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New N. Carolina emergency response director appointed
RALEIGH, N.C. (AP) — A senior official in North Carolina's emergency management department has been tapped to succeed his retiring director. Department of Public Safety Secretary Erik Hooks has appointed William Ray as the state's new director of emergency management,...
Police Dispatcher – Lateral
Description/Duties This recruitment will establish an eligible list for vacancies in the Police Department. Depending on qualifications and experience, the salary offered to the selected candidates may be above the minimum salary for this position. Employees may...
Roxbury’s John Romeo Awarded by County Dispatch Center (NJ)
ROXBURY, NJ – Roxbury resident John Romeo’s work ethic at the Morris County Communications Center is “a model for the agency,” said the center in recently presenting him with its Director’s Award. Romeo, 35, was recognized for his 11 years of “dedicated service” to...
Do’s and don’ts for calling 911 (KY)
BOYD COUNTY, Ky. (WSAZ) - Holiday weekends bring more calls to 911 dispatch centers, and many of them are for non-emergencies. “Don’t call 911 just because your neighbors are out setting fireworks off,” said Boyd County 911 Director Matt Saunders. He says these calls...
NYPD dispatcher heals from wounds, trauma after getting shot in a Bronx park (NY)
She overcame a car accident that took her right arm to become an NYPD dispatcher only to be shot in a Bronx park. Mialenny Santos, a 911 dispatcher for the past two years, visited Claremont Park on May 15 to meet with a hip-hop producer during a music video shoot for...
New Jersey police dispatcher stole almost $5K from volunteer EMS group
LACEY, N.J. (1010 WINS) — A New Jersey police dispatcher was charged with stealing $4,690 from a volunteer emergency medical services organization, the Ocean County Prosecutor's Office said Friday. According to Prosecutor Bradley D. Billhimer, 33-year-old Matthew...
Power outage knocks Houston 911 call center offline for several hours
A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said. The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the...
Diffusing fire department battles: Cross-training is key for better understanding and empathy
Years ago, I worked as a consultant with a department that was having some serious conflicts between line firefighters and dispatchers. Because I was hired to work primarily with uniformed firefighters, I mostly heard their side of things. They told stories about...
Public Safety Personnel Recognized for Heroic Efforts (CO)
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world. Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards...
Dispatcher Job – Conway Police Department (NH)
Conway is a year-round tourist destination located in the White Mountains of NH, with a full-time population of 10,000. We are seeking highly a motivated individual to join our team, which consists of 34 full-time employees, making us one of the largest departments in...
Curry County commissioners vote to fund communications center, upgraded 911 system (OR)
GOLD BEACH, Ore. — The Curry County Board of Commissioners voted unanimously in support of funding the communications center, including upgrade of the 911 emergency response system for the Sheriff’s Department, the County said in a news release. "The current...
Nouveau Construction tackles issues of NFPA non-compliance and Public Safety DAS
Carrollton, Texas – The National Fire Protection Agency, or the NFPA, has issued requirements for many businesses which require the installation and maintenance of Public Safety DAS. These requirements are intended to enforce a base level of wireless connectivity in...
Maine’s ambulance staffing crisis can leave patients waiting on the line
Staring out the window and looking for flashing lights, Real Hebert said it felt like he spent an hour waiting for an ambulance when he called 911 on Jan. 15. His wife Simone Hebert’s breath had started coming in strange patterns and although her eyes were open, she...
Del Norte Ambulance to Transition to Dispatch System Operated Out Of Coos Bay (OR)
Del Norte Ambulance is transitioning to a new emergency medical dispatch system. Photo courtesy of Del Norte Ambulance A partnership between Del Norte Ambulance and MetroWest has already led to updated equipment, easier access to training and education and a regional...
Construction On Schedule, Training Underway at HCESD11 State-Of-The-Art 911 Dispatch Center (TX)
Spring, TX (July 01, 2021) – Harris County Emergency Services District No. 11 (HCESD11) announced today that construction is on schedule and training is now underway at the state-of-the-art 911 dispatch center that is on-track for a September 2021 opening. Setting a...
Gallatin County 911 and MSU merge emergency dispatch services
GALLATIN MEDIA CENTER BOZEMAN – Gallatin County 911 and Montana State University are proud to announce that their emergency dispatch centers have officially merged operations, a move that will better serve our entire community moving forward. The county and MSU...
Rep. Kelly Introduces Bipartisan Bill To Help 9-1-1 Operators
WASHINGTON, DC – Today Congresswoman Robin Kelly (D-IL-02), introduced the bipartisan Providing Resources and Occupational Training for Emotional Crisis and Trauma (PROTECT) 911 Act to address important health and wellness issues for our nation’s 9-1-1 call-takers and...
COs and dispatchers get temporary pay increase (PA)
LOCK HAVEN — The Clinton County Commissioners approved a temporary pay increase for correctional officers in a last minute agenda item on Thursday morning. The move was made in an effort to retain its current officers. Commissioner Miles Kessinger explained the...
What you need to know about new E911 laws to ensure telephony compliance
Jan. 6, 2022, is a date that CIOs and other IT leaders need to circle on their calendars. This is the deadline by which non-fixed phone lines will need to comply with the upcoming RAY BAUM's Act (capitalization is correct). For those not familiar with...
Ford airport breaks ground on $7.7 million operation center (MI)
The Gerald R. Ford International Airport broke ground Wednesday on a $7.7 million operation center on the east side of the airfield. The 11,600-square-foot facility will consolidate the airport’s operations and communications, including dispatch, and it will serve as...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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