Comm Center News
Emergency Communications aces state inspection (NC)
Stokes County Emergency Communications earned a perfect score on recent state assessment, E911 Communications Director Matt Boyles announced at the June 26 regular meeting of the Stokes County Board of Commissioners.
Delayed 911 response explained after St. Louis woman’s death (MO)
ST. LOUIS – Public safety leaders with the City of St. Louis explained the roles of their 911 systems, dispatch operations and emergency response times after severe storms over the weekend left one woman dead and thousands without power for days.
Emergency responders, 911 dispatchers flooded with calls during severe storms (MO)
Dispatchers in the city of St. Louis fielded roughly one call every seven seconds during a chaotic stretch of severe storms on Saturday. ST. LOUIS — A spate of severe storms swept through St. Louis over the weekend, killing a 33-year-old woman and a 5-year-old boy.
Is 911 outdated and in need of a behavioral health transformation? (CA)
With Emergency Triage, Treat and Transport, the U.S. Centers for Medicare and Medicaid Services covers emergency medical response providers transporting patients to an alternative facility, such as a primary care office or community mental health center. ET3 also...
‘We have to stay strong’: 911 dispatchers look back on Highland Park shooting (IL)
Annie Marchiafava asked an employee she manages at the Glenview Public Safety Dispatch Center if the worker would like to talk about the events of July 4, 2022. Not quite yet, was the response.
Google urged to fix Android update responsible for false calls to 911
Top Minnesota prosecutors are urging Google to fix a software update on its cellphones that is causing device-users to dial 911 unknowingly.
New dispatch audio reveals moments after 911 chief’s car accident (LA)
NEW ORLEANS (WVUE) - New audio recordings FOX 8 obtained reveal the moment 911 center chief Tyrell Morris got into an accident in his city-owned vehicle. We’ve also learned from a City Hall source that the Inspector General’s office sent investigators to the 911...
Mountain View City Council approves $165M early design for future public safety building (CA)
The Mountain View City Council voted Tuesday night to approve early design plans for the city’s new public safety building, an expensive project that's expected to cost between $160 and $165 million and may need a ballot measure to get over the finish line. City...
Kansas City to request emergency 911 system meeting (MO)
If approved, people who call 911 could hear a prompt asking them to push 1 to contact police, 2 for fire, or 3 for EMS before hearing a dispatcher’s voice.
Tyrell Morris resigns as Orleans Parish communications director (LA)
NEW ORLEANS (WVUE) - According to a release sent out on Monday (June 26) afternoon, Orleans Parish Communication District Executive Director Tyrell Morris has announced his resignation.
Better technology can help solve the public-safety staffing crisis
Every time I read about a public safety agency being short staffed, with a burnt-out workforce, draining their overtime budget, I feel their pain. by Karima Holmes From New York to New Mexico and in communities all across the nation, police and fire departments...
Bryan Man Arrested For Making Abusive 9-1-1 Calls Also Charged With Public Intoxication … (TX)
Brazos County sheriff’s deputies make an arrest after a man calls 9-1-1 eight times and the non-emergency dispatch number seven times during a five hour period last Sunday.
City’s 911 fails to answer 31 calls a day (FL)
HIALEAH, Fla. — When Paulo Rivero fell from the roof of his home in West Hialeah, his wife, Aida, immediately called 911. But no one answered while her husband was unconscious on the ground. Eventually, after repeated calls, an emergency operator got on...
911 dispatcher at heart of scandal fired (AL)
DOTHAN, Ala. (WTVY) - The city of Dothan fired a 911 dispatch supervisor facing charges that she conspired to provide sensitive law enforcement data to a blogger.
Motorcade honors dispatcher (TX)
Kaufman County emergency vehicles escorted the body of Kaufman County Sheriff’s Office Dispatcher Stormie Matthews from MD Anderson in Houston back to her home city, including passing through Athens mid-afternoon on Saturday.
NGA and Convey911 Announce the Partnership aimed to revolutionize NG911 Call-Handling
NGA 911, LLC and Convey911 are excited this partnership and collaboration between NGA and Convey911 would mean a transformative leap forward in NG911 call-handling, instilling a profound sense of security, comfort, and connection within the 9-1-1 community. READ FULL...
King County Sheriff’s Office struggling after ‘security incident’ (WA)
“corruption to our network.” It rendered computers unusable, locked staffers out of systems, and severely impacted the 911 dispatch servers and fingerprinting tools, setting off an emergency response from county computer technicians.
Judge orders probation, community service for former county dispatcher (OH)
NEW PHILADELPHIA ‑ A former 911 dispatcher at the Tuscarawas County Sheriff's Office has been ordered to spend two years on probation and perform 300 hours of community service for theft, forgery and three counts of misdemeanor theft.
Sedgwick County 911 flooded with non-emergency calls during severe weather (KS)
WICHITA, Kan. (KWCH) - As tornado sirens sounded Saturday night, calls flooded Sedgwick County’s 911 center. Many of the calls weren’t emergencies, including general questions about the storm and why sirens were going off.
Power outage, generator failure took down 911 in Jackson following storms, chief says (MS)
Power outage, generator failure took down 911 in Jackson following storms, chief says ‘What could go wrong, unfortunately, did go wrong,’ interim chief says
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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