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Quorum Court approves 911 Center agreement, Issue 1 resolution (AR)
When the Saline County Quorum Court met Monday, the Justices of the Peace voted unanimously to pass an ordinance to approve the agreement for Saline County and Benton to form the Saline County Emergency Communications Center. The ordinance said the city and county...
U.S. Coast Guard is “Always Ready” with FirstNet
By Tiffany Perry, Senior Public Safety Advisor, First Responder Network Authority
One of our nation’s oldest military branches and the nation’s premier maritime first responder, the U.S. Coast Guard (USCG) plays an essential role in maintaining the safety and security of our nation’s coasts, ports, and waterways. USCG professionals provide maritime support to communities in emergency situations, ensure safe and lawful commerce, interdict illegal drugs, protect the maritime environment, perform daring search and rescue (SAR) missions for those in distress, and place themselves on the front lines during hurricane season. The Coast Guard’s mission-ready workforce of more than 56,000 active duty, reserve, and civilian members tirelessly works to strengthen our nation and protect our communities. True to their motto, Semper Paratus, the USCG is always ready with FirstNet.
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Planned Parenthood Refuses to Cooperate then Hangs Up on 911 Dispatcher During Medical Emergency (OH)
Cincinnati, OH – The Planned Parenthood abortion facility in Cincinnati, Ohio, certainly wanted paramedics on the scene during a recent medical emergency there, but refused to let the 911 dispatcher or paramedics to know why. In fact, when the dispatcher began to ask...
Bossier Sheriff’s dispatchers deploy to Alabama for Hurricane Sally relief (LA)
A couple of Bossier Sheriff’s Office dispatchers departed Bossier Parish Wednesday to help with emergency communications in southern Alabama with the disaster of Hurricane Sally.Lt. Amy Pope, BSO Communications SupervisorLt. Amy Pope, supervisor of communications, and...
911 dispatcher calms timid callers whereas his possess home burns in Oregon wildfire (OR)
SALEM, Ore. – Dennis Schlies labored the Sept. 7 night time shift for METCOM 911, the dispatch coronary heart that handles emergency requires the Santiam Canyon in Oregon. So he knew. He knew before his boss delivered the info by mobile phone, and...
‘9-1-1. Please Leave a Message’ (OR)
The residents of Portland are getting a look at the future of police services, and response time in Portland. It’s not going to be pretty, judging from this Oregonian headline:“Intruder with knife, boy being held: No Portland police response for 1 hour, 36...
New device that could help first responders in emergencies (OK)
TULSA, Okla. — A new device could help save lives. It’s called, “The Locator.” It helps first responders find the exact location of an emergency. Johnathan Harrison, founder of the product, was a paramedic in Tennessee in 2009. A new paramedic at the time, he...
Hoover dispatchers heading to Baldwin County to offer relief (AL)
HOOVER, Ala. (WIAT) — It’s not just police and fire that have been deployed to help those recovering from Hurricane Sally. Sunday, the city of Hoover deployed a small team of 911 dispatchers to help in the relief efforts. Two Hoover 911 dispatchers are en route to...
Clay County Sheriff’s Office fires employee for possessing child pornography (FL)
GREEN COVE SPRINGS, Fla. — Monica Mae Green has been issued an arrest warrant for transmission of material harmful to a minor, tampering with physical evidence and possessing child pornography. Green worked for the Clay County Sheriff’s Office Communications...
Board for 911 passes budget (AR)
The Jefferson County 911 Administrative Board approved a $2.9 million budget for 2021 on Thursday for the Metropolitan Emergency Communications Association (MECA) as well as the transfer of 911 money to fund a new computer-aided dispatch (CAD) system, the first such...
Defunding the police: Proposal by Asheville city manager would cut budget by $770,000, reassign telecommunicator positions (NC)
ASHEVILLE - In the face of calls to defund police by up to 50%, the city manager is now proposing cutting $770,000 from the force, according to a newly released budget proposal. The biggest part of the cut —$300,000 — would come from the reassignment of...
Franklin County kids enjoy ride-along with deputy, tour of E911 Communications Center (VA)
FRANKLIN COUNTY, Va. (WFXR) — Two Franklin County elementary school students got to be picked up from school in style on Monday with a ride-along from the Franklin County Sheriff’s Office. Back in February, the Franklin County Sheriff’s Office says the Sontag...
New Orleans 911 operators help out in hurricane-stricken Alabama (LA)
NEW ORLEANS, La. (WVUE) - Inside the Orleans Parish Communications District’s 911 call center operators were busy responding to citizens calls. But several of their co-workers were many miles away in Alabama assisting victims of Hurricane Sally. Tyrell Morris is...
PCSD Communications Center implements crisis call transfer (AZ)
TUCSON, Ariz. (KOLD News 13) - Pima County Sheriff’s Department implemented a new program that will transform the way 911 call-takers triage calls from those in mental health crisis. Through continued partnership with Arizona Complete Health, callers identified as...
Harrisonburg Emergency Communications Center to unveil new Text to 9-1-1 program (VA)
Residents and visitors in Harrisonburg and Rockingham County are now able to text when they have an emergency in an effort by the Harrisonburg-Rockingham Emergency Communications Center to provide more lifesaving services to the public. The program, which is now in...
Hamilton County dispatchers, EPB workers deploy to areas hit hard by Hurricane Sally (TN)
CHATTANOOGA, Tenn. — Hurricane Sally dumped a large amount of rainfall on the Gulf Coast over the last days, resulting in major flooding. Many areas are currently inaccessible, leaving the citizens as well as public safety personnel in desperate need of...
FirstNet Provides Continuity for Washington DC Emergency Call Center During Pandemic
By Lori Stone, Senior Public Safety Advisor, First Responder Network Authority
When the COVID-19 pandemic struck our Nation, first responders began to face a new set of challenges that changed operations for many public safety agencies and call centers. The District of Columbia’s emergency communications center, the Office of Unified Communications (OUC) quickly made accommodations to support remote call taking to keep call takers safe while continuing to be a one-stop shop for emergency communications in the Nation’s capital. READ MORE
Huntsville-Madison 9-1-1 teams up with Sprocket to keep children safe during an emergency (AL)
HUNTSVILLE, Ala. (WAFF) - Sprocket wants your children to be safe during an emergency situation! Safety With Sprocket is an online resource offering a hands-on, educational opportunity focused around fire safety, how to be an informed 9-1-1 caller, emergency...
AT&T’s FirstNet Network Continues to Expand in The County for Public Safety Communications
PRESQUE ISLE, Maine (WAGM) - Public safety communication is now better in The County. AT&T has expanded its FirstNet network with 32 new cell towers in The County to enhance public safety communications in the area. Owen Smith, the AT&T Maine President says...
Under new director, dispatch center turns fortunes around (VA)
They love it now that the plan has come together. After three years of controversy, a half-dozen directors, 21 different board members, low employee morale, high turnover and running long on overtime while short of staffing, the Emergency Communications Centers that...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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