Thousands of 911 calls related to mental health incidents were diverted away from a law enforcement response in Austin last year, and officials say that amount could more than double in 2022. In Austin, those calling 911 are met with the standard police, fire and EMS...

A Penn Yan woman faces a number of charges after police say she made multiple phone calls to 9-1-1 for no legitimate purpose. 50-year-old Shantel Champlin was warned by police to stop calling if there was no emergency or she would be placed under arrest. Police say...

FORT EDWARD — The Washington County Board of Supervisors recognized the county’s 911 communications team Friday with a proclamation honoring National Public Safety Communicators Week, April 1-16. The proclamation called public safety communicators “the first and most...

Sidney is still waiting for official confirmation that the province has deferred downloading the costs related to police dispatching. A provincial official earlier this spring told North Cowichan that senior spheres have found funding for RCMP E-Comm 911 dispatch....

A series of fire alarms dragged Hillsboro firefighters to Container Services earlier this month only to find that Container Services was not having a burst of arson but rather issues with its alarm system, which that caused repeated automatic notifications. Faulty...

SAN ANTONIO - Staffing the 9-1-1 Dispatch Center in Helotes has become a major concern for Mayor Rich Whitehead. Bexar County could be the solution to the problem. "Our call volume for Helotes and Grey Forest only accounts for about 30 percent of capacity," Whitehead...

The Defense Information Systems Agency has crafted a strategy to help the Department of Defense implement an emergency response system for military personnel to communicate with 9-1-1 call centers via text message and video or voice calls. DISA said Monday it will...

National Public Safety Communications Week was recently celebrated at the Carroll County Sheriff’s Office. Pictured in the communications center as Telecommunication Officer Linda Vaughan (seated) takes a call are from l-r, Telecommunications Manager Jason Newman,...

Emergency 911 dispatcher Robbie Trujillo was recognized for his exemplary service of assisting a childbirth over the phone during the meeting the E911 board April 12. “It’s really exciting. 911 dispatchers don’t get a lot recognition, we work 60 hour weeks,” Trujillo...

BOZEMAN, Mont. - Several dispatch centers in Montana are reporting they are experiencing issues receiving 9-1-1 calls from some carriers. A release from the City of Billings says the outage is impacting cell phones and landlines differently across the nation. If you...

A Verizon outage has left many residents of Casper and beyond without the means to make phone calls. But what about those who are having an emergency? Natrona County Emergency Management has put out a social media post, stating that if people are experiencing an...

County volunteer firefighters received an update on the new CAD system from Lewis/Gilmer E-911 Center Director Jim Gum and Assistant Director Keith Talbert at the LC Firefighters Association meeting on April 18 at Pricetown VFD. Plans to purchase a new CAD system were...

 MIDDLESEX COUNTY, NJ – In keeping with an ongoing strategy to offer regional solutions, Middlesex County and the Township of Edison are pleased to announce the addition of Edison to its emergency radio system. Participating in this County-wide service will save...

DORCHESTER COUNTY, S.C. (WCBD) – Dorchester County Council on Monday passed a strategic plan to improve safety in the community. Over the next three years, seven county departments will work together to advance safety programs and improve outcomes in key areas....

GRAND CANYON, Ariz. — In honor of National Public Safety Telecommunicators week, Grand Canyon Regional Communication Center was recognized by Grand Canyon National Park last week. GCRCC is the primary 9-1-1 public safety answering point and dispatch operation for...

On Sue Ebert’s last day of duty, Feb. 2, 2022, the Fort Atkinson Police Department held a celebratory sendoff for her. “They did a special tribute to me on the radio,” Ebert recalled. “They had squad cars and firetrucks lined up for me.” She said that some people...

TEXARKANA, Ark. -- A decision by the Arkansas 911 Board to streamline Public Safety Answering Points, or 911 centers, could leave Miller County and Texarkana, Arkansas, with a joint emergency dispatch center. State board members agreed Tuesday to give both the county...