NEW ORLEANS (WVUE) - According to a release sent out on Monday (June 26) afternoon, Orleans Parish Communication District Executive Director Tyrell Morris has announced his resignation.

Every time I read about a public safety agency being short staffed, with a burnt-out workforce, draining their overtime budget, I feel their pain. by Karima Holmes From New York to New Mexico and in communities all across the nation, police and fire departments...

Brazos County sheriff’s deputies make an arrest after a man calls 9-1-1 eight times and the non-emergency dispatch number seven times during a five hour period last Sunday.

HIALEAH, Fla. — When Paulo Rivero fell from the roof of his home in West Hialeah, his wife, Aida, immediately called 911. But no one answered while her husband was unconscious on the ground. Eventually, after repeated calls, an emergency operator got on...

DOTHAN, Ala. (WTVY) - The city of Dothan fired a 911 dispatch supervisor facing charges that she conspired to provide sensitive law enforcement data to a blogger.

Kaufman County emergency vehicles escorted the body of Kaufman County Sheriff’s Office Dispatcher Stormie Matthews from MD Anderson in Houston back to her home city, including passing through Athens mid-afternoon on Saturday.

NGA 911, LLC and Convey911 are excited this partnership and collaboration between NGA and Convey911 would mean a transformative leap forward in NG911 call-handling, instilling a profound sense of security, comfort, and connection within the 9-1-1 community. READ FULL...

“corruption to our network.” It rendered computers unusable, locked staffers out of systems, and severely impacted the 911 dispatch servers and fingerprinting tools, setting off an emergency response from county computer technicians.

NEW PHILADELPHIA ‑ A former 911 dispatcher at the Tuscarawas County Sheriff's Office has been ordered to spend two years on probation and perform 300 hours of community service for theft, forgery and three counts of misdemeanor theft.

WICHITA, Kan. (KWCH) - As tornado sirens sounded Saturday night, calls flooded Sedgwick County’s 911 center. Many of the calls weren’t emergencies, including general questions about the storm and why sirens were going off.

Power outage, generator failure took down 911 in Jackson following storms, chief says ‘What could go wrong, unfortunately, did go wrong,’ interim chief says

Typically, when people call 911 in emergencies, communication with a dispatcher is limited to voice only. But those calling the Ravenna police and fire dispatch center with a cellphone now have the option of providing dispatchers with a livestream video of an...

On Sept. 6, 2022, Cleveland detectives knocked on the door of James Sidelka's Old Brooklyn home. They were there to tell Sidelka that his daughter, Carly Capek, had been killed in the Cleveland house where she was living.

After years of planning and delays, the Athens County 911 Emergency Communications Center and Emergency Management Agency will soon start counting the days until they move into their new shared building in The Plains. READ FULL ARTICLE

The D.C. Council will consider a bill that would require the city’s emergency call and dispatch agency to release more information about its own errors. READ FULL ARTICLE

EVERETT, Wash., June 14, 2023—The Snohomish County 911 dispatch center is Washington state’s largest 911 center by volume, area, and population served, handling an average 2,031 incoming calls or texts for emergency service a day – roughly one call every 42...

Newport News' dispatch center managers said they have seen a serious rise in mental health-related calls since the start of the COVID-19 pandemic.

The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their public-safety communications strategy with the help of consulting and managed services firm Mission...

Two bills that passed in the Pennsylvania House of Representatives on Wednesday would implement fees on phones and other wireless devices to fund the state's 911 and 988 call centers. 

The First Responder Network Authority (FirstNet Authority) announced today that Renee Gordon has been named Vice Chair of the FirstNet Authority Board, effective immediately. A recognized leader in the 9-1-1 community, Gordon is the Director of the Emergency...