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Lancaster County 911 looking for help to keep residents safe (PA)
The County Dispatch is offering news operators $17.05 an hour with opportunities for promotions and raises. LANCASTER, Pa. — The Lancaster County 911 center hosted a job fair today in an attempt to hire help the center says they desperately need. The 911 center has...
County manager: Community can help 911 call center staff by not dialing for non-emergencies (GA)
Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls...
911 phone line issue affecting most of Southeast Texas Tuesday night
BEAUMONT, Texas — Police departments across the Southeast Texas region say people are having issues calling 911. The Beaumont Police Department announced Tuesday night that their phone line problem was stemming from an AT&T phone line issue, but it has been...
BC ambulance dispatch still an issue in Burns Lake (Canada)
The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the...
Chesterfield County Emergency Communications Center calls in extra staff ahead of Ida (VA)
CHESTERFIELD COUNTY, Va. (WRIC) — As Tropical Depression Ida approaches Central Virginia, the Chesterfield County Emergency Communications Center (ECC) is preparing to handle an influx of calls for assistance from local residents. Storms are projected to hit the area...
“FirstNet Helps Save Lives”
How the Nation’s Most Important Wireless Network was Born “First responders from other states headed to New York and Washington, D.C. While their assistance was welcomed, their presence further complicated the communications conundrum.” On the morning of Sept. 11,...
911 Operators Could Be Considered First Responders Under New Bill in New York
New York State lawmakers passed a bill that would designate as first responders the emergency operators and dispatchers within police, fire, and emergency services departments. The designation would make the dispatchers and operators eligible for the same protections,...
Supervisors approve tax rolls, budget getting ready for mid-Sept. approval (MS)
In their first two August meetings, Pontotoc County supervisors approved the tax rolls so they could begin putting a budget into place for the next fiscal year which will start October 1. In addition, the board will be attending the American Rescue Plan seminar in...
Local counties are reporting a shortage of emergency dispatchers (PA)
PITTSBURGH — Almost every county in Southwestern Pennsylvania is reporting a shortage of 911 dispatchers. This is not only affecting centers locally, but nationwide. It’s a serious issue and the big question is: will your call be answered right away? Dispatch centers...
Prince George’s Launches State-of-the-Art NG911 System – Conduit Street (MD)
Prince George’s County is the first jurisdiction in Maryland and second in the National Capital Region to launch a Next Generation 9-1-1 (NG911) system — which bolsters public safety by improving emergency services for the public, 9-1-1 professionals, and first...
Ride To Aid Police Dispatcher Who Lost Limb (MO) [VIDEO]
https://www.dailymotion.com/video/x2uyza6?start={seek_to_second_number}
New text 911 system implemented in Wythe County (VA)
WYTHE COUNTY, Va. (WFXR) – Residents of Wythe County have a new way to get help in the event of an emergency. Wythe County’s Emergency 911 Dispatch Center has been fitted with a new program that allows residents to text information to dispatchers. They say that anyone...
Indiana State Police hiring for radio dispatcher
State Police hiring for radio dispatcher The Indiana State Police is accepting applications for a Regional Dispatcher position at the Fort Wayne Post’s Regional Dispatch Center (RDC) that operates at 5811 Ellison Road. This center covers the11 counties that comprise...
People are slamming AT&T over ‘significant outages during Hurricane Ida (LA)
Traffic diverts around downed power lines on August 30, 2021 in Louisiana after Hurricane Ida. Social-media users blamed mobile provider AT&T for widespread cell service issues during Hurricane Ida, saying they were unable to contact friends and family impacted by...
15 months into STAR program, no calls directed to civilian-led teams have led to arrests (CO)
A little more than a year into Denver's program designed to redirect emergency calls more suited for social services than police, none of those redirected calls have resulted in arrests . The civilian-centered Support Team Assisted Response program sends pairs of...
Tech to the rescue for officers in the field (CA)
Huntington Beach Police Sgt. Shawn White was appalled at the wasted time, energy, and resources experienced by officers as they serve the community. Instead of throwing up his hands in frustration, White determined to find a solution. Thus was born a unique and...
911 calls after Ida went unanswered in New Orleans due to ‘antiquated’ technology (LA)
In the years since Hurricane Katrina ravaged New Orleans, the 911 system had undergone a major overhaul. The aging telephone system was replaced. Separate centers for medical, police and fire calls were consolidated under one roof. And new call-routing technology to...
New Maple Ridge deputy fire chief wants to inspire future leaders (Canada)
He has trained firefighters in Afghanistan and battled blazes in minus 50 C in Nunavut. He also survived a firetruck rollover in the Interior. And he is always seeking a new challenge. Now Geoffrey Spriggs is the new deputy fire chief for the City of Maple Ridge and...
EXPLAINER: How wildfire camps keep crews ready for battle
BOISE, Idaho (AP) — Empty cow pastures on one day can be bustling with hundreds of firefighters the next as fire camps with colorful tent cities spring up. More than 20,000 wildland firefighters are battling some 100 large wildfires in the U.S. West, and truckloads of...
911 system not working in New Orleans, St. Charles; Jefferson Parish system is working (LA)
The 911 system is not working in New Orleans and St. Charles Parish in the aftermath of Hurricane Ida, officials said Monday morning. Jefferson Parish's system was down earlier Monday, but service had been restored as of 9 a.m. In Orleans, if you have an...
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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