County Executive Matt Meyer announced Tuesday he was nominating current New Castle County Chief of Police Vaughn Bond for the position of New Castle County Public Safety Director. "This is a great day for the public safety of our communities and for the long-term...

It’s been a long wait, but Goose Creek’s first responders now have an advanced communication system that will save critical time in an emergency. It’s not only an upgrade in technology, but dispatchers are also more advanced now, ready to offer life-saving...

A  27-year-old dispatcher for Rockledge is being mourned after dying earlier this week from complications related to COVID-19. City officials announced the death of Matthew Dillon, who worked as a public safety telecommunicator with the Rockledge Public Safety...

GREENSBORO, N.C. — May 12, 2018, remains a dark day in the city of Greensboro. A fire broke out in an apartment complex early in the morning, ultimately killing five children who were part of a family of refugees from the Congo. Jeri Phillips, a 911 dispatcher in the...

The ballot amendment would shift power away from the Minneapolis Police Department and instead create a department of public safety — here’s what that means. For over a year, activists have been advocating to defund the police and shift power to other public safety...

COLDWATER, MI (WTVB) – The Branch County Central Dispatch Authority is trying to get the word out that the end of 3G wireless connection is rapidly approaching. Branch County 9-1-1/Central Dispatch Interim Director Jean Ratkowski says wireless carriers will...

Cayuga County 911 workers regularly receive calls from people in difficult and dangerous situations, but Patti Enge seems to have a knack for taking calls that end with particularly happy endings. Enge, who has been a county 911 dispatcher for over a decade, has...

Portland residents calling 911 to report emergencies are facing a “dramatic increase” in hold times, with officials saying that the system has become “unmanageable” and is “broken.” According to The Oregonian, people dialing 911 are often left waiting over two minutes...

CHARLESTON, Mo. (KFVS) - The Charleston Department of Public Safety has announced that a Communications Officer who has served for almost two decades has passed away. In a statement, the Charleston Department of Public Safety said Shalonda Sinks-Chappell served in the...

BLOUNTVILLE — Anyone who is not old enough to remember the terrorist attacks of Sept. 11, 2001 might take two words for granted. Homeland security. In the wake of 9/11, President George W. Bush founded the U.S. Department of Homeland Security at the federal level....

DURHAM, N.C. (WNCN) –Durham residents are concerned about having to wait longer for someone to answer 911 calls, as the percentage of call taker vacancies in the Bull City has grown to almost 50 percent. Durham city officials said during a city council work session on...

MULTNOMAH COUNTY, Ore. (KPTV) - The Bureau of Emergency Communications is looking into solutions to address high call volumes that translate to long waits for 9-1-1 callers. In November, 2020, the average wait for an answer when someone called 9-1-1 was 21 seconds,...

FOLKSTON, Ga. — The Charlton County Sheriff’s Office is mourning the loss of one of their own. Sheriff Robert Phillips took to social media to announce the death of Lynn Cribb Johnson, a beloved 911 dispatcher. The sheriff’s office confirmed to Action News Jax that...

EDITOR'S NOTE: The Times Recorder will produce a series of Zanesville 2021 stories looking at the challenges facing the city of Zanesville this year and what is being done to overcome them. ZANESVILLE — After ValueCare notified the Muskingum County EMS Board that it...