Comm Center News
APCO Files a Project Initiation and Seeks Work Group Members to Revise the Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment
APCO International has filed a Project Initiation with ANSI and has issued a call for participation for work group members to participate in the revision of the APCO Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment.
ECCs Will Postpone, Alter, Celebrate NPSTW 2020
Next week, April 12-18, is National Public Safety Telecommunicators Week, and emergency communications centers are divided about how or whether they are celebrating. Our research shows that many are postponing all or most of their celebration due to COVID-19. Even those continuing to recognize the week have had to defer some parts of their celebration, such as awards banquets, open houses and in-person recognition from the first responders they support. The reasons behind each decision are complicated, and there is no right or wrong, just adjusting to the current situation and doing what is best for each particular agency. For…
Butler County 911 Center Creates Backup Dispatch Locations (PA)
Butler County Emergency Services is preparing for the possibility that someone working in the 911 Dispatch Center becomes ill with COVID-19. The alternate stations are located in the meeting room and two offices at the County’s Emergency Services’ Butler Township...
Public safety heroes: Marianne Hill (VA)
After a bus filled with children caught fire in an accident on the Richmond-San Rafael Bridge last year, first responders rushed to the scene. But not all heroes of the moment were on the bridge that day. Marianne Hill, a veteran dispatcher with the Richmond...
First responders say SCDHEC database doesn’t meet needs (SC)
LANCASTER COUNTY, S.C. (WBTV) - For weeks, officials in all 46 South Carolina counties asked the South Carolina Department of Health and Environmental Control to give them a secure database. The database was expected to be filled with addresses of people who tested...
April is 9-1-1 Education Month (CT)
National 911 Education Month Prepares Americans for Emergencies Stratford, CT – The month of April is National 911 Education Month. Stratford Public Safety Communications Center will be periodically putting out information to help the public better understand...
Athens police postpone 911 Center assessment (GA)
The Athens-Clarke County Police Department was scheduled to host an on-site assessment team this week for its goal of national accreditation for its communication division, but that effort has been moved into May. The assessor for the Commission on Accreditation for...
MAYOR LIGHTFOOT URGES RESIDENTS TO USE SMART911 TO PROVIDE CRITICAL INFORMATION TO ASSIST FIRST RESPONDERS AMID COVID-19 OUTBREAK (IL)
To better assist first responders responding to emergencies during the Coronavirus Disease 2019 (COVID-19) outbreak, Mayor Lori E. Lightfoot and Office of Emergency Management and Communications (OEMC) Executive Director Rich Guidice today urged Chicago’s residents to...
Madisonville PD dispatcher graduates from DCJT (KY)
MADISONVILLE, Ky. (3/28/20) — Madisonville Police Department dispatcher Kaleb M. White is among 22 law enforcement dispatchers who graduated Wednesday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The graduates hail...
The role of the public safety telecommunicator in COVID-19 response
When public health emergencies threaten our communities and pose special challenges, like the current COVID-19 pandemic, the first responder family, including law enforcement, fire, EMS and 9-1-1 telecommunicators, must prepare their response. In addition to...
Balancing patient privacy and public safety (OR)
EOC plans to request people who test positive for COVID-19 sign waivers to allow release of information to dispatch and law enforcement The Grant County Health Department plans to ask those who test positive for the new coronavirus to voluntarily share that...
COPING WITH COVID-19 Best Practices for Fire/EMS
As Fire, EMS and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Thursday to learn directly from first responders on the front lines about how they’re handling...
Coping with COVID-19 Best Practices for L.E.
As law enforcement and other first responders work around the clock to assess and mitigate the COVID-19 spread nationwide, we stand with you. And we’re here to help. Join us this Friday to learn from other first responders about how they’re handling patient engagement...
Detroit Police Department 911 dispatcher dead of coronavirus (MI)
Detroit, Michigan, USA – 2016: A Detroit Police car parked in front of the Renaissance Center, world headquarters for GM in downtown Detroit. A man who worked for the Detroit Police Department’s Emergency 911 system has died from the coronavirus, officials said...
Medics getting a heads up from dispatchers (MI)
Even before first responders arrive on the scene, a 911 dispatcher will determine if a possible exposure risk to coronavirus exists. Dispatchers at Monroe County Central Dispatch are asking more questions to determine if patients in need of medical help might have...
Arkansas Division of Emergency Management urging families to sign up for Smart911 during coronavirus pandemic (AR)
The Arkansas Division of Emergency Management is urging families statewide to sign up for Smart911 to enable coronavirus awareness for 9-1-1 and emergency responders. Smart 911 is a free service allowing people to submit their personal medical information to...
Hendersonville, Sumner County declare states of emergencies (TN)
Hendersonville Mayor Jamie Clary and Sumner County Mayor Anthony Holt joined several other city and county mayors on Friday in declaring separate state of emergencies in the wake of the COVID-19 pandemic. Tennessee Gov. Bill Lee signed an emergency declaration on...
Johnson City courthouse renovation project survives state budget cuts (TN)
JOHNSON CITY, Tenn. — Five-million dollars in state funds proposed to renovate a historic courthouse in Johnson City survived the last round of cuts as lawmakers rushed to pass a state budget amid concerns about the coronavirus. Members of the Tennessee General...
Huron County’s Dispatchers work from behind the lines to save lives (MI)
HURON COUNTY — When someone calls for Huron County emergency services, they speak with a dispatcher located in their Bad Axe office to either talk them through a situation or call the police or fire department. Those people on the other end of the line go through a...
Wrentham turns to internet, phones to keep town operating
WRENTHAM -- Email, phones and the internet have become the mode of keeping the town’s operations going in the midst of the COVID-19 coronavirus crisis. In an effort to help slow the spread of the virus, “and to promote the practice of social distancing,” all of the...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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