Comm Center News
Portland honors county emergency dispatchers (TN)
Sumner County recently celebrated National Public Safety Telecommunicators Week, an event originally scheduled for April that was postponed because of COVID-19. The county’s 911 dispatachers are located at the Sumner County Emergency Communications Center (SCECC),...
A Brief But Spectacular take on being a 911 dispatcher during COVID-19
Throughout the pandemic, the NewsHour has highlighted courageous front-line workers who are keeping the country running in the face of unprecedented hardship. Bridget Rhodes is one of these essential workers, a 911 dispatcher in Portland, Oregon, who has offered a...
Daughter gives father final 10-7 of his career (KS)
An Emporia father daughter team splits up as he retires. The Lyon County Emergency Communications Center says for the past 4 years Madison Dragonas and her father Sgt. DJ Dragonas had the privilege of working together to serve the Emporia community. Sgt. Dragonas...
Madison County 911 moving ahead with updates (IL)
WOOD RIVER — Madison County 911 is moving ahead with equipment updates for its call centers despite the lack of an approved consolidation plan. Director Dana Burris told members of the Emergency Telephone System Board of the plans at its monthly meeting Wednesday. She...
911 dispatcher fired after arrest for voyeurism at Lowe’s in Greenwood,authorities say (SC)
GREENWOOD, SC (FOX Carolina) – Greenwood police said a man was arrested after he was accused of using a mirror under a stall in the men’s bathroom. Police said it happened Tuesday at the Lowe’s on the 72 Bypass. Police said the victim saw a mirror being slid under the...
The FirstNet Network Expands Across Maryland, Advances Public Safety Communications Capabilities (MD)
ANNAPOLIS, Md., June 24, 2020 – Maryland’s first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements statewide. This new infrastructure is a...
NENA NG9-1-1 Data Flow Information Document Available for Public Review & Comment
51 minutes ago (0 Comments)Posted by: Chris NussmanIn the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. This document seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration.
Members of the authoring Working Group can download the document and submit comments by going here and then selecting “Add a Comment” from the “Edit” icon.
All others may download the document and submit comments by going here and then selecting “Add a Comment” from the “Document Actions” icon.
Please complete all requested data and “Save,” or, if submitting multiple comments, select “Save and Add Another.”
If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NWS Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to “Add Supporting File” on the comment page and select the file you have edited.
If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them in one comment and list the page and line number for each. For example:
Page 22, Line 761: correct muse to most
Page 51, Line 905: correct Maine to main
If the correction is within a table, provide the table name and page number of error and specific details of change
All comments are due by August 7. You may contact the NENA Committee Resource Manager with any questions or concerns.
Public Safety Committee votes to revisit current emergency communications system while searching for replacement (TN)
Readers may remember that the Hawkins County emergency communications equipment has been experiencing some major malfunctions since the issues first began off and on in the beginning of November and the system went completely offline on Dec. 18. Since then, the...
Improving Public Safety Communications in the 800 MHZ Band
An unpublished Rule by the Federal Communications Commission on 06/25/2020. Once it is published it will be available on this page in an official form. Until then, you can download the unpublished PDF version.
Casper-Natrona County Public Safety Communications Center reminds community about online emergency forms (WY)
CASPER, Wyo. (Wyoming News Now) Casper-Natrona County Public Safety Communications Center wants to remind the community about two forms that help first responders. One of the forms is for community members with disabilities or members who are caretakers for them....
9-1-1 working group appointed (AK)
Eleven people representing rural and urban emergency entities, and the Alaska Legislature have been appointed to a working group to make recommendations on a proposal to centralize the state’s 9-1-1 response center. The 9-1-1 and Dispatch Consolidation Working Group...
Ladies and gentlemen, welcome to the ROCCC (MA)
After months of construction and even more months of planning, the new Regional Old Colony Communications Center opened its doors on June 10. The expanded center, paid for with state grants, will provide 911 dispatch services for Dubxury, Halifax, Plympton, Rochester...
2019 American Heart Association Focused Update on Systems of Care: Dispatcher-Assisted Cardiopulmonary Resuscitation and Cardiac Arrest Centers
Survival after out-of-hospital cardiac arrest requires an integrated system of care (chain of survival) between the community elements responding to an event and the healthcare professionals who continue to care for and transport the patient for appropriate...
County Commissioners Approve 2 -Year Contract With 9-1-1 Dispatchers (OR)
BEND, OR -- The Deschutes County Commissioners have approved a new, two-year labor contract with 9-1-1 dispatchers. The agreement takes effect July 1st and continues through June 2022. The contract includes a 2-and-1-half-per cent Cost of Living Adjustment known as...
Some Verizon Wireless customers reporting service issues, to be resolved soon (VA)
HARRISONBURG, Va. (WHSV) - As of Monday night, some Verizon Wireless customers throughout the Shenandoah Valley are experiencing problems with their cell phone service. The Harrisonburg-Rockingham Emergency Communications Center confirmed Verizon Wireless is working...
Spring field, Clark County resume negotiations about combined 9-1-1 dispatch center (OH)
CLARK COUNTY — The City of Springfield and Clark County have come back to the table to talk about both entities taking part in a new combined 9-1-1 dispatch center. The idea has been in the works since the 1990′s, and over the years – negotiations have fallen...
Grand jury released investigation results of Oakland Police Department’s 911 calls response times (CA)
OAKLAND, Calif. (KRON) – On Monday, a grand jury released the results of an investigation into a complaint regarding an East Bay police department’s response time in answering 911 calls. The Oakland police 911 Communications Center is a center in...
Holbrook Regional Emergency Communications Center buries time capsule (MA)
The Holbrook Regional Emergency Communications Center buried a time capsule on June 12 in the HRECC’s new building, to be opened by staff members in 30 years, Director Steve Hooke recently said. Members of the HRECC added items to the time capsule, which then was...
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
1 hour ago (0 Comments)Posted by: Chris NussmanNENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action.
NENA is working with speakers, sponsors, and industry partners to deliver a virtual event during the week of September 21. Registration information, exact dates, and industry-partner opportunities will be announced soon.
“We are so disappointed to cancel the in-person conference, as it is truly one of the highlights of the year for so many, both professionally and personally,” said NENA’s CEO, Brian Fontes. “But that doesn’t change our dedication to educating our members and improving 9-1-1, thus we look forward to the online event as a new way to connect with and learn from each other during these unprecedented times.”
If you are a #NENA2020 registrant, speaker, or exhibit coordinator, stay tuned for an email containing further event-cancellation details specific to you.
Communications director urges residents to not hesitate to call 911 (NE)
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain. The best rule of thumb is “don’t wait until it’s too late.” Scotts Bluff County 9-1-1 communications...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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