Comm Center News
For $3 million, New Paltz will acquire former apple orchard for emergency ops center (NY)
The Ulster County Legislature this week approved a $3 million property purchase of a former apple orchard in the Town of New Paltz as the future site of a state-of-the-art emergency management and government operations center. The land is owned by Wildberry Lodge,...
Marlboro council members vote to keep police dispatch operations in-house (NJ)
MARLBORO — Police dispatch services in Marlboro will continue to be provided by the Marlboro Police Department and will not be outsourced to Monmouth County’s operation. During a Township Council meeting on Nov. 10, the members of the governing body unanimously voted...
Aurora 911 launches nurse navigation program – (CO)
Aurora 911 recently launched a nurse navigation program to help residents avoid unnecessary and costly emergency or urgent care trips.. The service will now redirect callers to licensed nurses to receive care. The pilot nurse navigation program was gifted to Aurora...
Mo. girl, 10, calls 911, follows dispatcher’s directions to help mom delivery baby – (MO)
ST. LOUIS COUNTY, Mo. — Miracle Moore, 10, dialed 911 when her pregnant mother was in pain on Oct. 23. “She said call 911 and I called and then that's when she had the baby,” Miracle told KSDK.
FCC Updates Rules To Improve 911 Reliability
The Commission adopts rules designed to ensure that 911 special facilities, including PSAPs, receive timely and actionable information about 911 service outages that potentially affect them READ REPORT AND ORDER as well as Commissioners Statements HERE
Loudoun County Fire and Rescue Dispatcher Wins 2022 Governors Fire Service Award (VA)
The Loudoun County Combined Fire and Rescue System (LC-CFRS) is proud to announce that Emergency Communications Center Dispatcher Adriane Heiden has been awarded the Virginia Governor’s EMS Award for Outstanding Contribution to EMS Telecommunications. The Governor’s...
Ulster County 911 dispatchers honored – (NY)
KINGSTON – Ulster County’s emergency services dispatchers have been honored by the county dispatchers for exceptional skill and professionalism during a weekend of high stress calls where they provided life-saving measures, repeatedly.
Ground is broken on emergency call center (NM)
Otero County officials broke ground on the Otero County Public Safety Answering Point Center Nov. 9 in Alamogordo. The Center, also known as PSAP, will function as a hub for emergency calls for Otero County, the Village of Cloudcroft and the City of Alamogordo,...
Hamilton Co. 911 Telecommunicator kept victim calm during tense home invasion(TN)
A local 911 operator is being praised for keeping a family calm during a frightening home invasion. Telecommunicator Jennifer Mealer has been answering emergency calls in Hamilton County for the past four years and says she loves her job. READ FULL ARTICLE
DU-COMM board of directors names new executive director – (IL)
DU-COMM (DuPage Public Safety Communications) announces the hiring of a new executive director, Jessica Robb.
St. Louis City plans to add $42 million facility for 911 dispatch – (MO)
ST. LOUIS (KMOV) - To tackle 911 problems that have long plagued St. Louis, the city is moving closer to a plan to consolidate police, fire and EMS dispatch in one place. “Our 911 system is a bottleneck where police dispatch answers all the calls and basically triages...
A 9-1-1 caller just wanted to say ‘hi’ (NV)
Those who wish to express their good-natured thoughts by way of a phone call may want to avoid what Pahrump resident Michael Murphy is alleged to have done this month.
Franklin County hires new communications director (ME)
Brad Timberlake
FARMINGTON – Tuesday, the county commissioners approved the hire of Brad Timberlake as the communications director at the Franklin County Regional Communications Center.
Timberlake, 37, lives in Jay with his family. He has been in public safety since 2002, starting as a volunteer firefighter. He attended college for fire science and then worked in the Jay Police Department dispatch center before it was regionalized. He has worked law enforcement patrol in Jay and Livermore Falls, and part-time patrol in multiple agencies overlapping with full-time jobs at Franklin and Somerset Dispatch Centers.
He spent two years at Franklin Dispatch, following eight years at Somerset County Dispatch, where he started as a dispatcher and was promoted to dispatch supervisor after three months.
September marked Timberlake’s five years as a dispatch supervisor at the Lewiston-Auburn 911 center, which is reported to be the third busiest 911 communications center in the state of Maine, based on average call volume.
Timberlake has 16 years total experience in dispatch and 12 years as a dispatch supervisor, along with a total of 14 years in law enforcement patrol.
Commissioner Bob Carlton sat in on one of the interviews with Timberlake and stated Tuesday that he was very impressed. The commissioners unanimously approved the hire.
Timberlake will start the job December 5, 2022.
Florida 911 dispatchers overlooked, miss out on $1K bonuses from Gov. DeSantis
As Hurricane Ian swept across the beachfront towns of southwest Florida, when panicked callers to 911 reported they were crouched in attics or standing in high water and fearful they would drown as floodwaters rose, Christine Hodges was a reassuring voice on the other...
Cottonwood to help with dispatching crisis – (MN)
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MSD safety commission: Broward Sheriff should takeover “dysfunctional” county 911 dispatch system (FL)
The Marjory Stoneman Douglas High School Public Safety Commission is asking Broward County to give up full control of 911 operations to the sheriff's office.
iPhone 14s now can send SOS via satellite. Use it carefully.
Some experts worry that expanding access, without proper education, could increase the number of calls to an already burdened system. By adding satellite SOS to its newest phones, Apple is taking what was a niche safety feature and offering it to millions of iPhone 14...
Cobb’s Board to consider using ARPA funds to attack public safety vacancies (GA)
The plan would use more than $20 million of Cobb’s ARPA allocation to adjust salaries, implement recruitment and retention incentives, and raise the entry-level pay. The entry-level pay for E911 dispatchers would go from $41,500 to just over $43,000.
Billings area 911 dispatch to begin encrypting law enforcement radio traffic – (MT)
BILLINGS - The City of Billings/Yellowstone County Emergency Communications Center will begin encrypting all City law enforcement radio communications for the safety of officers and security of sensitive information. This change, set to take place on Nov. 15, 2022,...
City Communications takes home top statewide honor, other awards – (TX)
A City of Victoria video project documenting a young cancer patient’s visit to Victoria won the top award at the Texas Association of Telecommunications Officers and Advisors conference Nov. 3-4 in McAllen.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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