Because most 911 systems were originally built using analog rather than digital technologies, Public Safety Answering Points, PSAPs (dispatch centers) across the country need to be upgraded to a digital or Internet Protocol (IP)-based 911 system, commonly referred to...

For decades, dialing 911 and speaking with an operator has been the standard way to call for help. Winnipeg police are now preparing for the day when people can send for help by text message or video as well. With the proliferation of mobile devices capable of...

CLEARLAKE, Calif. – For the second year in a row, the city of Clearlake has seen double-digit decreases in serious crime, and it’s also now seeing the lowest property crime numbers in 35 years. [...] The agency’s big accomplishment, White said, is becoming a public...

PEPPERELL – Three towns in the western Nashoba Valley area are looking to have one location overseeing all its emergency calls. Pepperell, Ashby and Townsend are collaborating to establish a joint Regional Emergency Communications Center in town. The center was...

CHARLESTON, S.C. (WCBD) – Government officials in Charleston are taking precautionary steps to mitigate the risks and impacts of COVID-19 in the Lowcountry. Charleston County Emergency Management, along with partners, first responders, and health officials in the...

A board that controls millions of dollars in emergency communications funds could soon be on its way out. Lawmakers are considering SB 2746, the Mississippi Emergency Communications Authority Act. The bill would do away with the Commercial Mobile Radio Services (CMRS)...

DOUGLAS, Mass. — A special, adorable guest from Douglas appeared Friday on "Good Morning America." Finn, the Douglas Police Department's comfort K-9 was selected as "GMA's" Pet of the Week. Douglas Police Dispatcher Hanna Furno, Chief Nick Miglionico and Officer Brett...

The family was driving from DeBary to a hospital in Altamonte Springs about 4 a.m. Monday when the baby decided he wasn’t waiting. The father, Jonas Wonder, pulled into a gas station at 399 S. Charles R. Beall Blvd. in DeBary and called 9-1-1. The Wonder’s other two...

Raises pitched to avert 911 staffing crisis. A 12-person task force has come up with six ideas they think could guarantee functional 911 services in Teton County well into the future. Town councilors and county commissioners heard the pitch at Monday’s joint...

LAKE PROVIDENCE — First responders in the East Carroll Parish area are getting a major boost in their wireless communications with the addition of a new, purpose-built cell site. The site — located in Lake Providence — is part of the Plus, the new FirstNet site will...

MACo Associate Director Kevin Kinnally this week testified in support of HB 934 (CF SB 838) – Public Safety – 9-1-1 Emergency Telephone System before the House Ways and Means Committee. This bill will help Maryland continue its move toward Next Generation 9-1-1...

Sumter County has selected CenturyLink Inc. to deliver a new 911 system that will modernize the county’s emergency call management system to a Next Generation 911platform. The new NG911 system will support enhanced communication capabilities, such as the ability to...

DAVENPORT, Iowa (KWQC) - A new radio system is coming to the Quad Cities, improving coverage in the area and communication between first responders. TV6 spoke to the Director of the Scott Emergency Communications Center, Dave Donovan. He said the new system creates...

Tamela Collins and Ronald Sadler of the Fannin County 911 Dispatch Office both received awards February 27, at the 9-1-1 Telecommunications Banquet for their outstanding work. Tamela received the Silent Hero Award and Ronald received the Life-Saving Award as well as...

MIDDLETOWN —  Nallelyt Smith is more than a dispatcher for the Middletown Division of Police, a job she called “stressful at times.” She also uses Spanish, her first language, to translate for callers to the dispatch center and assists detectives interview...

JEFFERSON CITY – Missouri 911 call centers have until March 31, 2020 to complete applications for a competitive federal grant program that would pay for approved equipment upgrades at their facilities. The grants require a local match. The Missouri Department of...

Firefighters and EMS professionals in Hamilton County now have access to a tool designed to make it easier to get information as they're headed to a scene. The county Communications Center's upgraded fire and EMS dispatch systems are up and running. They include a lot...

Coronavirus Guidance & Webinar for PSAPs
2 hours ago   (0 Comments)Posted by: Chris NussmanWhen preparing for and responding to patients with confirmed or possible Coronavirus disease 2019 (COVID-19), close coordination and effective communications are important among PSAPs, the EMS system, healthcare facilities, and the public health system.
Click here to review the CDC’s Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States that provides information on: 
Recommendations for PSAPs
 Modified Caller Queries
Recommendations for EMS Clinicians and Medical First Responders
Patient Assessment
Recommended Personal Protective Equipment (PPE)
Precautions for Aerosol-Generating Procedures
EMS Transport of a PUI or Patient with Confirmed COVID-19 to a Healthcare Facility (including interfacility transport)
Documentation of Patient Care
Cleaning EMS Transport Vehicles after Transporting a PUI or Patient with Confirmed COVID-19
Follow-up and/or Reporting Measures by EMS Clinicians After Caring for a PUI or Patient with Confirmed COVID-19
EMS Employer Responsibilities
Free on-dmand webinar! What EMS and 9-1-1 Need to Know About COVID-19 WebinarAs the COVID-19 novel coronoavirus outbreak grows, it’s essential fto keep up with the latest. On February 24 NHTSA’s Office of EMS provided an overview of current knowledge and efforts as part of its EMS Focus webinar series. Joining OEMS Director Jon Krohmer, MD, were Capt. Lisa Delaney, MS, associate director for emergency preparedness and response for the National Institute for Occupational Safety and Health (NIOSH), and Jonathan Greene, deputy assistant secretary and director of emergency management and medical operations for HHS’ Office of the Assistant Secretary for Preparedness and Response (ASPR). They outlined what we know about the outbreak, its impact, and what to expect moving forward.
Click here to view the webinar and here to download the slide deck. 

A lifesaving policy known as Telecommunicator CPR (T-CPR) is gaining attention and support in Tennessee by both local and state government. During cardiac arrest - the unexpected loss of heart function - only about 1 in 10 victims survive. Successful resuscitation of...