data, video, and image content. The addition of NG911 provides the capability to manage incoming calls with attached text, data, video, and image files, but the funnel that feeds the FirstNet pipeline is mostly missing in action.
NG911 must be implemented nationwide and ways must be found to quickly vet incoming data and send it out over FirstNet to prepare first responders on their way to incidents and, in some cases, alert them to watch for suspect vehicle license plate numbers captured in photos taken by citizens and sent to the ECC.
It is imperative that we convince Members of Congress to act on NG911 and also repeal the T-Band giveback. Both are critical to providing public-safety with the communications tools that will help with performing its tasks quickly and more efficiently, which will result in citizens’ and first responders’ lives being saved. Formation of the Public Safety Spectrum Alliance (PSSA) demonstrates how public safety comes together when results are needed in situations that involve 4.9 GHz, the T-Band, NG911, and more. Public safety is unified on all these pending matters. To succeed, the public-safety community must continue to speak up and push for results before the end of this year.
Until next week…
Andrew M. Seybold©2020, Andrew Seybold, Inc.
Customizable, Reliable, Affordable, Secure 9-1-1 solution
A conversation with Darold Whitmer from nga911 about their cloud based solution
Alachua County Fire and Rescue uses FirstNet in everyday operations
By First Responder Network Authority
Alachua County Fire and Rescue is an all hazards agency in Gainesville, Florida. They benefit from FirstNet capabilities in their everyday EMS operations. FirstNet connects their mobile data computers to gather information while in route to calls. They use FirstNet-enabled smartphones to get priority service in an emergency. The EMS team also uses FirstNet to send health data directly from the ambulance to the hospital. READ MORE
Greater Lafayette Fire Departments working to reduce response time (FL)
IPPECANOE COUNTY, Ind. (WLFI) - After more than a year of planning, fire departments across Tippecanoe County are coming together. Five departments have signed a new "automatic aid" agreement that will soon go into effect. It's a measure the departments are...
Want to fix policing? Start with a better 911 system.
"911 call takers are gatekeepers for the entire criminal justice system. We need to start treating them that way.” Tamir Rice, a 12-year-old Black child, was playing with a toy pellet gun in a Cleveland park when a police car arrived on the scene. Within moments of...
After 31 Years, Lewis County 911 Dispatcher Hangs Up Her Headset (WA)
If you have called 911 within Lewis County in the last 31 years, there is a reasonable chance you have talked with Davene Rodocker. Rodocker is a supervisor for Lewis County 911 Communications and has been a part of the staff since 1989. In her 31 years of experience...
LPD: Man arrested after 90 calls to 911, 27 without speaking (TX)
A man was arrested for allegedly calling 911 more than two dozen times and remaining silent, authorities said. Steven Martinez, 28, was charged with making silent abusive calls to 911. The case unfolded on Saturday, when Laredo police officers responded to a 911 abuse...
Palm Bay Police Chief Nelson Moya Honors Officer, Civilian and Telecommunicator of the Quarter (FL)
BREVARD COUNTY • PALM BAY, FLORIDA – Palm Bay Police Chief Nelson Moya recently recognized three members of his department for outstanding performance. Each quarter, PBPD honors an officer, civilian and telecommunicator who are recognized by the chief of police and...
Addressing changes Watch now: Bristol, Virginia working to comply with Next Generation 911 system (VA)
Four-and-a-half minutes. That’s how long it took for a Washington County dispatcher to locate an emergency call in 2018 where three bodies had been found in a home near Watauga Road. Confusing addresses, misplaced numbers and duplicate street names can cause...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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