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In a time when “virtual” events are more the “norm” than ever, St. Cloud 911 Dispatcher Gina-Marie Prado just raised the bar on virtual.

In mid July a 911 call came into St. Cloud from a man looking for help for his 28-year-old wife, who he said was going into labor. Gina calmly guided the caller over the phone through the assisting of his wife’s delivery of a healthy new baby and ensured that the newborn was monitored, safe, and ready for emergency fire personnel who quickly arrived on the scene…

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