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On Wednesday, Jan. 13, the Arlington County Emergency Communications Center (ECC) became one of the first centers in the nation to implement capabilities that allow fire and emergency medical services (EMS) dispatchers and supervisors to deliver critical emergency communications services no matter where they are.
Now, Arlington Fire-EMS dispatchers and supervisors are able work from a remote location, including from home. New capabilities in the 9-1-1 system allow for remote call-taking, dispatch, and supervision—breaking new ground in decentralizing and distributing public safety emergency communications…
