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Berkeley County 911 operators recognized for dedicated service during pandemic (WV)
MARTINSBURG — Being the calm voice on the other end of the phone providing life saving advice to those in need while helping emergency services prepare and arrive on the scene of accidents and crimes fully briefed is not an easy feat and, according to Berkeley County...
New York Woman Arrested 3 Times in 36 Hours for 9-1-1 Calls Read More: New York Woman Arrested 3 Times in 36 Hours for 9-1-1 Calls (NY)
A woman there was arrested several times over the Labor Day weekend after repeatedly calling 9-1-1 to “scream and yell at operators,” according to police. Christine Diliberto of Saugerties has had 106 arrests in the last four years, but the issues began early Friday...
Cottonwood police/communications center commander killed in vehicle-motorcycle crash
COTTONWOOD - Commander Jody Makuch of the Cottonwood Police Department was killed Monday afternoon in a motorcycle accident in Cottonwood, according to a new release posted on the Northern Arizona University Police Department Facebook page. Makuch was off-duty...
Leeper 9-1-1 Tower Part of County Emergency Communication Project (PA)
LEEPER, Pa. (EYT) – After watching the installation of a 195-foot tall tower in Leeper on Thursday, Clarion County Commissioner Ed Heasley acknowledged the tower is one step in improving the 9-1-1 emergency communication system in Clarion County. “It’s all...
Understaffed for Months, Three New 911 Dispatcher for Southampton Village (IN)
The Southampton Village Board approved hiring two new public safety dispatchers on Friday, making for total of three new dispatchers hired in the last two weeks. The move comes after pressure from the dispatchers union president to fill months-long vacancies that the...
Country Music Star Craig Morgan to Host Livestream Benefit Concert Supporting 9-1-1 Professionals
2 hours ago (0 Comments)Posted by: Chris NussmanOn September 23, chart-topping country music star Craig Morgan will host a livestream concert on Facebook to benefit America’s 9-1-1 emergency call takers.
The concert will be a highlight of NENA Ignite, a virtual conference hosted by NENA: The 9-1-1 Association. The free-to-attend and open-to-all concert will be broadcast live on Morgan’s Facebook page on the 23rd at 4:00 p.m. CST. 100% of funds raised will support education and wellness programs for hard-working 9-1-1 public-safety professionals in communities across the United States. Click here to make a contribution and/or to submit a question for Craig Morgan to potentially answer live during the event.
The concert is presented thanks to a partnership between NENA and DATAMARK, a leading North American business focused on public safety, GIS and Next Generation (NG) 9-1-1 technology.
Morgan is a former Emergency Medical Technician and 17-year U.S. Army veteran whose musical career spans 20 years. His hits include “That’s What I Love About Sunday,” which spent four weeks at the top of the Billboard country charts, as well as “Almost Home,” “Redneck Yacht Club,” “Little Bit of Life,” and “International Harvester.” His ninth studio album, God, Family, Country, was released in May.
Morgan is also known for his philanthropy, having supported many causes related to children, veterans, and law enforcement.
“America’s 9-1-1 workers are the first first responders in the public-safety chain, and we need to salute them alongside other public-safety and healthcare workers,” said Craig Morgan.
“On behalf of the thousands of 9-1-1 professionals whom we serve, we are grateful to Craig Morgan and DATAMARK for partnering with us on this concert and fundraiser,” said NENA CEO Brian Fontes. “In times like these especially, we need to keep our 9-1-1 professionals healthy and well supported,” Fontes added.
“DATAMARK is proud to sponsor this event and support the unsung heroes of public safety, America’s 9-1-1 professionals,” said Craig Stein, Director, Strategic Partnerships for DATAMARK.
Brazos County 9-1-1 Hiring Dispatchers (TX)
BRAZOS CO, TX — The Brazos County Emergency Communication District is looking to hire for the Public Safety dispatchers. Halley Challis has been a Headset Hero for Brazos County 9-1-1 Dispatch for 13 years. “Once I got the job it was something that was always exciting...
FOCUS ON SAFETY – ANSWERING THE CALL (IL)
Did you know that Naperville’s Public Safety Answering Point (PSAP) will answer more than 50,000 emergency 9-1-1 calls along with nearly 200,000 non-emergency calls in a single year? This dedicated group’s truly impactful contribution to our city make it this month’s...
Cell tower proposal draws noise concerns from York neighbors (ME)
YORK, Maine — The York Water District is considering a proposal to add a cell tower atop the Roots Rock Road water tank in the middle of a York Heights neighborhood, stirring hopes of better cellular service as well as concerns from property owners. The water district...
Lyon County commissioners OK five-year 9-1-1 Surcharge Master Plan (NV)
On Sept. 3, 2020 The Board of County Commissioners approved the five year Master Plan for the 9-1-1 surcharge. This fee was created by the Legislature to provide a dedicated funding source for 9-1-1 related services. The approved Lyon County five-year masterplan for...
Kelly Roberts named first female Deputy Chief by Regional Emergency Services (Canada)
Regional Emergency Services (RES) has named Kelly Roberts as its Deputy Chief of Operations and Technical Services. The move marks the first time a female has been appointed to the position. Regional Fire Chief, Jody Butz said that the position has historically been...
Voice of the People, Sept. 7, 2020
When faced with an emergency, we’re taught to recognize another group of essential unsung heroes: 9-1-1 dispatchers. Every day in over 6,000 public safety call centers in the U.S., 9-1-1 dispatchers are picking up the phone to help people in crisis, some facing their...
Milford PD hoping to renovate communications center (NH)
MILFORD- Voters may recall Articles 4 and 5, which were on the ballot in March, concerning the town’s emergency communications dispatch center which Milford police have said is failing. There have also been discussions that the town of Milford, i.e., the police...
Maury County 911 dispatchers aid family involved in serious dog attack (TN)
MAURY COUNTY, Tenn. (WKRN) — Maury County 911 takes 70,000 emergency calls a year. Telecommunicators are usually the first link in the first responder chain when citizens call for help. That was the case this past Tuesday after a Maury County man was caught between...
FOCUS ON SAFETY – ANSWERING THE CALL (IL)
Did you know that Naperville’s Public Safety Answering Point (PSAP) will answer more than 50,000 emergency 9-1-1 calls along with nearly 200,000 non-emergency calls in a single year? This dedicated group’s truly impactful contribution to our city make it this month’s...
Victoria police chief questioned about problematic communications, crime trends by city councillors (Canada)
Victoria Police Chief Del Manak expressed concerns about an increasing trend in property crime and assaults, but that data is mixed spurring questions for Victoria council. Manak presented VicPD’s second-quarter report to council on Sept. 3, using information gathered...
Farmington, Kingfield men charged after climbing public safety communications tower (ME)
FARMINGTON — Two men were each issued a summons on a charge of criminal trespassing after climbing halfway up a 190-foot Franklin County public safety communications tower Thursday on Waugh Road on Mosher Hill, Police Chief Jack Peck Jr. said Friday. Farmington police...
FirstNet One Takes to the Skies | Elevates Public Safety Communications Following Hurricane Laura
By Jason Porter, Senior Vice President, FirstNet Program at AT&T
It has been a week since Hurricane Laura came ashore as a massive Category 4 storm. I was on the ground with our network teams in Louisiana and saw firsthand the terrible conditions left in her wake: trees down, houses destroyed, as well as knocking out power and water to hundreds of thousands. But it is commonly said that we are at our best when Mother Nature does her worst. And Hurricane Laura is just the latest example in a year that has included a nationwide pandemic, wildfires in the west, tornadoes in the east and even a derecho in the Midwest. READ MORE
Merrimac police moves dispatch operations to new police station (MA)
Police Chief Eric Shears recently announced that the Merrimac Police Department will begin operating out of its brand new police station Aug. 25. The building project has reached substantial completion. Dispatch and 911 equipment will be moved Aug. 25 from the old...
Watch: Introducing New Orleans’ new 9-1-1 Emergency Communications Infrastructure (LA)
NEW ORLEANS, LA – The Orleans Parish Communication District (OPCD), in partnership with the City of New Orleans and AT&T, held a press conference to announce the upcoming modernization of 9-1-1 services infrastructure within Orleans Parish to NextGen 9-1-1...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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