Top Comm Center Headlines
News & Articles
PCSO recognizes Employees of the Year (OH)
EATON — The Preble County Sheriff’s Office recently recognized Employees of the Year from each division for 2020. Employees are recommended by supervisors in their respective divisions based on several criteria, including work ethic, professionalism, job knowledge,...
Community Notification of Update to Santa Clara Police Department’s Radio System (CA)
On October 12, 2020, the California Department of Justice (DOJ) issued Information Bulletin #20-09-CJIS, which sets forth legal mandates and guidelines regarding the confidentiality of information from the California Law Enforcement Telecommunications System (CLETS)....
CUPE BC, Local 8911 Celebrate Emergency Service Dispatcher and 911 Awareness Week (Canada)
Burnaby, British Columbia — Emergency Dispatchers and 9-1-1 Calltakers are the lifeblood of our community, and their work has become increasingly important during the COVID-19 pandemic, Paul Faolo of CUPEBC. The president said today. British Columbia Emergency...
Community should be proud of dedicated professionals of Knox 911 (TN)
In 1986, the political leaders of Knoxville and Knox County formed the Knox County Emergency Communications District, or Knox 911. It was a well-thought-out vision and has undoubtedly saved many lives in our community. Knox 911 is a stand-alone entity whose mission is...
911 dispatchers even more isolated during pandemic (MI)
Apr. 7—WEST OLIVE — Isolation is a somewhat common situation in normal times for employees of the Ottawa County Central Dispatch Authority. Dispatchers work 12-hour shifts, matching up with their counterparts in the police, fire and medical agencies. But, unlike those...
Text to 9-1-1 is an option in Radford (VA)
RADFORD, Va. (WDBJ) - The City of Radford keeps getting questions from the community about whether folks can text 9-1-1 in an emergency, so the police wanted to clear up the confusion. The city launched a text to 9-1-1 system over two years ago. Dispatchers do prefer...
Iowa taps into FirstNet for 911 backup
The Iowa Communications Network (ICN) has partnered with Iowa’s Homeland Security and Emergency Management Department (HSEMD) to use FirstNet as the backup connection for the state’s public safety answering points (PSAPs).ICN has deployed FirstNet LTE connections to 24 of the state’s 113 PSAPs so far, with about 10 more slated for installations. Under the agreement, connected PSAPs will automatically reroute 911 calls from ICN to FirstNet to keep callers wirelessly connected…
Bedford Police and Fire Departments Celebrate National Public Safety Telecommunicators Week (MA)
During the week of April 11-17, public safety agencies take time to reflect on the critical role telecommunications professionals play in supporting first responders. The week, sponsored by APCO International, honors the thousands of men and women across the country...
County surcharge fee for 911 calls remains the same (MI)
A surcharge fee of $2 charged for every 911 call made in Monroe County will remain the same.County commissioners approved of the fee in a resolution passed at their meeting Tuesday as recommended by Donna L. Kuti, director of Monroe County Central Dispatch. The fee is a continuation of the current fee and will be in effect from July 1 through June 30, 2022.The fee is charged in monthly bills for all landline, wireless and voiced-over Internet service providers in the county. Income from the fee is used to finance equipment, facilities and all other operational costs for the 911 emergency services.Keeping the rate the same was determined after reviewing the estimated 911 revenues and expenses and consulting with the finance office, Kuti said in a March 31 letter to commissioners. The county board is authorized to set the fee every year by May 15.“What was not included was the fire paging financing and repayment schedule as it was not known at the time,” she said.Revenues for the 911 calls so far in 2021 amounted to $3,756,100, of which $3.4 million was derived from the surcharge, a report from County Administrator Michael Bosanac showed. Total expenses amounted to $3,758,241, of which $2.2 million were personnel costs and $525,215 were operating costs. The expenses were $2,141 greater than the revenues.
Bill That Could Restructure Spokane Emergency Communications Passes Senate, House (WA)
A bill that would force Spokane County to negotiate with the city of Spokane on how emergency communications are funded has now passed both chambers of the Washington legislature. The bill follows a longstanding conflict between Spokane County and the City of Spokane...
911 dispatchers are being recognized for National Telecommunicators Week (MS)
COLUMBUS, Miss. (WCBI)- The person on the other end of the line may just be the critical link in an emergency. Operators in local emergency centers are called telecommunicators. It’s their job to match a caller and their needs with the best and fastest responder;...
Ann Arbor City Council moves forward with unarmed crisis response team (MI)
Ann Arbor City Council passed a resolution Monday night directing the city administrator to establish an unarmed team to respond to public safety calls. The idea behind the team is to reduce violent encounters with the police. The resolution posits that experts,...
New public safety building plans presented (MA)
On Wednesday, March 31, Mayor Joseph A. Curtatone, Ward 1 City Councilor Matt McLaughlin, Ward 2 City Councilor J.T. Scott, and city staff held a virtual community meeting to introduce the Public Safety Building Project. The new facility will house both the Police and...
Pleasant Prairie takes first step toward possible referendum for public safety needs (WI)
PLEASANT PRAIRIE — A 2019 study by the McGrath Consulting Group not only recommended a third fire station in the village, but also additional manpower to support it. And while it’s just a first step toward the latter, the pieces were put into place to do just that...
Council to discuss moving emergency dispatching services to county (PA)
Featured among a full agenda is a presentation on allowing the Crawford County Public Safety Department to take responsibility for emergency dispatching services currently performed by Meadville Police Department. When a similar proposal was the focus of a special...
911 tax passes in SFC (MO)
St. Francois County Joint Communications Center can now rely on a stable stream of funding, as voters determined 3,294 votes to 607, or 84% of the vote, to make permanent the 3/8-cent sales tax they last approved in 2014. The tax annually generates about $3 million...
Public Safety Career Fair held to help recruit newest public safety personnel (AZ)
TUCSON (KVOA) - Several agencies came together Tuesday evening to put on a Public Safety Career Fair. Tucson Police Department, Tucson Fire Department and officials with public safety communications are all looking to fill positions. Officials from each department...
911 dispatcher: ‘We’re generally talking to people on the worst days of their lives’
People found living in man-made cave in city close to San FranciscoConstruction workers have found two people living in a man-made cave in a California city.The laborers in Vallejo, about 30 miles from San Francisco, were excavating the site of an old bridge when they heard voices coming from a nearby embankment. The workers called law enforcement and the fire department, fearing someone was injured. According to the San Francisco Chronicle, “dozens of police, firefighters and rescue workers from Vallejo and nearby agencies converged on the bridge at Sacramento Street and Farragut Avenue.” Law enforcement found a 20-foot long, three-foot high, man-made cave with two people inside.
TPD, TFD to host Public Safety Career Fair Tuesday (AZ)
TUCSON (KVOA) - The Tucson Police Department, Tucson Fire and Public Safety Communications are hosting a Public Safety Career Fair on Tuesday to answer any questions you may have about what its like to work in the field. It's happening from 4 to 7 p.m. at the West...
It’s time to give 9-1-1 pros the respect they deserve (CO)
Throughout the COVID crisis, Colorado and Estes Park 911 professionals have been there for us, 24/7. They have prioritized our health and safety over their own by continuing to work in close quarters, often without access to vital personal protective equipment. They...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



