Del Norte Ambulance is transitioning to a new emergency medical dispatch system. Photo courtesy of Del Norte Ambulance A partnership between Del Norte Ambulance and MetroWest has already led to updated equipment, easier access to training and education and a regional...

Spring, TX (July 01, 2021) – Harris County Emergency Services District No. 11 (HCESD11) announced today that construction is on schedule and training is now underway at the state-of-the-art 911 dispatch center that is on-track for a September 2021 opening.  Setting a...

GALLATIN MEDIA CENTER BOZEMAN – Gallatin County 911 and Montana State University are proud to announce that their emergency dispatch centers have officially merged operations, a move that will better serve our entire community moving forward. The county and MSU...

WASHINGTON, DC – Today Congresswoman Robin Kelly (D-IL-02), introduced the bipartisan Providing Resources and Occupational Training for Emotional Crisis and Trauma (PROTECT) 911 Act to address important health and wellness issues for our nation’s 9-1-1 call-takers and...

LOCK HAVEN — The Clinton County Commissioners approved a temporary pay increase for correctional officers in a last minute agenda item on Thursday morning. The move was made in an effort to retain its current officers. Commissioner Miles Kessinger explained the...

Jan. 6, 2022, is a date that CIOs and other IT leaders need to circle on their calendars. This is the deadline by which non-fixed phone lines will need to comply with the upcoming RAY BAUM's Act (capitalization is correct).  For those not familiar with...

The Gerald R. Ford International Airport broke ground Wednesday on a $7.7 million operation center on the east side of the airfield. The 11,600-square-foot facility will consolidate the airport’s operations and communications, including dispatch, and it will serve as...

Citizen, the crime reporting and neighborhood watch app, says it will be granted access to the encrypted communications of at least one police department once it switches over to encrypting its radio traffic, according to an internal Citizen document obtained by...

VANCOUVER--(BUSINESS WIRE)--Record high temperatures during the historic heat wave in B.C. have taken their toll on Lower Mainland 9-1-1 operators, who this past weekend were swamped by a record-breaking number of calls and stretched to the limit in their ability to...

At Tuesday morning’s meeting of Bloomington and Monroe County’s five-member central dispatch policy board, assistant fire chief Jayme Washel reacted to a statement by dispatch director Amy Hensley, that the center has 11 vacant dispatcher positions. “I don’t know...

Alexandria, VA — Today, U.S. Representatives Robin Kelly (D-IL), Norma Torres (D-CA), Brian Fitzpatrick (R-PA), and Peter Meijer (R-MI) introduced the Providing Resources and Occupational Training for Emotional Crisis and Trauma in 9-1-1 Act, or the ‘‘PROTECT 9-1-1...

  The Watertown Police Department welcomed Troy VanDusen back to its staff. VanDusen will serve in the newly created role of 911 Communications Manager, a position that manages and directs all activities in Watertown’s 911 center. VanDusen is a graduate of Watertown...

Owensboro-Daviess County 911 Director Paul Nave has seen major changes over his career in the way the dispatch center receives emergency calls. Those changes were largely caused by advances in technology, which, paradoxically, created challenges. “We have gone back in...

BOZEMAN — Gallatin County 911 and Montana State University announced Thursday morning that their emergency dispatch centers have officially merged operations, a move officials say will better serve the entire community moving forward. The county and MSU recently...

County commissioners approved the Echols County 911 agreement which provides 911 call answering and emergency dispatch services from Lowndes County. Commissioners also approved the Bellville Road utility relocation and a sewer system rehabilitation project coming from...

The public safety building will not only serve as a headquarters for police and fire but also house the finance department, at least temporarily, and include a new city council chambers. The design will be developed by Darden Architects after the city approved a $2.1...

GRAND RAPIDS, MI -- The Gerald R. Ford International Airport is building a new $7.7 million operations and communications center. The new facility will be built to withstand extreme weather conditions, including winds up to 250 mph, and will house the airport’s...