On Sept. 3, 2020 The Board of County Commissioners approved the five year Master Plan for the 9-1-1 surcharge. This fee was created by the Legislature to provide a dedicated funding source for 9-1-1 related services. The approved Lyon County five-year masterplan for...

Regional Emergency Services (RES) has named Kelly Roberts as its Deputy Chief of Operations and Technical Services. The move marks the first time a female has been appointed to the position. Regional Fire Chief, Jody Butz said that the position has historically been...

MILFORD- Voters may recall Articles 4 and 5, which were on the ballot in March, concerning the town’s emergency communications dispatch center which Milford police have said is failing. There have also been discussions that the town of Milford, i.e., the police...

MAURY COUNTY, Tenn. (WKRN) — Maury County 911 takes 70,000 emergency calls a year. Telecommunicators are usually the first link in the first responder chain when citizens call for help. That was the case this past Tuesday after a Maury County man was caught between...

Did you know that Naperville’s Public Safety Answering Point (PSAP) will answer more than 50,000 emergency 9-1-1 calls along with nearly 200,000 non-emergency calls in a single year? This dedicated group’s truly impactful contribution to our city make it this month’s...

Victoria Police Chief Del Manak expressed concerns about an increasing trend in property crime and assaults, but that data is mixed spurring questions for Victoria council. Manak presented VicPD’s second-quarter report to council on Sept. 3, using information gathered...

FARMINGTON — Two men were each issued a summons on a charge of criminal trespassing after climbing halfway up a 190-foot Franklin County public safety communications tower Thursday on Waugh Road on Mosher Hill, Police Chief Jack Peck Jr. said Friday. Farmington police...

Police Chief Eric Shears recently announced that the Merrimac Police Department will begin operating out of its brand new police station Aug. 25. The building project has reached substantial completion. Dispatch and 911 equipment will be moved Aug. 25 from the old...

NEW ORLEANS, LA – The Orleans Parish Communication District (OPCD), in partnership with the City of New Orleans and AT&T, held a press conference to announce the upcoming modernization of 9-1-1 services infrastructure within Orleans Parish to NextGen 9-1-1...

VIGO COUNTY, Ind. (WTHI)- When you're in an emergency, 911 is the first number you dial and in moments... they're there. However, sometimes we dial it by accident and dispatchers say it could do more harm than good. 911 dispatcher, Kirsten Chovanov-Redman tells us,...

STURGIS, MI — Former Sturgis public safety chief Geoffrey Smith is still awaiting arraignment in an alleged drunken driving case that led to the resignation of the longtime officer. Moments after the Aug. 15 crash, as depicted in body cam video obtained by MLive,...

https://www.youtube.com/watch?v=IJKHNzbUc9k#action=share Luke Wilson is set to host and executive produce a new unscripted series about 9-1-1 operators at ABC, the network announced Thursday. Titled “Emergency Call,” the hour-long documentary series will follow “the...

Saying that it’s costing the city $6,000 a day or $250 an hour, Woodland Mayor Rich Lansburgh has called for a review of a $2.215 million contract with the Yolo Emergency Communications Agency. The service pays for dispatchers who “dispatch” firefighters and police as...

The City of Lexington began rolling out its “My City, I Count” awareness campaign in 2019 to prepare residents for this years' census, which is held nationally every 10 years. Greene said there has been a big push to get everyone in the city to participate to get an...

McDONOUGH COUNTY — The Macomb/McDonough County Communications Center has begun the updating process for an after-hours emergency database of McDonough County businesses. In a press release, 911 Director Eric Lenardt said that the dispatch center worked with the Macomb...

Members of the MECA (Metropolitan Emergency Communications Association) board voted Thursday to purchase a new computer aided dispatch system to replace the system which was last upgraded in 2007. The board is made up of the Jefferson County Judge and Sheriff, the...