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Tuesday, August 13, 2:45 p.m. – 3:45 p.m.
Presenters: Jonathan Jones, Athens-Clarke County Police Department; Tyrell Morris, Orleans Parish Communications District
This session offered a unique look into tactical dispatch teams that respond with field units, as well as those that operate out of the center. Attendees were able to take lessons learned from the Athens-Clarke County 9-1-1 as they developed their team as well and those lessons learned when Orleans Parish utilized their team during Madi Gras.
What makes tactical dispatch different than our everyday operations? Tyrell Morris stated that tactical dispatchers operate with a specific task or operation in mind. This task may be water rescues during a flash flooding outbreak, high-risk warrant services, SWAT/SRT operations and other like operations. These teams take the special operation workload off the center’s floor, reducing the call load and tasks of the rest of the communications staff.
