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Emergency service dispatchers in Phoenix are gearing up for a meeting with city officials in an attempt to shore up emergency funding for staff, new systems and therapy resources as nationally, dispatchers are awaiting a decision in Washington D.C. that could impact how they are classified. 

Currently, 911 dispatchers in Arizona and across the nation are not considered first responders. Instead, they are generally considered clerical or administrative staff. 

“Dispatchers are the first of the first responders,” Frank Piccioli, President of the local chapter of the American Federation of State, County and Municipal Employees, said to the Arizona Mirror. 

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