Comm Center News
Sugar Land dispatcher named training professional of the year (TX)
Sugar Land Public Safety Dispatcher Amanda Davis was recently named the 2021 Training Professional of the Year by the Texas National Emergency Number Association. Davis created and implemented an extensive training program for her fellow dispatchers. It consists of a...
Emergency dispatchers struggle with staffing shortages (VA)
Emergency dispatchers are honored this week as part of a national appreciation week. However, some in Hampton Roads are tasked with doing more with less. CHESAPEAKE, Va. — In moments of emergency and crisis, they are the first line of help. The country’s emergency...
Highlighting local 9-1-1 dispatchers during Na’l Public Safety Telecommunicators Week (CO)
PUEBLO — It’s National Public Safety Telecommunicators Week, and this week is all about highlighting 911 dispatchers, their work and their dedication to serving our community. Plus, during a week that’s been especially busy because of wildfires, their jobs, have...
911 Dispatchers Honored In Yankton (SD)
This week is National Public Safety Telecommunications Week. The event is observed every second week in April and is meant to recognize telecommunicators who help save millions of lives every day. The City of Yankton is recognizing the week as well. Yankton Mayor...
County recognizes Public Safety Telecommunicators Week (KY)
Last week, Madison County Fiscal Court Magistrate Tom Botkin stopped to move a piece of debris from the road on Fort Estill Hill. Suddenly, Botkin found himself as a witness to an accident which needed emergency attention. Instinctively, he called the county 911...
National Telecommunicators Week: the real people behind 911 calls (AK)
FAIRBANKS, Alaska (KTVF) - For National Telecommunicators Week, the Alaska State Troopers are acknowledging our local 911 dispatchers, who assist in saving so many lives every day. In 1994, President Bill Clinton signed Presidential Proclamation 6667 to designate the...
County dispatchers recognized (CO)
Rio Blanco County’s full time dispatchers are Jordan Long, Brittany Mancini, Bobbie Schmidt, J’Leah Richardson, Jessica Stout and Rhawnie McGruder. | COURTESY PHOTO RBC I National Public Safety Telecommunicators Week is sponsored by the Association of Public-Safety...
Sheriff Nick Cocchi thanks local 911 dispatchers for their work (MA)
SPRINGFIELD, Mass. (WWLP) – It’s National Public Safety Telecommunicators Week. Hampden County Sheriff Nick Cocchi paid a visit to the Springfield Emergency Communications Dispatch Center Wednesday to honor the workers who help others in their time of need. He told...
Cochise County to receive $2.2 Million to fund countywide fire station alerting system (AZ)
Sierra Vista, Ariz. (KOLD News 13) – On Tuesday the Cochise County Board of Supervisors approved the use of $2,240,000 in American Rescue Plan Act (ARPA) funds to provide county residents with quicker 911 response times through dispatch technology improvements.It’s called the Fire Station Alerting System project. It was proposed by Sierra Vista Fire and Medical Services and Fry Fire District.It will include software installation and technology upgrades for all fire stations and special districts within Cochise County to increase the overall effectiveness and efficiency of dispatch centers.“It benefits the citizens in Chochise County because they’ll get the resources that they need to their emergency that much faster,” Joshua Meeker with Sierra Vista Fire said of the new project.The upgraded system is expected to improve 911 response times by 30 to 90 seconds during emergencies. With the current system, dispatchers have to place callers on hold, in order to get them the resources that they need as quickly as possible.“When someone puts you on hold and you’re in the middle of a crisis or emergency situation obviously that has to be terrifying,” C-com dispatcher Susan Papatrefon said of the soon-to-be upgrade.She added that once installed, it will do wonders for the community. “That inner operability between all of the agencies in the county is just going to put us leaps and bounds across so many other places around the country,” she said.Blueprints have already been drawn up to install the system in 34 stations throughout the county. It’s expected that the project will be in operation in an estimated six to eight months.Copyright 2022 KOLD News 13. All rights reserved.
‘There’s No Average Day’: Behind The Scenes Of A 911 Centre (Canada)
Krista Wilson had no idea she would one day end up working as a 911 operator. But more than 25 years after taking her first call, the seasoned operator has no regrets. Those working behind the scenes in the public safety community are being recognized this week during...
Habersham County recognizes 911 dispatchers during National Telecommunications Week (GA)
Habersham is celebrating the dedication and life-saving work of its E-911 dispatchers this week during National Public Safety Telecommunicators Week. The second week of April marks National Public Safety Telecommunicators Week, sponsored by the Association of...
KCEAA presents new public safety communications tower (WV)
KCEAA Executive Director Monica Mason speaks during a ceremony Thursday. CHARLESTON, W.Va. — The Kanawha County Emergency Ambulance Authority (KCEAA) presented its new Public Safety Communications Tower on Thursday as part of National Public Safety Telecommunications...
Celebrate behind the scenes workers during Telecommunicators Week (IN)
This week marks a special celebration of 911 dispatchers across the nation. National Public Safety Telecommunicators Week runs from April 10th to the 16th. This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public. The...
911 dispatchers are key link in public safety (FL)
Before she became a dispatcher for Charlotte County, Kimberly Heffley worked in the Collier County court system. “I went from one end of the justice system to the other,” Heffley said. Local law enforcement in Charlotte, DeSoto and Sarasota counties have taken time to...
Public Safety Advocate: Communications Tools for First Responders
It is common knowledge that over the past five years the FirstNet Authority and FirstNet (Built with AT&T) have built the only nationwide public-safety broadband network and made it available to all first-responder agencies that opt in to FirstNet. Many new...
Idaho dispatchers on the call in times of trouble
"We're here to answer the calls when you're having your worst day," said Jazmine Eguia, a Nampa Police dispatcher. NAMPA, Idaho — For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies. "We're here to answer the...
Dispatcher Appreciation Week: An inside look at Nampa Police’s 24-hour service (ID)
https://www.youtube.com/watch?v=FWtYWROT96w For 24 hours a day, seven days a week, 911 dispatchers are on the job answering calls for help in emergencies. "We're here to answer the calls when you're having your worst day," said Jazmine Eguia, an Emergency...
Yucaipa’s 911 Dispatcher Chloe Castillo recognized at city council meeting for National Public Safety Telecommunicators week (CA)
During the Yucaipa City Council meeting on Monday, April 11, Yucaipa Fire Chief Grant Malinowski reminded elected officials and public attendees that it was National Public Safety Telecommunicators week and public safety agencies were recognizing their 911 dispatching...
Kern County law enforcement honor 911 dispatchers (CA)
BAKERSFIELD, Calif. (KERO) — Law enforcement agencies here in Kern County are honoring its 911 dispatchers through National Public Safety Telecommunicators Week. The Kern County Sheriff’s Office Dispatch Center operates 24/7 out of this room, answering more than...
Visalia civic center price tag triples to $70M. Councilman calls the figure ‘mind-blowing’ (CA)
Members of the Visalia City Council expressed sticker shock at the projected cost of the next phase of its long-planned Civic Center project. Total costs of Phase 2 of the project, which includes a Public Safety Office Building, evidence lab, and new City Council...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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