Craig Enderle has been helping people out of emergency situations for more than two decades. A emergency dispatcher and a firefighter, Enderle plans on retiring from the emergency dispatch office after 21 years on the job. His last day will be Jan. 28. Enderle was...

RIO GRANDE COUNTY, Colo. (CBS4) – A 911 dispatcher with the Colorado State Patrol’s Alamosa office was arrested Wednesday mid-afternoon after authorities were alerted to a possible sexual assault that occurred the night before. Tony Jackson Hill, 36, was taken...

The Haines 911 dispatch office is located in the Public Safety building at 315 Haines Highway (photo by Jillian Rogers/KHNS) All three of Haines’ emergency dispatchers have tested positive for COVID-19, but officials say they’ve elected to stay on the job anyway to...

A baby not breathing, a drowning and a person suffering from a gunshot wound. Those are all examples of emergencies where callers waited on hold for longer than two minutes before a Toronto 911 operator said they were able to answer the call....

Ed and Faye Wakeham love their little camp outside of town in the Keweenaw. But with the remoteness of the area, comes some problems for outdoorists and those that need emergency help. So the Wakeham’s decided a few months ago to work with the Houghton County Sheriff...

Improved space for Habersham County’s 911 dispatchers could be up and running within the next two years, according to county officials, at the new Habersham County Emergency Services central station in Demorest. The new HCES station, which has not been designed at...

WINCHESTER — Frederick County has received requests to fund 32 new positions in the upcoming fiscal year. But it remains to be seen whether the Board of Supervisors will include these positions in the fiscal year 2023 budget. The board met with the county’s Finance...

The $1 million upgrade at the Richland County 911 emergency operations center was unveiled Wednesday at the former People's Community Center building, 597 Park Avenue East. The new and modern 911 operations center, which has been up and operational since last fall,...

Sumter County may be the first county in the nation to upgrade its 911 emergency dispatch operation to what has been called a next-generation system. Working with the companies Lumen and CenturyLink, the Jan. 12 upgrade allows transmissions of texts, images and videos...

On January 19, 2022, MACo Legislative Director Kevin Kinnally testified before the Senate Judicial Proceedings Committee in support of SB 57 Criminal Law – Public Safety – Communications With Public Safety Answering Points. By strengthening state laws to protect 9-1-1...

In less than a week, Dickinson County 911 Emergency Communications will return to its renovated quarters in the basement of the courthouse.  It’s a move that dispatchers all are looking forward to.  “Everyone is ready to get back home,” said 911 Director Emily...

LAKE MARY, Fla.--(BUSINESS WIRE)--CentralSquare Technologies, an industry leader in public safety software, announced that Paragould, Arkansas has selected CentralSquare’s 911 Pro to replace Motorola Vesta for its emergency dispatch needs to provide its dispatchers...

HARRISBURG PA – Mobile carriers will begin to decommission their comparatively slower 3G cellular networks this year, some by next month. That’s prompted Pennsylvania officials to remind people with older-model cell phones to prepare for the possibility that...

The Sagadahoc County Emergency Management Agency plans to upgrade its aging radio infrastructure, which might improve communications among first responders. The Topsham Police and Fire Department officials Thursday will seek the Topsham Selectboard’s approval to allow...

Huntsville Fire & Rescue Chief Howard “Mac” McFarlen is in a unique position. Each day, his department employs cutting-edge technology to save lives and property, but he also remembers the old days. Lee Gradford, who has chaired the Huntsville-Madison County 9-1-1...