The leader of D.C.’s 911 emergency call center for nearly five years has decided to step down as she faces an audit and intense scrutiny over how her agency operates. Mayor Muriel Bowser said Office of Unified Communications Director Karima Holmes will be moving on...

KALAMAZOO, Mich. (AP) — After acknowledging that the public safety chief didn’t retire but was fired, the city manager in Kalamazoo publicly apologized for not telling the whole story.City Manager Jim Ritsema said disclosures of Karianne Thomas’ departure in September...

Public-safety and business-industrial licensees with LMR systems on T-Band spectrum would be able to continue operating those networks, thanks to a scheduled auction of the airwaves being repealed as part of the massive federal funding legislation passed yesterday by...

New Orleans residents and visitors having emergencies can now talk to first responders by video when they call or text 911, thanks to a program city officials say will be a big help for people in crisis. The Orleans Parish Communications District, which handles the...

RADFORD, Va. (WDBJ) - Kids have a chance to call and track Santa’s sleigh though the Radford City Police Department and their 911 Communication’s Center. The call to ‘track’ Santa also doubles as a learning opportunity. Kids will be able to call and find out Santa’s...

IMPHAL: Chief minister N Biren Singh on Saturday launched an emergency response support system at the 1st BN Manipur Rifles complex in Imphal. People can now call on 112 to activate the system when they require emergency assistance from the police, fire service, and...

About 75 times a day, Rochelle Esparza will answer the phone with the same response, “St. Joseph 911, where’s your emergency?” Esparza has been a St. Joseph 911 dispatcher for 12 years, and each day is completely different than the last. As a dispatcher, Esparza, as...

Foxborough, MA — The Foxborough Fire & Rescue Department is proud to announce our designation as a Class 1 Community by the Insurance Service Office, the highest possible rating for a municipality. The Insurance Service Office, ISO, rates communities and their...

As calls from COVID-19 patients flood L.A. County’s medical system, the area’s ambulances and emergency rooms are being stretched to capacity. Some ambulance drivers report waiting for up to six hours to unload patients at hospitals, and their standard response time...

911 dispatchers in British Columbia are asking residents not to call them to report individuals breaking coronavirus lockdown measures, as it ties up resources which could be used for more urgent situations, CTV News reports. "People are calling to report house...

Patrick was born on July 10, 1974 in Centerville, IL; the son of the late Carlton and Shirley (Statler) Spivey. Patrick was a proud volunteer fireman and dispatcher for the Madison Fire Department; 911 dispatcher for the city of Madison and also served as a supervisor...

The Rawlins Police Department will now used a nationally standardized protocol when taking emergency calls. The department recently announced that they are officially a certified Fire and Police Priority Dispatch Center. The Priority Dispatch system is used worldwide...

BOWLING GREEN, Ky. (WBKO) - On Friday, the city of Bowling Green and the Bowling Green Police Department announced a new way for you to contact 9-1-1, by text message. Our 9-1-1 operators are ready to put this tool to use to help those in need and we just want to make...

NORWALK — The Huron County Commissioners approved a new contract for the 9-1-1 system and funds for public safety employees. During Thursday's commissioner meeting, the board approved CARES Act funding to be used for public safety payroll expenses. The resolution...