Arbitrated Settlement Nets Big Gains For 9-1-1 Operators (Canada)

RICHMOND, British Columbia — After months of intermittent bargaining that ended up going to interest arbitration last fall, B.C.’s emergency dispatchers have a new four-year collective agreement with E-Comm that improves staffing and working conditions while building a solid foundation to help 9-1-1 operators become fully recognized members of B.C.’s first responder community, say the Emergency Dispatchers of BC (Canadian Union of Public Employees, Local 873-02)… READ MORE