Comm Center News
ST. CLOUD 911 DISPATCHER RECOGNIZED FOR “VIRTUALLY” ASSISTING THE DELIVERY OF A BABY (FL)
In a time when “virtual” events are more the “norm” than ever, St. Cloud 911 Dispatcher Gina-Marie Prado just raised the bar on virtual. In mid July a 911 call came into St. Cloud from a man looking for help for his 28-year-old wife, who he said was going into labor....
Vail dispatcher honored with a ’40 under 40′ award from police chiefs’ group (CO)
Vail Public Safety Communications Center Dispatcher Fernando Almanza has been selected as one of the International Association of Chiefs of Police prestigious “40 under 40” award winners. The award will be presented to Almanza during the group’s virtual international...
Charleston County citizens calling 9-1-1 will hear new recorded announcement (SC)
On Thursday, Sept.10, Charleston County Consolidated 9-1-1 Center will add a recorded announcement citizens will hear when calling 9-1-1. Calls will continue to be routed through our normal process and this announcement will not delay a call-taker from answering a...
‘I wish I had never called 9-1-1’: Group urging Baker to appoint special prosecutor, reopen all cases of police brutality (MA)
BOSTON (WHDH) - A group of about 200 demonstrators gathered at the State House on Wednesday night to demand Gov. Charlie Baker appoint a special prosecutor and reopen all cases of police brutality in Massachusetts. Massachusetts Action Against Police Brutality joined...
Public Safety Telecommunicator job with The University of North Carolina at Charlotte (NC)
Performs technical communications work in support of public safety operations. Receives emergent and non emergent calls, monitors alarms, obtains and relays information, prioritizescalls/alarms and coordinates response procedures, dispatches appropriate public safety...
How Important is your Wireless Data Network Security?
FCC Releases New Report on Supply Chain Security and Verizon Failed
By Richard Mirgon, Public Safety Consultant
The answer to this question is simple, “extremely important”. We know that every agency spends considerable funds on ensuring that their public safety networks are secure from tampering, hacking, eavesdropping and data theft. We know that the security of criminal justice information, patient data and other files are required by law to be protected. Law enforcement has concerns about protecting information about criminal activity, witnesses and employees. We know that every link in these systems must be managed and protected.
Because of these issues the federal government and foreign governments have banned the use of Huawei and ZTE equipment. As a case in point, the Federal Communications Commission last year voted unanimously to ban Huawei and ZTE equipment in projects paid for by the FCC’s Universal Service Fund. (Please note the vote was unanimous and how often do you see that.) Several years ago, many federal agencies warned public safety not to use this equipment because of security problems. These companies are owned by the Chinese Military.
Last week the FCC released their report on supply chain security to identify those carriers who are using Huawei and ZTE Equipment. Once again Verizon fails public safety and is on this list. AT&T / FirstNet is NOT on this list. https://docs.fcc.gov/public/attachments/DA-20-1037A1.pdf
Here is the single most important contrast between Verizon and FirstNet. For Verizon we continue to find problems and misleading statements about their ability to meet public safety needs. Yet with FirstNet we continue to see how they have raised the bar, met the requirements and built a truly public safety broadband network. So if you’re a Verizon public safety subscriber and need assistance simply click on this link.
Richard Mirgon is a Public Safety consultant focused on FirstNet. He is a Past President of APCO International and has over 35 years of public safety and first responder experience. For more information about the author please go to http://www.next-paradigm.com/about/
The views and opinions expressed in this article are solely those of the author and do not necessarily reflect the official policy or position of this company or any company with whom the author may be associated.
Helping Those That Help Others
Louisiana APCO Chapter Needs Your Help By atECC Staff The national news has lost sight of the fact that Lakes Charles Louisiana has been devastated by Hurricane Laura. There are Telecommunicators there that need our help. The city of Lake Charles on the western side...
Text-To-911 Service Now Offered In Petaluma (CA)
PETALUMA, CA — As of 12:01 a.m. Tuesday, the Petaluma Police Department now offers Text-to-911 service for residents experiencing an emergency who are deaf, hard of hearing or have a speech disability, or who cannot safely call 9-1-1 in a dangerous situation. Call If...
Text To 911 Now Offered In Rohnert Park (CA)
ROHNERT PARK, CA — The Rohnert Park Department of Public Safety now offers Text-to-911 service for residents experiencing an emergency who are deaf, hard of hearing or have a speech disability, or who cannot safely call 9-1-1 in a dangerous situation. Call If You Can,...
Berkeley County 911 operators recognized for dedicated service during pandemic (WV)
MARTINSBURG — Being the calm voice on the other end of the phone providing life saving advice to those in need while helping emergency services prepare and arrive on the scene of accidents and crimes fully briefed is not an easy feat and, according to Berkeley County...
New York Woman Arrested 3 Times in 36 Hours for 9-1-1 Calls Read More: New York Woman Arrested 3 Times in 36 Hours for 9-1-1 Calls (NY)
A woman there was arrested several times over the Labor Day weekend after repeatedly calling 9-1-1 to “scream and yell at operators,” according to police. Christine Diliberto of Saugerties has had 106 arrests in the last four years, but the issues began early Friday...
Cottonwood police/communications center commander killed in vehicle-motorcycle crash
COTTONWOOD - Commander Jody Makuch of the Cottonwood Police Department was killed Monday afternoon in a motorcycle accident in Cottonwood, according to a new release posted on the Northern Arizona University Police Department Facebook page. Makuch was off-duty...
Leeper 9-1-1 Tower Part of County Emergency Communication Project (PA)
LEEPER, Pa. (EYT) – After watching the installation of a 195-foot tall tower in Leeper on Thursday, Clarion County Commissioner Ed Heasley acknowledged the tower is one step in improving the 9-1-1 emergency communication system in Clarion County. “It’s all...
Understaffed for Months, Three New 911 Dispatcher for Southampton Village (IN)
The Southampton Village Board approved hiring two new public safety dispatchers on Friday, making for total of three new dispatchers hired in the last two weeks. The move comes after pressure from the dispatchers union president to fill months-long vacancies that the...
Country Music Star Craig Morgan to Host Livestream Benefit Concert Supporting 9-1-1 Professionals
2 hours ago (0 Comments)Posted by: Chris NussmanOn September 23, chart-topping country music star Craig Morgan will host a livestream concert on Facebook to benefit America’s 9-1-1 emergency call takers.
The concert will be a highlight of NENA Ignite, a virtual conference hosted by NENA: The 9-1-1 Association. The free-to-attend and open-to-all concert will be broadcast live on Morgan’s Facebook page on the 23rd at 4:00 p.m. CST. 100% of funds raised will support education and wellness programs for hard-working 9-1-1 public-safety professionals in communities across the United States. Click here to make a contribution and/or to submit a question for Craig Morgan to potentially answer live during the event.
The concert is presented thanks to a partnership between NENA and DATAMARK, a leading North American business focused on public safety, GIS and Next Generation (NG) 9-1-1 technology.
Morgan is a former Emergency Medical Technician and 17-year U.S. Army veteran whose musical career spans 20 years. His hits include “That’s What I Love About Sunday,” which spent four weeks at the top of the Billboard country charts, as well as “Almost Home,” “Redneck Yacht Club,” “Little Bit of Life,” and “International Harvester.” His ninth studio album, God, Family, Country, was released in May.
Morgan is also known for his philanthropy, having supported many causes related to children, veterans, and law enforcement.
“America’s 9-1-1 workers are the first first responders in the public-safety chain, and we need to salute them alongside other public-safety and healthcare workers,” said Craig Morgan.
“On behalf of the thousands of 9-1-1 professionals whom we serve, we are grateful to Craig Morgan and DATAMARK for partnering with us on this concert and fundraiser,” said NENA CEO Brian Fontes. “In times like these especially, we need to keep our 9-1-1 professionals healthy and well supported,” Fontes added.
“DATAMARK is proud to sponsor this event and support the unsung heroes of public safety, America’s 9-1-1 professionals,” said Craig Stein, Director, Strategic Partnerships for DATAMARK.
Brazos County 9-1-1 Hiring Dispatchers (TX)
BRAZOS CO, TX — The Brazos County Emergency Communication District is looking to hire for the Public Safety dispatchers. Halley Challis has been a Headset Hero for Brazos County 9-1-1 Dispatch for 13 years. “Once I got the job it was something that was always exciting...
FOCUS ON SAFETY – ANSWERING THE CALL (IL)
Did you know that Naperville’s Public Safety Answering Point (PSAP) will answer more than 50,000 emergency 9-1-1 calls along with nearly 200,000 non-emergency calls in a single year? This dedicated group’s truly impactful contribution to our city make it this month’s...
Cell tower proposal draws noise concerns from York neighbors (ME)
YORK, Maine — The York Water District is considering a proposal to add a cell tower atop the Roots Rock Road water tank in the middle of a York Heights neighborhood, stirring hopes of better cellular service as well as concerns from property owners. The water district...
Lyon County commissioners OK five-year 9-1-1 Surcharge Master Plan (NV)
On Sept. 3, 2020 The Board of County Commissioners approved the five year Master Plan for the 9-1-1 surcharge. This fee was created by the Legislature to provide a dedicated funding source for 9-1-1 related services. The approved Lyon County five-year masterplan for...
Kelly Roberts named first female Deputy Chief by Regional Emergency Services (Canada)
Regional Emergency Services (RES) has named Kelly Roberts as its Deputy Chief of Operations and Technical Services. The move marks the first time a female has been appointed to the position. Regional Fire Chief, Jody Butz said that the position has historically been...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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