Comm Center News
Winnipeg Fire Paramedic Service debuts updated dispatch system (Canada)
In an emergency, seconds count. You quickly dial 9-1-1, tell the call-taker what has happened, and within minutes responders arrive to the scene. While it seems simple enough, there is a lot going on in the background to make it all happen. To ensure 9-1-1 staff and...
State may boost funding for advanced 911 (OH)
LISBON –Efforts by the Columbiana County Emergency Management Agency leaders along with Commissioner Tim Weigle continue to pursue additional funding for operation of next generation 911 for this and other counties across the state may have begun to pay off. Brian...
When Newborn in Rural Area Far from Help Stops Breathing, Dispatcher Coaches Parents and Saves Baby (CO)
When two new parents in Boulder, Colorado, discovered their newborn was unconscious and not breathing, their saving grace was a man named Rob Schimoler. Schimoler is a 911 communications dispatcher. While police officers and firemen often get the credit for being...
Hawkins 911 director ready to make his case for a $120K annual funding increase (TN)
Hawkins County 911 director Lynn Campbell is preparing to make his case before the Hawkins County Budget Committee next week on why his department needs a county funding increase of the first time since 2012. Campbell told the Review he beileves the numbers speak for...
Manchester selectmen questioned about regional dispatch exit strategy (MA)
MANCHESTER — Selectmen answered the public’s remaining questions regarding the town’s dispatch operations at the final public hearing on the topic last week. At Town Election on May 17, voters will decide whether to dissolve the town’s dispatch services and join North...
Newton, Jasper County officials look to improve slow ambulance response times (TX)
Because the ambulance companies aren't based locally, they say they aren't familiar with the areas. JASPER, Texas — When lives are at risk, emergency services response times for ambulances are critical, especially in rural areas. Slow response times or sometimes no...
Oklahoma City police say emergencies should be reported by calling 911, not through social media (OK)
OKLAHOMA CITY (KFOR) – Oklahoma City police are asking community members to not report emergencies through social media. “Please do NOT report emergencies to us through social media messaging, call 911,” an Oklahoma City Police Department official said. The official...
BDBOS President Discusses Future of UHF Frequency Band and BOS Broadband Communications in Germany
At a panel discussion of "Digitaler Staat Online", BDBOS (The Federal Agency for Public Safety Digital Radio) President Andreas Gegenfurtner debated the future of the UHF frequency band with people from politics and business. At the same time, Gegenfurtner campaigned...
Investigation: Recruits walk off job within months of joining Broward’s troubled 911 call centers (FL)
On a good day at the three Broward County regional communication centers, dozens of seats would be filled with 911 call-takers — the first of the first responders. But good days are fleeting. Instead there’s vast emptiness with many uncluttered and unused desks....
COOK COUNTY CONNECTIONS E-911 Addressing System (MN)
COOK COUNTRY, MINNESOTA May 7, 2022 (LSNews) The Office of Emergency Management operates the county-wide emergency 911 (E-911) an addressing system, the role of which is to provide the public with competent, timely and effective emergency and non-emergency public...
Progress made on LawCo Emergency Communications Center plan (MO)
Following the April 5 election, incumbents Kris Bowling, Brian Cook and Jack Schulz, along with newly elected Lawrence County Emergency Services Board (LCESB) member Deborah Prichard, took their oaths of office before settling down to the business at hand during the...
First Responders Applaud FCC Proposal to Fund Next Gen 911 with Auction Proceeds
It was the kind of funding news that many first responders were hoping for. On February 22, 2022, FCC Chairwoman Jessica Rosenworcel proposed using revenues from future spectrum auctions to fund Next Gen (NG) 911 rollouts across the United States. She made the proposal during a speech at Washington’s National Press Club to mark FirstNet’s 10th anniversary.
Next Generation 911: Why your agency’s success and community’s safety depends on having updated technology
In 2021, NBC Washington reported that nearly 100,000 emergency 911 calls in the D.C. region were sent to the wrong call centers or required transfers to reach the correct jurisdiction due to outdated technology. Those 100,000 calls represented 100,000 lives...
Upgraded 911 System Will Accept Video and Images (Canada)
In the not-too-distant future, those using 911 will be expected to send images and video from their location. Bell Canada New Generation (NG)911 Service will completely replace the existing 911 system that will make this technically possible in the next three years....
Commissioners Asked to Update 9-1-1 And Tornado Warning Systems (OH)
“We’ve been working on this going three years now and we’re at the point where we have a perfect storm brewing, and we wanted to bring this to the attention of the Commissioners. So said Chief Deputy Tom Morgan of the Union County Sheriff’s Office to the Union County...
Cincinnati to send mental health staff to low-risk 911 calls (OH)
CINCINNATI — The City of Cincinnati will launch a six-month pilot program that will send unarmed mental health and medical personnel to emergency calls for nonviolent and mental health crises. Mayor Aftab Pureval and city leaders announced the plan Thursday morning...
DHS Wraps Up Jamming Exercise to Strengthen First Responder Communications
From April 24 – 29, 2022, the Department of Homeland Security (DHS) Science and Technology Directorate (S&T) and the Cybersecurity and Infrastructure Security Agency (CISA) hosted JamX 22, an exercise to counter electronic jamming at White Sands Missile Range with...
U.P. emergency dispatchers discuss impacts of job on their mental health (MI)
NEGAUNEE TOWNSHIP, Mich. (WJMN) – When a person in a crisis makes a 911 call, we may not think about how taking those serious calls can affect the dispatchers on the other line. “There are several people who think you’re just a call taker. But another I guess cliche...
Lyon County Commission lends approval to emergency dispatcher wage increase (KS)
A wage increase for emergency communications staff has found favor with the Lyon County Commission. During the board’s weekly meeting, Lyon County Emergency Communications Director Roxanne Van Gundy submitted a request for a pay increase for full-time communications...
Late to the call: JSO failing to meet state standard answering 911 calls (FL)
When you’re in an emergency, 911 is supposed to be there to take your call and get you help quickly. An Action News Jax investigation reveals the Jacksonville Sheriff’s Office 911 call center has failed to meet the state recommendations for answering 911 calls...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.


