Citizens ready to answer the call can now apply to be public safety dispatchers for the Henrico County Divison of Police, which opened applications for the role April 2. Public safety dispatchers, known as communications officers in the division, are the critical link...

In March of 2020, Wexford County Central Dispatch moved into a new state of the art 911 Communications Center located in Cadillac, the communications center is staffed 24/7 365 days a year with 2 dispatchers on duty at all times. Wexford County Central Dispatch provides fire, police and medical dispatching services for all Wexford County emergency service agencies. We replaced our legacy analog phone system with an IP based system that brings enhanced redundancy and survivability in support of Next Generation 911 concepts, including Text to 911. We also replaced antiquated radio consoles with new Zetron Max dispatch positions, using the Michigan Public Safety Communication System (MPSCS), and all agencies have switched to 800MHz radio and paging devices within Wexford County.
In addition to dispatching for all Wexford County Emergency Agencies, dispatchers at Wexford Communications perform dispatch services for multiple public works agencies including: Wexford County Road Commission, Cadillac Street Department, Cadillac Utilities and Lake Mitchell Sewer Authority. Dispatchers also enter, hold and maintain all Wexford County Court paperwork like Warrants, Probations Orders, and PPO’s just to name a few.
Dispatchers are responsible for receiving and prioritizing emergency and non-emergency telephone calls, dispatching fire and medical resources, performing Emergency Medical Dispatch (EMD) and managing radio communications.

HUNTERDON COUNTY, NJ - At its March 16 meeting, the Hunterdon County Board of Commissioners approved funding of (not-to-exceed) $47,741.49 to vendor Murray Paving & Concrete to construct and complete walkway improvements at the Rt. 12 Hunterdon County Complex’s...

A report found 30% of 911 calls were put on hold last year, but Dispatch Manager Maureen Ramsey said the problem goes even deeper.

The Oneida County Sheriff’s office will be celebrating its telecommunications personnel next week during National Public Safety Telecommunicators Week, April 11-17. “National Public Safety Telecommunicators Week is a great opportunity to reflect on the important role...

The Ann Arbor City Council is considering sending unarmed mental health workers or social workers to nonviolent 911 calls. The proposal emphasizes the importance of having mental health professionals present instead of the police when the caller is having a mental...

New Iberia Police Department Celebrates National Public Safety Telecommunicators Week

Matthew Brown moved to High Point in 2002 working for the department for 18 years before his recent medical retirement. He died early this week. HIGH POINT, N.C. — Friends and co-workers of the retired High Point emergency dispatcher who died this week described him...

Kaitlyn's creative hobby is watercoloring. Others she works with say they like to spend time with their friends, just like she does. About 10 feet away from her sits co-worker Andy, who plays ice hockey and softball in his spare time. They're two of about eight...

Tuesday marked a day of firsts for the Cleburne Police Department and the North Central Texas Emergency Communications District’s annual 9-1-1 Awards Ceremony. The North Central Texas Emergency Communications Districts, also known as NCT9-1-1, for the first time in...

NORTHFIELD — Members of the Emergency Services Facility Committee are investigating three potential properties to house a shared facility for the Fire, Police and EMS departments. Fire Chief Floyd “Skip” Dunnell III and fellow committee members recently discussed one...

CLEVELAND — New technology is on its way to help Cleveland area first responders.AT&T is adding to its FirstNet, first responder network.FirstNet is a high-speed broadband communications platform dedicated to and purpose-built for first responders and the extended public safety community.The network was launched three years ago to alleviate any congestion or communication problems that can arise in an emergency situation.Beginning in April, FirstNet is now adding 5G connectivity. The 5G connectivity will ultimately bring a combination of benefits like ultra-low latency and ultra-high speeds to support a variety of users.AT&T is also adding security features to the network, and Cleveland is one of two cities to have the features first.FirstNet will be the first-ever nationwide network with comprehensive network encryption. That means FirstNet traffic will be automatically secured as it moves throughout the entire network.Commercial networks may encrypt parts of the communications pathway, but only FirstNet will have encryption along the entire route.“We all sat there and witnessed what happened in 9/11,” said President of AT&T Ohio Brad McLean. “We certainly want to make sure those who are on the frontlines, our first responders, are getting the services they need to adequately respond during those times.AT&T says this network works as a dedicated high-speed lane on the highway.Emergency responders will even be able to send real-time data, like from an ambulance carrying a patient to a hospital where that patient is headed.Download the News 5 Cleveland app now for more stories from us, plus alerts on major news, the latest weather forecast, traffic information and much more. Download now on your Apple device here, and your Android device here.You can also catch News 5 Cleveland on Roku, Apple TV, Amazon Fire TV, YouTube TV, DIRECTV NOW, Hulu Live and more. We’re also on Amazon Alexa devices. Learn more about our streaming options here.