Friday morning just after 9am Spokane Valley Police got a call from dispatch that a man was pounding on the door of a business and was trying to get inside.  A few minutes later dispatch got a call that the man was actively shooting. According to Spokane Police,...

PITTSBURGH – A 911 dispatcher says she was fired in retaliation after reporting a co-worker who fell asleep on the job.  Maureen Beaumont on June 28 accused Allegheny County Emergency Services of retaliation in a lawsuit filed in the Allegheny County Court of...

SAN JOAQUIN COUNTY -- In an emergency, when every minute could be the difference between life and death, a dispatcher’s voice is the first thing many people hear. Four-year San Joaquin County sheriff’s dispatcher Matthew Sieperda was on the other end of a call from...

RIVER VALLEY (KNWA) — The 9-1-1 system for Johnson, Pope, Logan and Franklin Counties is out of service. Service will resume tomorrow, Friday, Aug. 16. A specific time has yet to be determined. Rick Covert with Franklin County Emergency Management said issues began at...

Work on Roanoke's new, $15.7 million Emergency Communications Center is expected to be complete by the end of the year, according to E911 Center Manager, Sonya Roman. Work started on the 31,000-square-foot joint facility which will house both the City of Roanoke E911...

Emergency service dispatchers in Phoenix are gearing up for a meeting with city officials in an attempt to shore up emergency funding for staff, new systems and therapy resources as nationally, dispatchers are awaiting a decision in Washington D.C. that could impact...

By: Haley Bull TAMPA, Fla. — A family in Tampa has a lot to celebrate — a new bundle of joy who made a surprise appearance and her 9-year-old brother who helped it happen. Princess Anntte Brantley's family says she was born on August 6, weighing 6 lb. 14 oz. "I see...

Work on Roanoke's new, $15.7 million Emergency Communications Center is expected to be complete by the end of the year, according to E911 Center Manager, Sonya Roman. Work started on the 31,000-square-foot joint facility which will house both the City of Roanoke E911...

DES MOINES — Everyone knows you can call 9-1-1. But, did you know you can text 9-1-1? Iowa is one of the few states that has updated its technology to texting. But with new funding, they want to take it a step further. The West Des Moines Public Safety Facility is one...

ELLSWORTH, Maine — When you see trouble, one of the first things that pops into your head is likely to dial 9-1-1. The Ellsworth Fire Department is encouraging residents to make sure, however, they're experiencing an emergency worthy of a 9-1-1 call before picking up...

MUNCIE, Ind. — Around $1 million dollars in upgrades through a federal and state grant will be coming to the Delaware County Emergency Dispatch Center, helping ensure that they stay online when residents call 911. The changes to the dispatch...

SCOTTSVILLE, Ky. (WBKO) - The Allen Fiscal Court unanimously approved a resolution Tuesday honoring Telecommunications of the Scottsville Allen County 9-1-1. In a Facebook post Wednesday morning, the Scottsville Police Department said the telecommunicators were the...

The state has a new requirement to all emergency dispatch centers across Ohio that is designed improve treatment for urgent medical calls.  The Ohio Department of Administrative Services gave all dispatch centers a deadline of April 1 to either be emergency...

MANHATTAN, Kan. (KSNT) – A Manhattan woman who has worked in an inner-city school filled with violence is using that background to help people in need in Riley County. Ceaven Evens has worked as a Riley County dispatcher for two years. She’s one of the first people to...

In hopes of keeping the city dispatch center schedule sustainable, Ravenna Police Chief Jeffrey Wallis told City Council the department is considering eliminating part-time dispatching positions in favor of adding two new full-time positions. Wallis said that two...

VANDALIA, Ohio — The state has a new requirement to all emergency dispatch centers across Ohio that is designed to improve treatment for urgent medical calls. The Ohio Department of Administrative Services gave all dispatch centers a deadline of April 1 to either be...

Officials for the 911 emergency services in both Norfolk and Virginia Beach are telling residents if they make a call for service and the line continues to ring, they’re placed on hold or are greeted by an answering machine, don’t hang up. Not only will the...

Maj. Reginald Patterson, chief of staff services with the State Police, said in an e-mailed statement that the agency was reviewing communications services, but not ready to publicly discuss it. ”The West Virginia State Police is in the process of reviewing four of...

DAVIESS COUNTY, Ky. — A recent study into communications problems experienced by Daviess County sheriff's deputies and firefighters found the county's communication system is obsolete in places and is in need of upgrades or replacement. The study gives Daviess Fiscal...