Comm Center News
ISP honors dispatchers during Telecommunicators Week (IL)
FARMERSBURG, Ind. (WTWO/WAWV) — Illinois State Police recently sent out a release to show appreciation for those who work for law enforcement dispatch centers in honor of Telecommunicators Week.
Grand Junction Police Department Honors 911 Dispatchers During Telecommunicators Week (CO)
911 Scandal: Sexually explicit texts between married dispatcher and deputies (TX)
A scandal is unfolding at the Bexar County Sheriffs Office involving sexually explicit text messages which could involve as many as seven law enforcement officers and a married dispatcher. The dispatcher, a sergeant and one deputy are already facing proposed...
DC 911 Dispatchers, Call Takers Retrained After Botched Emergency Responses
The District's 911 call center has come under fire in recent months over some botched dispatches -- including at least two incidents in which someone died. On Thursday, the head of the 911 center revealed that over the past two months, every 911 call taker and...
City of Boulder Dispatch One of the First in Colorado to Be Able to Receive Livestreaming Video
BOULDER, Colo. – The City of Boulder Police and Fire Communications Center is excited to announce that dispatchers will now be able to accept livestreaming video from callers.
‘You can’t un-hear the sounds’: Dispatchers relive moments Covenant School shooting calls came in (TN)
Dispatch officers are used to getting all types of calls, ranging anywhere from a car crash to a house fire. However, if you ask anyone of them who worked on Monday, March 27, that day will never compare to anything they have ever experienced. READ FULL ARTICLE
APD dispatcher leads officers to crime scene, homicide victim using background noise (TX)
A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call, according to a Travis County murder affidavit. READ FULL ARTICLE
Millions of dollars meant to boost broadband access in Oklahoma has gone to emergency …
A state board tasked with expanding access to broadband internet to Oklahoma households has shifted millions in federal money to instead upgrade telecommunications systems for emergency responders. Legislators previously rejected funding such a plan.
City of Melbourne to Recognize 911 Communications Officers During National Public Safety Week (FL)
BREVARD COUNTY • MELBOURNE, FLORIDA – National Public Safety Telecommunicators Week is held during the second week of April each year to recognize the critical role 911 communications officers play in keeping our community safe.
REMSA Health employees honored as Stars of Life by the Nevada Ambulance Association …
The Nevada Ambulance Association announced the Stars of Life honorees in March 2023, including two REMSA Health team members: Ashley Leone, communications specialist, and Chris Watson, paramedic. The Stars of Life award recognizes first responders, including...
911 Dispatcher Maricela Ceballos’ Spanish-language Skills Keeps Her Fulfilled at Work (NV)
First responders have a unique role in that they appear at the site of an emergency to render aid way before anyone else. But in most situations fire, police and even paramedic services aren’t the first to be in contact with potential victims — the 911...
Governor Wants to Invest $96 Million in 9-1-1 Systems and Equipment (PA)
Governor Josh Shapiro wants to invest in Pennsylvania’s 9-1-1 emergency dispatch system, firefighters, and emergency medical services (EMS) providers. The Governor’s budget would invest over $50 million in county 9-1-1 systems and devote $36 million for equipment,...
Croton Falls Fire Department’s annual pancake breakfast raises money for critically ill 911 dispatcher (NY)
The Croton Falls Fire Department kicked off its annual pancake breakfast event Sunday morning. The proceeds for this year’s event are going to help JT Camp, a 911 dispatcher for the Westchester County Department of Emergency Services and former volunteer with the...
Portsmouth 911 center to get technology upgrade (VA)
The work should be completed within four to nine months. Until it's is complete, if you have a general, non-emergency question for the city, dial 311.
Adopt a dispatcher: Celebrating headset heroes (AL)
Most people call 911 during the worst part of their day, but they never see the person who sent the first responders out. Did you ever wonder who is on the other end of the phone? Chambers County 911 Communications is celebrating this year’s National Dispatchers Week...
Broward Sheriff’s Office Agrees to Contract Terms to Operate 911 System as Deadline Nears (FL)
With Friday being the deadline for the Broward Sheriff's Office to decide whether it would continue providing 911 services to the county, terms of a deal have reportedly been reached.
‘I’ve dialed 911 15 times:’ Portsmouth residents give feedback on 911 wait times (VA)
PORTSMOUTH, Va - In an empowerment forum Thursday night in Portsmouth, residents addressed their concerns about 911 dispatch times to the city's 911 administrator, Paula Garner, and City Manager Mimi Terry.
‘They need our support now more than ever,’ Shapiro says, promoting 911 spending plan (PA)
Kimberly Wilson never saw herself working in emergency services, but since becoming a 911 dispatcher in Montgomery County two years ago, she found her calling and never looked back.
Wait times for 911 callers in Little Rock lag national benchmarks … – (AR)
Members of the Little Rock Board of Directors on Tuesday were told that the city's 911 communications personnel picked up approximately 70% of calls within 20 seconds so far this year, a rate that falls below national benchmarks. Last year, approximately 79% of calls...
Local dispatchers share how they detect a ‘swatting’ calls (WI)
SUPERIOR, WI. (Northern News Now) - Anytime someone calls 911, it’s likely one of the worst days of their life. But a newer trend known as ‘swatting,’ has people prank calling in false emergencies in communities across the country.
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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